A. Failing to provide reasonable and safe access or failing to show up for a Customer-requested or Department-ordered appointment will result in service charges being levied to the account.
B. Writing "payment in full" on a check that is less than the amount rightfully owed to the Department is prohibited and shall not constitute an accord and satisfaction of the Customer's obligations. Rather, "payment in full" checks accepted and cashed by the Department shall be without prejudice, and shall completely reserve any and all rights that the Department has in order to collect any unpaid balance.