(a) Resources for SRO Residents. Each Residential Hotel shall post in a common area where fire safety information is required to be posted:
(1) The telephone number of the Eviction Defense Collaborative;
(2) The telephone numbers of the Single Room Occupancy Collaboratives;
(3) The telephone number of the Residential Hotel’s Operator or on-site representative, so that City representatives, essential service workers, home-care providers, and other persons can obtain prompt access to the building in order to serve the SRO Residents; and
(4) A copy of this Chapter 41G.
(b) Generally Applicable Cleaning and Sanitation Requirements. The Owner or Operator of a Residential Hotel shall Clean and Disinfect all High Touch Surfaces in Common Areas within the Residential Hotel at least once per day or more frequently if surfaces become visibly soiled or if otherwise directed by the Department. The Owner or Operator of a Residential Hotel shall ensure that soap or hand sanitizer dispensers are available in all Common Areas within the Residential Hotel and shall confirm at least once per day that all dispensers are functioning and adequately filled with either handwashing soap or an alcohol-based hand sanitizer of at least 60% alcohol content. The Owner or Operator of a Residential Hotel must maintain a log demonstrating compliance with this subsection 41G.3(b) and must upon demand by Department employees immediately present the log for inspection. A violation of the standards in this subsection 41G.3(b) may, in the discretion of the Director, be deemed a threat to public health and safety constituting a public nuisance in accordance with Article 11 of the Health Code.
(c) COVID-19 Isolation or Quarantine Assistance. The Department shall assist SRO Residents who may have been exposed to COVID-19 in understanding the requirements of the I&Q Directives. The Department shall maintain a COVID-19 telephone hotline for SRO Residents to access public health information related to COVID-19 including information regarding testing resources and the I&Q Directives. Persons who call the telephone hotline may be screened for symptoms and referred to a neighborhood-based and culturally competent medical provider for testing. This subsection 41G.3(c) shall expire by operation of law upon termination, suspension, or expiration of one or both of the I&Q Directives; if only one of the directives terminates, is suspended, or expires, then this subsection shall expire by operation of law only as it pertains to that directive. Upon expiration of this subsection 41G.3(c) in its entirety, the City Attorney is authorized to cause this subsection to be removed from the Administrative Code.
(d) Right to Return Following Isolation or Quarantine. Nothing in this Chapter 41G shall in any way affect an SRO Resident’s right to return to their Residential Unit following a temporary absence due to a period of isolation or quarantine at a different location. Further, a temporary absence due to a period of isolation or quarantine shall not constitute a failure to continuously reside in the unit for purposes of Chapter 37 of the Administrative Code.
(e) Language Access. In carrying out the requirements of this Chapter 41G, the City shall comply with the requirements of the Language Access Ordinance, Administrative Code Chapter 91, as amended from time to time, including, but not limited to, the requirement to translate materials that provide vital information to the public about a department’s services or programs into the language(s) spoken by a substantial number of limited English-speaking SRO Residents.
(f) Contact Tracing. Where necessary to facilitate contact tracing and testing for any infectious or contagious disease, the Residential Hotel’s Owner or Operator shall, upon the Department’s request, provide the Department with access to a list of all SRO Residents, including name and contact information, who have occupied, and individuals who have worked at, the Residential Hotel during the two-week period before the Department’s request.