An Employer shall maintain a record of the initial written request or any update to the initial request for Lactation Accommodation made pursuant to the policy required by Section 31.5(a)(2). The record shall include the name of the Employee, the date of the request, and a description of how the Employer resolved the request. Employers shall retain documentation required under this Article 31 for a period of three years from the date of the request for Lactation Accommodation, and shall allow the Agency access to such records, with appropriate notice and at a mutually agreeable time, to monitor compliance with the requirements of this Article 31. When an issue arises as to an alleged violation of this Article 31, if the Employer has failed to maintain or retain documentation required under this Article 31, or does not allow the Agency reasonable access to such records, it shall be presumed that the Employer has violated this Article 31, absent clear and convincing evidence otherwise.