A. When a water main has to be removed for the contractor's convenience, the Division of Water Distribution will remove and reinstall the water main at the contractor's expense, or the contractor may be permitted to perform the work under the direct supervision of qualified Division of Water Distribution personnel, as determined by the Division of Water Distribution.
B. When a water main has been broken by a contractor, the following procedures shall be followed by the contractor.
1. The Division of Water Distribution shall be notified immediately, and assistance requested.
2. Water emergency crews may request assistance by the contractor in making the necessary shutdown.
3. Affected Customers will be notified of the shutdown as quickly as possible by the Water Emergency Crews, possibly requiring the assistance of the contractor under Division of Water Distribution's direction.
4. A sump hole shall be dug below the break so that when the sump is pumped out, the dirty water will drain out of the break.