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The Tax Collector may make administrative agreements with alarm companies to vary the strict requirements of this Article so that collection and/or remittance of any fee imposed herein may be made in conformance with the billing procedures of a particular alarm company so long as the overall result of said agreements results in the timely collection and remittance of the fee in conformance with the general purpose and scope of this Article. A copy of each such agreement shall be on file and available for public examination in the Tax Collector's office.
(Added by Ord. 30-03, File No. 021995, App. 2/28/2003)
(a) The Tax Collector shall have general responsibility for publicizing the existence and requirements of this Article.
(b) The Director of the Department of Emergency Management shall designate a manner, form and telephone numbers for the communication of alarm dispatch requests, and shall establish a procedure to accept cancellation of alarm dispatch requests. The Director shall establish a procedure to record information on alarm dispatch requests including, but not limited to, the information listed below.
(1) Identification of the license number for the alarm site;
(2) Identification of the alarm site;
(3) Date and time alarm dispatch request was received, including the name of the monitoring company and the monitoring operator name or number;
(4) Date and time of police officer arrival at the alarm site;
(5) Zone and zone description, if available;
(6) Name of alarm user's representative at alarm site, if any;
(7) Whether responding police officer was unable to locate the address of the alarm site; and
(8) Cause of alarm signal, if known.
(c) The Tax Collector shall establish a procedure for the notification to the alarm user of a false alarm. The notice shall include the following information:
(1) The date and time of Police Department response to the false alarm;
(2) The identification number of the responding police officer; and
(3) A statement urging the alarm user to ensure that the alarm system is properly operated, inspected, and serviced in order to avoid false alarms and resulting penalties.
(d) The Director of the Department of Emergency Management may require an alarm user to remove an alarm device that is a single action, non-recessed button, if a false alarm has occurred.
(e) The Tax Collector will provide a copy of this Article and/or an Article summary sheet to the alarm user upon request.
(Added by Ord. 154-02, File No. 021078, App. 7/12/2002; amended by Ord. 30-03, File No. 021995, App. 2/28/2003; Ord. 175-13
, File No. 130551, App. 8/2/2013, Eff. 9/1/2013)
(a) Except where this Article or a rule or regulation of the Tax Collector provides to the contrary, all alarm licenses issued under the provisions of this Article shall be administered under the applicable provisions of Article 1 of the San Francisco Business and Tax Regulations Code, except as otherwise provided in this Article.
(b) The Department of Emergency Management and the Tax Collector may adopt such rules, regulations, and procedures as he or she determines necessary for his or her department to administer the functions assigned to his or her department under this Article.
(c) Any license issued under this Article may be suspended or revoked for good cause by the Tax Collector.
(Added by Ord. 154-02, File No. 021078, App. 7/12/2002; amended by Ord. 30-03, File No. 021995, App. 2/28/2003; Ord. 175-13
, File No. 130551, App. 8/2/2013, Eff. 9/1/2013)
(a) No penalty shall be assessed for the first false alarm from an alarm system during the calendar year. Thereafter, the alarm user shall pay a penalty for each subsequent false alarm from the same alarm system during the calendar year, based upon the following schedule:
Number of False Alarms | Penalties |
1 | no penalty |
2 | $100 |
3 | $150 per alarm |
4 | $200 per alarm |
5 | $250 per alarm |
(b) In addition to the penalties provided in subsection (a), any person operating a non-licensed alarm system will be subject to a penalty of $100, as well as a penalty of $250 for each false alarm, including the first false alarm during the calendar year. A non-licensed alarm system includes a system for which a license has not been obtained or for which a license has been suspended or revoked. The Tax Collector may waive the first $100 penalty for a non-licensed system if the alarm user submits an application for alarm license (or for reinstatement of a license) within ten (10) days after notification of such violation.
(c) If cancellation occurs prior to the Police Department arriving at the scene, the Tax Collector may determine that the cancellation will not be counted as a false alarm for the purpose of assessing penalties.
(d) The alarm installation company will be subject to a penalty of $250 if the officer responding to the false alarm determines that an on-site employee of the alarm installation company directly caused the false alarm. In this situation, the false alarm will not be counted against the alarm user.
(e) The monitoring company will be issued a penalty of $250 for each failure to verify alarm system signals as specified in Section 3710(h)(2).
(f) The alarm installation or monitoring company will be issued a penalty of $500 if the Tax Collector determines that an alarm installation or monitoring company employee knowingly made a false statement relating to its duties and obligations under this Article, including but not limited to statements concerning the inspection of an alarm site or the performance of an alarm system.
(g) Any penalty imposed under this Section shall be subject to the collection and enforcement provisions of Sections 3710.5 and 3718, including late payment penalties and accrual of interest. The Tax Collector may enforce the provisions of this Article by administrative citation, as provided in Sections 6.19-3 et seq. of the Business and Tax Regulations Code.
(Added by Ord. 154-02, File No. 021078, App. 7/12/2002; amended by Ord. 30-03, File No. 021995, App. 2/28/2003; Ord. 175-13
, File No. 130551, App. 8/2/2013, Eff. 9/1/2013)
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