The Department reserves the right to pursue collection of all outstanding charges until full and complete satisfaction of all charges occurs, using any and all methods available to it. The Department need not elect any particular remedy and may concurrently pursue all collection methods available to it. These methods may involve actions taken against the account, the Premises and/or the account holder, including, without limitation: adding late charges, termination of Utility Services at the Premises or other address held by the Customer, balance transfers, perfecting liens, adding lien charges, referrals to a collection agency, adding collection agency costs and fees, legal action and any other actions deemed necessary or appropriate. All costs incurred to implement these methods will be charged to the Customer, including, without limitation: administrative charges, court filing fees, attorneys fees and collection agency fees. Where the names of Customers may appear different, but common control is exercised among such Customers, the Department may treat such Customers similarly for the purposes of these Rules and Regulations.