(a) Upon receipt of a petition from a current or former occupant of a residential hotel alleging violation of the provisions of Administrative Code Chapter 41D, including allegation of violation of the Uniform Visitor Policy or any Supplemental Visitor Policy, the Board through its Administrative Law Judges shall conduct a hearing in order to decide the petition. This decision may require a determination as to whether a residential hotel's policies and procedures are consistent with the Uniform Visitor Policy and any approved Supplemental Policies, and in compliance with Administrative Code Chapter 41D.
(b) Upon an Administrative Law Judge's findings of fact and decision that the operator, employee or agent of a residential hotel has violated the Uniform Visitor Policy or any approved Supplemental Visitor Policy or any other provision of Chapter 41D, the Administrative Law Judge may conclude that the occupant has suffered a diminution in housing services and order a corresponding reduction in rent.
(c) The decision of the Administrative Law Judge shall be final unless the Board vacates the decision on appeal.
(d) Either party may file an appeal of the Administrative Law Judge's decision with the Board. Such appeals are governed by Section 37.8(f).
(Added as Sec. 37.13 by Ord. 62-02, File No. 020343, App. 5/3/2002; redesignated as Sec. 37.14 by Ord. 34-04, File No. 031879, App. 3/19/2004; redesignated as Sec. 37.14A by Ord. 73-06, File No. 060188, App. 4/20/2006)