DEPARTMENT OF PUBLIC UTILITIES
RULES AND REGULATIONS
RULES AND REGULATIONS
Published in the Toledo City Journal August 3, 2012
(Effective 30 days after publication)
(Effective 30 days after publication)
Amended in the Toledo City Journal February 19, 2016
(Effective 30 days after publication)
(Effective 30 days after publication)
APPLICABILITY
DEFINITIONS
UTILITIES ADMINISTRATION
CHAPTER 100 - GENERAL ADMINISTRATION
CHAPTER 101 - APPLICATION FOR UTILITY SERVICES
CHAPTER 102 - CUSTOMER OBLIGATIONS
CHAPTER 103 - SERVICE DISCONNECTIONS
CHAPTER 104 - BILLING
CHAPTER 105 - APPEAL PROCESS
CHAPTER 106 - COLLECTIONS
CHAPTER 107 - DEPARTMENT ACTIONS
CHAPTER 108 - TYPES OF ACCOUNTS
WATER DISTRIBUTION
CHAPTER 200 - WATER SERVICES (TAPS AND CUSTOMER BRANCHES)
CHAPTER 201 - METERS
CHAPTER 202 - FIRE PROTECTION SERVICES
CHAPTER 203 - PUBLIC HYDRANTS
CHAPTER 204 - CROSS CONNECTIONS
CHAPTER 205 - WATER SERVICE MAIN EXTENSIONS
CHAPTER 206 - REGULATIONS FOR CONTRACTORS
CHAPTER 207 - RIGHTS OF ENTRY
WATER RECLAMATION
CHAPTER 300 - WASTEWATER HAULING REGULATIONS
ENGINEERING SERVICES
CHAPTER 400 - STORM AND SANITARY SEWERS
CHAPTER 401 - PLATS
CHAPTER 402 - SIDEWALK POLICY OF THE CITY OF TOLEDO
CHAPTER 403 - STORM WATER ERU APPEAL
CHAPTER 404 - RIGHT-OF-WAY OCCUPANCY PERMIT APPEALS
CHAPTER 405 - RIGHT-OF-ENTRY ON PRIVATE PROPERTY
WATER TREATMENT
CHAPTER 500 (Reserved)
ENVIRONMENTAL SERVICES
CHAPTER 600 - SEWER DISCHARGE CONTROL APPEAL
CHAPTER 601 - STORM WATER DISCHARGE APPEAL
SEWER AND DRAINAGE SERVICES
CHAPTER 700 (Reserved)
ATTACHMENT 1 - FEE SHEET OF THE DIRECTOR OF PUBLIC UTILITIES
ATTACHMENT 2 - JUDGMENT ENTRY (BY CONSENT) McDOWELL v. TOLEDO
CROSS REFERENCES & AUTHORITY
TMC:
Part Nine, Title Three - Utilities
Ohio Rev. Code Title 7
CHARTER:
§§ 104, 233
APPLICABILITY
DEFINITIONS
UTILITIES ADMINISTRATION
CHAPTER 100
General Administration
General Administration
100.01 Contact Information
100.02 No guarantee
100.03 Tampering And Unauthorized Use And Theft of Utility Services
100.04 Customer Bill of Rights & Responsibilities
CHAPTER 101
Application for Utility Services
Application for Utility Services
101.01 Agreement To All Applicable Laws, Rules And Regulations
101.02 Application
101.03 Contract Required
101.04 Red Flags Rule Compliance Statement
101.05 Meter Access Prior to Turning on Water
CHAPTER 102
Customer Obligations
Customer Obligations
102.01 At The Premises
102.02 General Prohibitions
102.03 Property Transfers
102.04 Utility Service is Continuous
102.05 Resale of Utility Services
CHAPTER 103
Service Disconnections
Service Disconnections
103.01 Nonpayment
103.02 Additional Reasons
103.03 Utility Services Turn On
CHAPTER 104
Billing
Billing
104.01 General
104.02 Sanitary taps
104.03 Estimated Bills
104.04 (Reserved)
104.05 Meter Failure
CHAPTER 105
Appeal Process
Appeal Process
105.01 Customer Service
105.02 DPU Internal Board of Review
105.03 Utility Appeals Board Hearing
CHAPTER 106
Collections
Collections
106.01 General
106.02 Statutory Liens
106.03 Collection Agents
106.04 Court Actions
106.05 Additional Remedies
CHAPTER 107
Department Actions
Department Actions
107.01 Notification of Water Main Shut Off
107.02 Water Main Leaks
107.03 Demolishing Buildings
107.04 Abandonment
107.05 Right of Entry onto Private Property
CHAPTER 108
Types of Accounts
Types of Accounts
108.01 Regular Accounts
108.02 Sewer-Only Accounts
108.03 High-Strength Accounts
108.04 Hydrant Meter Accounts
108.05 Water-Only Accounts
108.06 Special Water-Only Accounts
108.07 Fire Protection Accounts
108.08 Alternative Metering Accounts
108.09 Construction Water Accounts
108.10 Storm Water-Only Accounts
WATER DISTRIBUTION
CHAPTER 200
Water Services (Taps and Customer Branches)
Water Services (Taps and Customer Branches)
200.01 Payment For Tap And Tap Branch
200.02 Taps Outside City Limits
200.03 Installation Of Tap And Tap Branch
200.04 Limiting Size Of Main To Be Tapped
200.05 Taps - Service Size - Materials
200.06 Repairs To Tap And Tap Branch
200.07 Temporary Water Service (Accommodation Tap)
200.08 Workmanship On Customer's Branch
200.09 Depth Of Pipe
200.10 Customer's Branch Location And Construction
200.11 Plans - Large Services (Over 2")
200.12 Control Valves - Large Services
200.13 Customer's Branch Leaks
200.14 Defective Work
200.15 Plumber's Bond
CHAPTER 201
Meters
Meters
201.01 Services To Be Metered
201.02 Service Not Required To Be Metered
201.03 Meters - Number Allowed
201.04 Private Sub-Metering
201.05 Maintenance Of Service; Determination Of Meter Size; Installation Of Meters
201.06 Meter Settings And Locations
201.07 Removal Of Meters
201.08 Accuracy Of Meters
201.09 Damaged And Worn Meters
201.10 Testing And Repair Of Privately-Owned Meters
201.11 Testing And Repair Of Department-Owned Meters
201.12 Tampering With Meter
201.13 By-Passes On Meter Settings
201.14 Remote Meter Register and Radio Transmitter
201.15 Charges - Remote Registers And Radio Transmitters
201.16 Metering Methods (including Alternate Metering)
201.17 Approval Required
201.18 Additional Meter - Permit Fee
201.19 Inspection Fee and Billing Charge
201.20 Sewage Metering For Water Not Supplied By City
201.21 Installation Procedures
201.22 Inquiries
201.23 Metering: Industrial Discharge For Commercial And Industrial Accounts
201.24 Sewer Metering: Purpose
201.25 Sewer Metering: Installation
201.26 Metering: Calibration
201.27 Sewer Metering: Maintenance and Repair
201.28 Sewer Metering: Tampering
201.29 Sewer Metering: By-Passes
CHAPTER 202
Fire Protection Services
Fire Protection Services
202.01 Application For Fire Protection System Service
202.02 New Fire Systems And Modifications To Existing Fire Systems
202.03 Changes In Fire Protection System
202.04 Fees For Tapping, Plan Review And Inspection
202.05 Consumption Of Water From A Fire System
202.06 Water Supplies And Pressure
202.07 Violations
202.08 Drip Or Blow-Off Valves
202.09 Pipes, Etc., To Be Accessible For Inspection
202.10 Tanks, Etc., To Have Metered Supply Pipe
202.11 Fire Pumps
202.12 Check Valves
202.13 Cross-Connection Control
202.14 Miscellaneous Appurtenances or Extensions
202.15 Maintenance Or Repair
202.16 Test Of Private Fire Protection System
202.17 Tests By Insurance Company Representatives
202.18 Fire Flow Tests By Insurance Company Representatives
202.19 Damage Due To Water Turn Off
202.20 Annual Report Required
CHAPTER 203
Public Hydrants
Public Hydrants
203.01 Use Of Public Hydrants By Other Than Authorized Governmental Agencies
203.02 Use Of Public Hydrants By Authorized Governmental Agencies
203.03 Flow Tests on Public Hydrants
CHAPTER 204
Cross Connections
Cross Connections
204.01 Cross-Connection Control & General Policy
204.02 Water System
204.03 Cross-Connections Prohibited
204.04 Survey And Investigations
204.05 Where Protection Is Required
204.06 Type Of Protection Required
204.07 Backflow Prevention Devices
204.08 Installation
204.09 Inspection And Maintenance
204.10 Booster Pumps
204.11 Violations
CHAPTER 205
Water Service Main Extensions
Water Service Main Extensions
205.01 Location And Size Of Water Mains
205.02 Procedure For Extension Of Water Mains Within The City
205.03 Procedure For Extension Of Water Mains in Non- Master Metered Areas Outside The City Limits
205.04 New Subdivisions
CHAPTER 206
Regulations for Contractors
Regulations for Contractors
206.01 Maintenance Of Water Services
206.02 Ownership Of Water Main
206.03 Maintenance Of Mains Outside The City
206.04 Maintenance Of Mains Inside The City
CHAPTER 207
Rights of Entry
Rights of Entry
207.01 Right of Entry onto Private Property
WATER RECLAMATION
CHAPTER 300
Wastewater Hauling Regulations
Wastewater Hauling Regulations
300.01 Registration And Discharge Conditions
300.02 Discharging Procedures
300.03 Prohibited Discharges
300.04 Administration Procedures
300.05 Penalties For Violation Of Above Conditions And Procedures
300.06 Right To Hearing
ENGINEERING SERVICES
CHAPTER 400
Storm and Sanitary Sewers
Storm and Sanitary Sewers
400.01 Storm And Sanitary Sewers Standards and Plan Approval
400.02 Ownership And Maintenance Of Building Sewers
400.03 Right of Entry onto Private Property
CHAPTER 401
Plats
Plats
401.01 City Platting Commissioner
401.02 Security Required For Plat Approval
401.03 Charges And Fees
CHAPTER 402
Sidewalk Policy of the City of Toledo
Sidewalk Policy of the City of Toledo
402.01 Sidewalk Program Budget
402.02 General Policies
402.03 Sidewalk Program
402.04 New Sidewalks on Existing Street Not Scheduled For A Street Improvement Project
402.05 New Sidewalks to Fill In Gaps in the Existing Sidewalk Pattern
402.06 Sidewalks in New Subdivisions or Developments
402.07 Sidewalks on Safe School Routes
402.08 Petitions for Sidewalk Construction
402.09 Sidewalks In Annexed Areas
402.10 Interpretation of Sidewalk Policy
CHAPTER 403
Storm Water ERU Appeal
Storm Water ERU Appeal
403.01 Standing to appeal
403.02 Manager review
403.03 Administrative Hearing
CHAPTER 404
Right-of-Way Occupancy Permit Appeals
Right-of-Way Occupancy Permit Appeals
404.01 Standing to Appeal
404.02 Board of Appeals
CHAPTER 405
Right-of-Entry on Private Property
Right-of-Entry on Private Property
WATER TREATMENT
CHAPTER 500 (Reserved)
ENVIRONMENTAL SERVICES
CHAPTER 600
Sewer Discharge Control Appeal
Sewer Discharge Control Appeal
600.01 Standing to appeal
600.02 Interpretations and rulings of the Director
600.03 Further Appeal
CHAPTER 601
Storm Water Discharge Appeal
Storm Water Discharge Appeal
601.01 Standing to appeal
601.02 Administrative hearing
SEWER AND DRAINAGE SERVICES
CHAPTER 700 (Reserved)
ATTACHMENT 1
FEE SHEET OF THE DIRECTOR OF PUBLIC UTILITIES
FEE SHEET OF THE DIRECTOR OF PUBLIC UTILITIES
ATTACHMENT 2
JUDGMENT ENTRY (BY CONSENT) McDOWELL v. TOLEDO
JUDGMENT ENTRY (BY CONSENT) McDOWELL v. TOLEDO