92.01 Definitions | 92.09 Service Discontinued |
92.02 Applications for the Use of Water | 92.10 Lien for Nonpayment |
92.03 Service Charges | 92.11 Lien Exemption |
92.04 Rates For Service | 92.12 Lien Notice |
92.05 Rates Outside the City | 92.13 Customer Deposits |
92.06 Rates for Bulk Water | 92.14 Temporary Vacancy |
92.07 Rates for Hydrant Meters | 92.15 Transfer of Account Balance |
92.08 Billing for Water Service | 92.16 Leak Allowances |
92.17 Billing Errors | |
The following terms are defined for use in this chapter.
1. “Billing agency” means the City of Ankeny Finance Department or any other agency designated by the City to maintain utility customer accounts, read meters, prepare and mail bills or other correspondence, and account for utility payments.
(Ord. 1798 – Apr. 14 Supp.)
2. “Monthly charge” means that monthly charge to the customer composed of both the service availability charges and the metered usage charge along with any other taxes, service charges, etc. The monthly payment shall be payable to the City’s billing agency.
3. “Service availability charge” means a fixed charge imposed on each separately metered residential, commercial, industrial, or educational premises which is physically connected to the utility, consisting of the Monthly Equivalent Meter Cost, based on the water meter size at the premises, plus the Billing Cost.
4. “Usage charge” means the metered charge imposed for the consumption of water, pursuant to Section 92.03.
Applications for the use of water shall be made by submittal of an application form and providing a government-issued ID. If a delinquent amount is owed by the applicant for a utility service associated with a prior property or premises, the City may withhold service from the same customer at any new property or premises until such time as the customer pays the delinquent amount owing on the account associated with the prior property or premises. If the account balance at the prior premises is due but not delinquent, the unpaid charges including any late payment penalty will be transferred to the new account.
(Ord. 1719 – Apr. 12 Supp.)
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