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(a) An alarm user shall:
(1) Maintain the alarm site and the alarm system in a manner that will minimize or eliminate false alarms;
(2) Make every reasonable effort to have a responder to the alarm system's location within 45 minutes when requested by the Police Department in order to:
(A) Deactivate an alarm system;
(B) Provide access to the alarm site; and/or
(C) Provide alternative security for the alarm site.
(3) Not activate an alarm system for any reason other than an occurrence of an event that the alarm system was intended to report.
(b) An alarm user shall adjust the mechanism or cause the mechanism to be adjusted so that an alarm signal audible on the exterior of an alarm site will sound for no longer than fifteen (15) minutes after being activated.
(c) An alarm user shall not use automatic voice dialers.
(d) An alarm user shall maintain at each alarm site a set of written operating instructions for each alarm system.
(e) In order to reduce false alarms due to initial equipment problems, alarm users may agree with their alarm installation company and/or monitoring company to go through an "acclimation period" for the first seven (7) days after installation of an alarm system during which time the alarm installation company and/or monitoring company will have no obligation to and will not respond to an alarm signal from the alarm site and will not make an alarm dispatch request to the Department of Emergency Management, even if the alarm signal is the result of an actual alarm event.
(Added by Ord. 154-02, File No. 021078, App. 7/12/2002; amended by Ord. 30-03, File No. 021995, App. 2/28/2003; Ord. 175-13 , File No. 130551, App. 8/2/2013, Eff. 9/1/2013)
(Former Sec. 3709 added by Ord. 524-83, App. 11/4/83; repealed by Ord. 154-02, File No. 021078, App. 7/12/2002)