1. The alarm user will complete an application form that includes a list for the user’s alarm business of at least two people that can serve as contact persons. The contact person will be responsible for responding to the alarm location if the need arises. Commercial users that employ less than two persons or single-family dwellings where less than two adult residents reside are only required to provide contact numbers for the actual number of employees or adult residents. The alarm user may be required to respond to the scene of an alarm.
2. The alarm user will ensure that any employee or agent that will be given the responsibility of the operation of activating or deactivating the alarm system is properly trained to do so.
3. The alarm user will be liable and responsible for false alarms at the alarm site.
4. The alarm user will not manually activate an alarm system for any other reason other than an occurrence of an event that the alarm system was intended to report.
5. An alarm user shall not use automatic voice dialers.
6. The alarm user will be responsible for ensuring that false alarms are not transmitted to the communications center.
7. The alarm user will provide the alarm administrator with signed certification stating the date of the alarm installation, conversion, or takeover, the name and telephone number of the alarm business who performed the installation, conversion, or takeover, the name and telephone number of the alarm business who will provide repair service to the system and the name and telephone number of the alarm business who will be monitoring the alarm system. Any false statement made by an applicant will be sufficient cause for the alarm administrator to refuse to issue a permit.
8. The alarm user will make sure the alarm site’s address is properly located and legible and can be seen from the street.
9. The alarm user will make sure the alarm business who installed, monitors, and services the alarm system will set all available alarms with a device to automatically reset within a fifteen-minute time period.
10. The alarm user is responsible for having the alarm system checked on a regular basis to ensure that it is functioning properly.
11. The alarm user will be required to have a properly licensed alarm business inspect the alarm system after three false alarm dispatches in a one-year period. After five false alarm dispatches, the alarm user must have a reputable alarm business modify the alarm system to be more false alarm resistant or provide additional training for the alarm user.
12. The written operating instructions for each alarm system must be maintained at each alarm site.