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(a) A current or former permanent resident of a residential hotel who believes that the hotel has not acted in compliance with the provisions of this Chapter 41E may petition the Rent Board for a reduction in rent.
(b) Upon a finding of violation following a hearing, the Rent Board may order a reduction of rent for the aggrieved current or former resident.
(c) The Rent Board may promulgate Rules and Regulations for the mediation and arbitration of such resident petitions, including provision for mediation and/or hearing and decision by an Administrative Law Judge, with a right of appeal to the Rent Board.
(Added by Ord. 73-06, File No. 060188, App. 4/20/2006)