A. Utility Service charges not paid by the billing due date are considered delinquent and may result in turn off of Utility Services. Where a Customer is delinquent on one account but current on another, Utility Services may be turned off at either or both locations. Subject to § 103.04, the Department will endeavor to provide notice to the lawful occupant of a structure that Utility Services will be terminated for nonpayment if the Department has actual notice and verification of such lawful occupancy within a reasonable time prior to service disconnection. The notice may include a summary of the procedures available to the occupant to avoid termination of Utility Services.
B. Subject to § 103.04, tenants, lessees or similar non- contracting parties with the Department are not Customers, third-party beneficiaries of a Customer or the Department, contract holders or account holders. Tenants, lessees or similar non-contracting parties who have had the water turned off at the structure where they reside may choose to seek legal advice regarding landlord-tenant, bankruptcy, estate, receivership and/or foreclosure laws that might impact the property Owner.
C. Subject to § 103.04, land contract vendors, as the Owners of the Premises, are required to contract for Services for any properties being sold via land installment contract. The vendee is not the Owner for purposes of TMC § 933.07, etc. Land contract vendees may only apply for Utility Services in the Owner's name, care of the vendee, if the following conditions are met: 1) vendor refuses to contract for Services or defaults on the Utility Services, 2) vendee provides the Department a complete copy of the valid and recorded land installment contract highlighting the portion that specifically states that the vendee shall be responsible for paying the bills for Utility Services, and 3) the vendee deposits at least two (2) quarters' usage, as determined by the Department, to ensure payment of Utility Services.