A The Department may terminate Utility Services after notification by mail, electronic mail, telephone, fax, or in person for the following reasons:
1. Failure to comply with these Rules and Regulations;
2. Failure to provide reasonable and safe access to all Meters and related infrastructure or for the presence of any animals or other obstacles deemed by the Director hostile or a safety risk;
3. Delinquencies on any properties receiving Utility Services, including situations involving a Split, of the Account Holder and under the Account Holder's control;
4. Cross-Connection or interconnection with any other supply of water when not approved by the Department. This includes installation of pipe and fixtures allowing the possibility of back-siphonage or Backflow, in the opinion of the Department.
5. Failure to promptly repair leaking Customer Branch within forty-eight (48) hours after being notified of the problem;
6. When a building or Premises receiving temporary service has been completed to the extent that a Meter could be reasonably protected and has not been installed; or
7. As authorized by the Director.
B. Turn Off Without Notice. The Department may turn off Utility Services without notification for any of the following reasons:
1. Willful waste of water;
2. Making any additions or alterations in or about the Customer's Branch without prior written Department permission;
3. Failure to complete all the application steps or to execute a proper contract.
4. Where property vacancy or abandonment is determined by the Department, or if, in the opinion of the Department, damage may be caused to building or to contents.
5. Failure to follow terms of a deferred payment agreement;
6. Notification that the Customer or Account Holder no longer owns the Premises;
7. Any situation deemed by the Department as an emergency or hazardous or dangerous to the public health or safety, including, without limitation, Cross-Connection;
8. Unauthorized Use, Tampering, or Theft of Utility Services;
9. Failure to notify the Department of address or other changes that result in the Department's bills being returned;
10. Unpaid liened or lienable charges;
11. Repeated charge backs or insufficient funds or other bad payment;
12. Use of Utility Services on any Premises other than that recorded in the application, except as authorized in writing by the Department;
13. As authorized by the Director.
C. The Department is not liable if a turn off is not performed at a specific date, time or manner.