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The San Francisco Human Services Agency (HSA) shall administer the Rental Subsidy Program for Low-Income Families ("Rental Subsidy Program"), which shall not include the City's "First Avenues Program," a program that provides rental housing subsidies through the auspices of the Hamilton Family Center. The Rental Subsidy Program shall be funded through the general fund, subject to the Annual Appropriations Ordinance. HSA shall adopt rules and regulations to implement the Rental Subsidy Program consistent with this ordinance. HSA shall ensure that contractors administering this program communicate with families eligible for the Rental Subsidy Program in the families' primary languages. In addition. HSA shall administer the program so that families who meet program eligibility requirements are served on a first-come, first-served basis until the total amount of money designated for this program in the Annual Appropriations Ordinance is gone. Families receiving a rental subsidy through the original program as administered by HSA prior to the effective date of this Ordinance shall be deemed to have applied for the Rental Subsidy Program and to have received a subsidy under the Rental Subsidy Program as of the date that they received their first rental subsidy from the City.
(Added by Ord. 229-09, File No. 090931, App. 11/10/2009)
The Local Homeless Coordinating Board shall issue a report on the progress of the subsidy to the Board of Supervisors, Mayor and Human Services Agency two times a year, including the number of families served, length of time on subsidy, outcomes, number of unused slots, number of families seeking subsidies that were turned away, and recommendations in changes in policy, eligibility criteria for applicants, and other pertinent information.
The Service Providers shall make best effort to take necessary corrective action in response to all client complaints internally within 30 days. After removing all personal information that could identify the client, the Service Provider or the client may forward the complaint to the Local Homeless Coordinating Board.
Further resolved, the Controller shall report to the Board, within twelve months of the adoption of this ordinance, on the efficacy of the program, by surveying families and analyzing outcomes.
(Added by Ord. 229-09, File No. 090931, App. 11/10/2009)
Subject to the fiscal and budgetary provisions of the Charter, the amount of the subsidy shall be based on the needs of the family. The length of the subsidy shall be based on a social economic service plan agreed upon mutually by the provider and the client, and may be extended for 12 months at a time up to 5 years, provided that the client continues to meet program requirements.
(Added by Ord. 229-09, File No. 090931, App. 11/10/2009)
By adopting this Article, the City and County of San Francisco is assuming an undertaking only to promote the general welfare. It is not assuming, nor is it imposing on its officers and employees, an obligation or duty for breach of which it is liable in money damages or any other relief to any person who claims that such a breach proximately caused injury or damages, including but not limited to any and all claims by landlords or tenants affected by subsidies offered under this program.
(Added by Ord. 229-09, File No. 090931, App. 11/10/2009)
If any section, subsection, clause, phrase or portion of this Article is for any reason held invalid or unconstitutional by any court or federal or state agency of competent jurisdiction, such portion shall be deemed a separate, distinct and independent provision and such holding shall not affect the validity of the remaining portions thereof.
(Added by Ord. 229-09, File No. 090931, App. 11/10/2009)