Loading...
(a) The Department of Emergency Management shall submit written reports to the Board of Supervisors, with a copy to the Mayor, providing information on the efficiency and effectiveness of the City’s street teams, including but not limited to:
(1) goals and key initiatives;
(2) metrics, including how the SF Coordinated Street Response Departments measure progress towards achieving goals and key initiatives;
(3) milestones and accomplishments, including information about progress made towards meeting goals and key initiatives;
(4) information about street teams’ structures, including a description of each street team, total number of staff per street team, the daily average number of team units in the field per street team, and services offered;
(5) a description of the types of shelters available to people experiencing homelessness, the number and percentage of shelters offered by shelter type, and the number and percentage of rejected offers by shelter type;
(6) a summary of capacity constraints that indicate any unmet needs, such as when a shelter or sub-acute non-hospital bed was requested but unavailable;
(7) the manner in which the SF Coordinated Street Response Departments share data among themselves, and any obstructions to data sharing goals; and
(8) any other information that addresses concerns and recommendations in the BLA report referenced in Section 20.11-1(b).
(b) The Department of Emergency Management shall serve as the coordinating agency, responsible for gathering information, finalizing, and submitting the report referenced in subsection (a) above. For purposes of the report, the Department of Homelessness and Supportive Housing, Department of Public Health, and Fire Department shall:
(1) provide the Department of Emergency Management with information necessary to prepare the report; and
(2) draft the sections of the report that correspond to their work, as applicable.
(c) Starting in 2025, reports shall be due annually on the last Friday of September.
(d) The initial report shall cover the calendar year preceding the date of the report. Subsequent reports shall cover the time period since the last report.
(e) The Department of Emergency Management shall post each report on its website within 10 calendar days of submitting the report to the Board of Supervisors and the Mayor.
(Added by Ord. 251-24, File No. 240805, App. 11/7/2024, Eff. 12/8/2024)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; amended by Proposition N, 11/5/2002; Ord. 93-07, File No. 070208, App. 4/27/2007; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; amended by Proposition N, 11/5/2002; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Ord. 151-98, App. 5/8/98; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Proposition N, 11/5/2002; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Proposition N, 11/5/2002; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
(Added by Proposition N, 11/5/2002; repealed by Ord. 153-16, App. 8/1/2016, Eff. 8/31/2016, Oper. 1/1/2017)
Findings. | |
Definitions. | |
Establishment. | |
Purpose. | |
Powers and Duties. | |
Membership and Organization. | |
Terms of Office. | |
Meetings; Administrative Support. | |
Attendance Requirement. | |
Limitation of Liability. | |
Sunset. | |
Coordination with Homelessness Oversight Commission. | |
The Board of Supervisors finds and declares the following:
(a) The City and County of San Francisco funds shelters and resource centers that serve homeless people; and
(b) There is a significant public interest in determining that the homeless shelters that the City funds are safe and sanitary, that the shelters’ policies and procedures are fair and meet the needs of the clients accessing shelter services; that operators receiving City funds are complying with their contractual obligations to the City, and that shelter clients benefit from the expenditure of public funds; and
(c) The Mayor, the Board of Supervisors, the Homelessness Oversight Commission (“Commission”), established by Charter Section 4.133, any future advisory body created by the City and County of San Francisco, and the public, among others, need to be able to access accurate and comprehensive information regarding shelters.
For purposes of this Article only, "shelter" shall include shelters and resource centers that have a primary goal of serving homeless people and that are funded in whole or in part by the City.
(Added by Ord. 283-04, File No. 041449, App. 12/1/2004; reenacted by Ord. 61-21, File No. 210115, App. 4/30/2021, Eff. 5/31/2021, Oper. 5/31/2021)
A Shelter Monitoring Committee ("Committee") is hereby established. The Committee shall document its findings and shall submit reports consistent with this Article to the Mayor, the Board of Supervisors, the Local Homeless Coordinating Board, the public, and any other entity, as appropriate. Subject to the fiscal and budgetary provisions of the Charter, the Department of Public Health shall assign two full-time employees to staff the Shelter Monitoring Committee. The Committee shall, among other things, receive and document complaints made to the Committee regarding shelters and shall refer complaints to appropriate committee members for follow-up.
(Added by Ord. 283-04, File No. 041449, App. 12/1/2004; Ord. 150-07, File No. 070084, App. 7/3/2007; Ord. 51-08, File No. 080229, App. 3/28/2008; reenacted by Ord. 61-21, File No. 210115, App. 4/30/2021, Eff. 5/31/2021, Oper. 5/31/2021)
The purpose of the Committee is to provide the Mayor, the Board of Supervisors, the Commission, the public, and any other appropriate agency with accurate, comprehensive information about the conditions in and operations of shelters covered by this Article XII, as well as City policies in place that affect operations of shelters or their impact on shelter clients.
(Added by Ord. 283-04, File No. 041449, App. 12/1/2004; Ord. 150-07, File No. 070084, App. 7/3/2007; reenacted by Ord. 61-21, File No. 210115, App. 4/30/2021, Eff. 5/31/2021, Oper. 5/31/2021; amended by Ord. 23-23, File No. 221246, App. 2/23/2023, Eff. 3/26/2023; Ord. 35-23, File No. 230125, App. 3/17/2023, Eff. 4/17/2023)
The Committee shall have all of the powers and duties necessary to carry out the functions of the Committee as follows:
(a) Site Visits. Individual Committee members shall form teams and make unannounced site visits to all shelters a minimum of two times per year, per site. The scope of the site visits shall be limited to gathering information relevant to: 1) health and safety conditions in shelters, 2) the adequacy of policies and procedures governing each facility, and 3) the treatment and personal experience of shelter residents in the shelters. Committee members shall conduct site visits in the least invasive manner possible and shall respect the privacy rights of shelter clients. In addition, teams shall make one announced site visit per year for the purpose of giving shelter residents the opportunity to discuss shelter conditions with the members of the Committee. The Committee shall conduct additional site visits when it receives complaints or out-of-compliance findings. The Committee shall establish in its By-Laws thresholds for the number of complaints or out-of-compliance findings during a year that triggers the additional site visits. All site visits shall occur during shelter operating hours only. After consulting shelter staff, the Committee shall post Committee contact information and information regarding announced visits at each shelter. Each team shall prepare a report for the full Committee on its findings and recommendations as described below under subsection (b), “Reports.”
(b) Reports. The Committee shall prepare and submit quarterly reports that shall include but not be limited to information on the following: safety in the shelter, cleanliness in the shelter, disability access to and within the shelter, family life in the shelter, a review of policies and procedures in place at the shelter, and any information received regarding the treatment and personal experiences of shelter residents. In order to enable the Committee to prepare reports required under this subsection (b), City departments that contract for services at a shelter that is under review must respond within 15 days to any reasonable request for information submitted by the Committee relative to the shelter or to City policies that affect shelter clients. The reports shall also include recommended action steps for the shelter and for the City department that contracts for services at the shelter. City departments and the reports referenced in this subsection shall not identify shelter residents or disclose any confidential information concerning shelter residents consistent with state and federal law. The Committee may issue emergency reports at any time it deems necessary. The reports shall be provided to: 1) the Mayor, 2) the Board of Supervisors, 3) the Commission, 4) the appropriate City department responsible to take action, 5) the City department that contracts for services at the shelter, 6) the shelter under review, and 7) the public. These reports shall be public documents. Any City department identified in the report as responsible to take action recommended in the report shall, within 30 days of issuance of the report, provide to the Board of Supervisors a departmental report setting forth how the department intends to respond to the Committee’s recommendations.
(c) Training. All members of the Committee shall receive training in confidentiality laws regarding the provision of services to homeless people, as applicable, and will agree in writing to comply with any and all confidentiality requirements. In addition, members of the Committee may not disclose the following information before an unannounced shelter visit occurs: the date, time, and location of an unannounced shelter visit and the identity of the members of the team conducting the visit. After providing notice and an opportunity to be heard, the Committee may remove a Committee member for making disclosures prohibited by this subsection. If the Committee removes a Committee member pursuant to this subsection, it shall inform the appointing authority of this fact and request that the appointing authority appoint a replacement as soon as possible. All members of the Committee shall receive sensitivity training related to cultural differences, gender issues and the Americans With Disabilities Act. Committee members shall receive other training deemed necessary by the Committee to carry out its functions.
(d) Monitoring unaccepted shelter bed reservations. The Committee shall collect information from reservation sites regarding how many shelter clients are turned away from a shelter bed reservation and shall include this information in the reports required under subsection (b), above. Information reported shall include the number of unaccepted bed reservations and the reason, if available, for the missed reservation.
(e) Retaliation Prohibition. Shelter staff and shelter clients shall not be retaliated against for participating in any activity involving the Committee. This section is not intended to create a private right of action against the City and County of San Francisco.
(Added by Ord. 283-04, File No. 041449, App. 12/1/2004; Ord. 150-07, File No. 070084, App. 7/3/2007; Ord. 131-10, File no. 100437, App. 6/24/2010; reenacted by Ord. 61-21, File No. 210115, App. 4/30/2021, Eff. 5/31/2021, Oper. 5/31/2021; amended by Ord. 23-23, File No. 221246, App. 2/23/2023, Eff. 3/26/2023; Ord. 35-23, File No. 230125, App. 3/17/2023, Eff. 4/17/2023; Ord. 277-24, File No. 240871, App. 12/12/2024, Eff. 1/12/2025)
Loading...