Loading...
In this Chapter:
Commercial property means real estate approved and designed for retail or wholesale trade, hotel, restaurant, offices, clinics, warehouses, light manufacturing, and other such uses but not for residential purposes.
GVWR means gross vehicle weight rating for the vehicle.
Immobilize means to use any method, object, or devise, including a clamp or lock, to prevent or inhibit the movement of a vehicle.
Office means the Office of Consumer Protection.
Property manager means any person who manages real property on behalf of the owner.
Property owner means the person in whose name the property is titled, or any other person in lawful possession or control of the property. The owner of general common elements of a condominium is the Council of unit owners or the Council’s agent for parking management. The owner of limited common elements of a condominium is the unit owner or owners who have the exclusive right to use the common elements, or the agent of that unit owner or owners.
Redemption area means an area or building where a vehicle owner may pay any charges necessary to redeem a vehicle.
Residential property means real estate containing either a single family or multifamily structure that is available for occupation for non-business purposes.
Storage site means any land or building used by a towing service to store towed vehicles.
Tow or towing means use of a tow truck to remove a vehicle from private property for compensation without the consent of the vehicle owner.
Tow truck includes any vehicle which may tow or attempt to tow a vehicle from private property.
Trespass towing company or towing company means any person who tows any vehicle from private property for compensation without the consent of the vehicle owner.
Unauthorized vehicle means any vehicle which a property owner has not consented to have parked on the property owner’s property.
Vehicle means a device that is able to transport persons or property on a public highway and is required to be registered pursuant to Title 13 of the Transportation Article of the Annotated Code of Maryland.
Vehicle Owner means the person in whose name the title to a vehicle is registered. (2015 L.M.C., ch. 40, § 1.)
(a) When towing a motor vehicle from private property without the consent of the owner, a towing company must not charge more than a maximum rate which the County Executive must establish by regulation under method (2). The Executive must review the rates at least every two (2) years.
(b) The Executive must set fair and reasonable maximum rates for each of the following acts:
(1) towing, which includes attaching the vehicle to be towed to the tow truck, towing the vehicle to a storage site, and the first 24 hours of storage;
(2) storing the vehicle until it is redeemed; and
(3) any other service needed to safely remove a vehicle.
(c) The fee for releasing a vehicle under section 30C-8 must not exceed $25.
(d) A towing company may charge a vehicle owner a fee for providing notice under section 30C-6(e) only if the vehicle has not been reclaimed within 48 hours after the towing or removal of the vehicle; the fee must not exceed the actual cost of providing that notice.
(e) A towing company must not charge for any act not listed in this section unless that act was expressly requested by the vehicle owner.(1988 L.M.C., ch. 29, § 2; 1997 L.M.C., ch. 21, §1; 2015 L.M.C., ch. 40, § 1.)
(a) Each tow truck operated by a trespass towing company must be identified, registered, and insured as required under State law, except that any required lettering must be placed on both sides of the truck. Each driver employed by a trespass towing service must be at least 18 years of age and must have a valid license to operate a tow truck.
(b) Every trespass towing company must register with the Office and must file a schedule of its rates for each action connected with the towing or storage of unauthorized vehicles. The Office may disapprove a rate that exceeds a maximum rate set under Section 30C-3.
(c) A trespass towing company must not charge a rate that is higher than the rate on file with the Office for any action in connection with the towing or storage of any unauthorized vehicle.
(d) Each trespass towing company must furnish the Office proof that it carries the insurance required under Section 31A-15(b). Each trespass towing company must inform the Office of the type of business organization or ownership in which the company operates and the names and current addresses of all owners or, if the company is a corporation, of the officers of the corporation and the name and address of a person authorized to accept service of process.
(e) A property owner must not order the towing of an unauthorized vehicle unless the property owner has entered into a written contract that authorizes a towing company to tow vehicles from the owner’s property. This provision does not apply if the towing company is the record owner of the property from which a vehicle is towed. The property owner and the towing company must keep on file each contract that is in effect, or that was terminated within the previous 12 months. The Office, the Police Department, and the owner of any vehicle towed by the company may inspect and copy any contract during normal business hours. The Office may issue model contracts that meet the requirements of this Chapter.
Any new written contract must include:
(1) a statement that the property owner is responsible for posting proper and sufficient signage to notify the public of parking restrictions;
(2) a statement that the property owner is responsible for expressly authorizing the towing of a particular vehicle, except as allowed under 30C-5(c)(8), and that the existence of this contract does not constitute express authorization;
(3) a statement that a property owner or towing company is liable for a violation of any duty imposed on the property owner or towing company by Chapter 30C, and the damages payable are three times the amount of any towing, release or storage fees charged;
(4) a statement that a property owner and a towing company are jointly and severally liable for a violation of any duty imposed on the towing company by Chapter 30C, with a right of contribution or indemnification; and
(5) a statement that any violation of any duty imposed on the property owner or towing company by Chapter 30C subjects the property owner or towing company to a potential fine of up to $1,000.00.
(f) Any property owner wishing to engage in the non-consensual towing of vehicles from their property must first register each commercial parking lot with the Office of Consumer Protection using an electronic registration program. The property owner must provide:
(1) the name and contact information for the property owner;
(2) the name and contact information of all individuals who may authorize the towing of each vehicle;
(3) a copy of the contract between the property owner and the towing firm; and
(4) a diagram of the dimensions of the parking lot including a mark indicating the locations of each sign stating the parking restrictions and disclosures required by County and State law.
(g) A property owner must update the information provided to the Office of Consumer Protection within 24 hours of any changes to the information provided under subsection (f).
(h) A property owner must provide annual reports regarding the number of vehicles towed and the reason why each vehicle was towed, unless the Director of the Office of Consumer Protection waives the requirement after finding that Police Department records meet the Office’s needs for enforcement of this Chapter. (1988 L.M.C., ch. 29, §2; 1996 L.M.C., ch. 13, § 1; 1997 L.M.C., ch. 21, §1; 2005 L.M.C., ch. 26, § 1; 2015 L.M.C., ch. 40, § 1; 2016 L.M.C., ch. 7, § 1.)
Editor’s note—2005 L.M.C., ch. 26, §§ 2 and 3, state:
Sec. 2. Regulations. A regulation which implements a function transferred to the Office of Consumer Protection by this Act continues in effect until otherwise amended or repealed, but any reference to any predecessor department or office must be treated as referring to the Office of Consumer Protection.
Sec. 3. Transition. This act does not invalidate or affect any action taken by the Department of Housing and Community Affairs before this Act took effect. Any responsibility or right granted by law, regulation, contract, or other document, and which is associated with a function transferred by this Act from the Department of Housing and Community Affairs, is transferred to the Office of Consumer Protection.
(a) Requirement. Before towing a motor vehicle from private property without the consent of the vehicle owner, the property owner and the towing company must comply with all applicable provisions of this section.
(b) Signs.
(1) A property owner must post a sign, notifying the public of parking restrictions, at least 24 hours before towing or ordering the towing of an unauthorized vehicle.
(2) The property owner must post a sufficient number of signs so that:
(A) at least one sign is clearly readable from each parking area and each vehicle entrance to the property at all times; or
(B) in a parking lot with more than 45 parking spaces, at least one sign must be posted in a conspicuous place for each 45 parking spaces and each sign can be read from all affected spaces.
(3) Each sign must:
(A) be at least 24 inches high by 30 inches wide;
(B) summarize all parking restrictions on the property enforced by towing unauthorized vehicles, including time and area restrictions;
(C) state that a vehicle parked in violation of the restrictions may be towed at the vehicle owner’s expense;
(D) state that County and State law require that towed vehicles be available for redemption 24 hours per day, seven days per week;
(E) state the maximum amount that the owner of the vehicle may be charged for the towing or removal of an unauthorized vehicle;
(F) list the name and telephone number of each towing company hired to tow unauthorized vehicles from the property, and the location to which the vehicle will be towed;
(G) be sized and located so that it is able to be read by motorists in daylight and at night; and
(H) be maintained in a legible and unobstructed condition.
(4) An owner of residential property, including a condominium, cooperative or homeowners’ association, may also have an unauthorized vehicle towed from that property by posting the signs required in subsection (b)(2) only at the entrances to that property and:
(A) a notice specifying a violation of an applicable rule or covenant is securely attached to the vehicle in a conspicuous place;
(B) the date and time the notice was attached is written on it;
(C) the notice informs the vehicle owner that:
(i) the violation must be corrected or the vehicle may be towed at the vehicle owner’s expense 48 hours after the notice is attached; and
(ii) an unauthorized vehicle that has received a notice of the same violation under this Section on the same property within the previous 180 days may be towed without any further notice; and
(D) the vehicle is not towed until at least 48 hours after the notice is attached unless the unauthorized vehicle received a notice of the same violation under this Section on the same property within the previous 180 days.
(5) An owner of a commercial parking lot may have an unauthorized vehicle towed from that property by posting the signs required in subsection (b)(2) only at the entrances to that property and:
(A) a notice specifying a violation of an applicable rule or covenant is securely attached to the vehicle in a conspicuous place;
(B) the date and time the notice was attached is written on it;
(C) the notice informs the vehicle owner that:
(i) the violation must be corrected or the vehicle may be towed at the vehicle owner’s expense 24 hours after the notice is attached; and
(ii) an unauthorized vehicle that has received a notice of the same violation under this Section on the same property within the previous 180 days may be towed without any further notice; and
(D) the vehicle is not towed until at least 24 hours after the notice is attached unless the unauthorized vehicle received a notice of the same violation under this Section on the same property within the previous 180 days.
(c) Tow procedures.
(1) Except as provided in subsection (c)(8), a towing company must not tow a motor vehicle from private property unless the property owner has, directly or through an agent, expressly authorized the towing of the particular vehicle.
(2) The property owner must authorize the towing of a vehicle in writing via tow authorization form in person, or via fax, email, or other electronic means approved by the Director of the Office of Consumer Protection.
(3) The Office may issue a model tow authorization form.
(4) Any property owner or any person acting as an agent of a property owner, must not:
(A) falsely state that a property owner authorized the towing of a particular vehicle; or
(B) record any false information about the towing of a particular vehicle.
(5) A towing company must not charge a vehicle owner any fee for the services of another agent of the property owner.
(6) A person must not act as a property owner’s agent for the purpose of ordering the towing of an unauthorized vehicle, unless the owner or property manager has expressly authorized in writing the person to so act.
(7) An agent of a property owner, for the purpose of ordering the towing of an unauthorized vehicle, must not:
(A) be employed by, or have any member of his or her immediate family employed by, any towing company; or
(B) have any financial interest in any towing company or the towing of any motor vehicle.
This provision does not apply if the towing company is the record owner of property from which a motor vehicle is towed.
(8) An unauthorized vehicle may be towed from private property without the express authorization of the property owner or the owner’s agent only:
(A) between 2:00 a.m. and 9:00 a.m.; or
(B) if the vehicle is blocking a clearly marked fire lane or access to another vehicle, the property or a building on the property.
(9) Before towing or authorizing the towing of an unauthorized vehicle from private property under this Section, a person must obtain photographic evidence of the violation or event that precipitated the towing of the vehicle. The photograph must be available for inspection by any interested party for at least one year, and a copy of the photograph must be provided to the vehicle owner along with the receipt required under Section 30C-9.
(d) (1) A property owner may move a vehicle within a parking lot without prior notice to the vehicle owner, but must not remove the vehicle from the lot, when moving the vehicle is necessary to:
(A) remove large quantities of snow or debris;
(B) repair the parking lot; or
(C) respond to a threat to a person’s safety or health.
(2) In moving a vehicle within a parking lot, a property owner must:
(A) take reasonable care not to damage the vehicle;
(B) pay any cost of moving the vehicle; and
(C) inform the vehicle owner where the vehicle was relocated or return the vehicle to its original location as soon as possible.
(e) A vehicle must not be towed from private property solely for a violation of failure to display a valid current registration under Section 13-411 of the Transportation Article of the Annotated Code of Maryland until 72 hours after a notice of violation is placed on the vehicle.
(f) Except between 2:00 a.m. and 9:00 a.m., a towing company must not monitor, patrol, or otherwise surveil commercial property for the purposes of identifying unauthorized parked vehicles for towing and removal. (1988 L.M.C., ch. 29, § 2; 1996 L.M.C., ch. 13, § 1; 1997 L.M.C., ch. 21, §1; 2005 L.M.C., ch. 26, § 1; 2015 L.M.C., ch. 40, § 1; 2016 L.M.C., ch. 7, § 1.)
Editor’s note—2005 L.M.C., ch. 26, §§ 2 and 3, state:
Sec. 2. Regulations. A regulation which implements a function transferred to the Office of Consumer Protection by this Act continues in effect until otherwise amended or repealed, but any reference to any predecessor department or office must be treated as referring to the Office of Consumer Protection.
Sec. 3. Transition. This act does not invalidate or affect any action taken by the Department of Housing and Community Affairs before this Act took effect. Any responsibility or right granted by law, regulation, contract, or other document, and which is associated with a function transferred by this Act from the Department of Housing and Community Affairs, is transferred to the Office of Consumer Protection.
(a) A towing company that tows an unauthorized vehicle from private property must notify the County or municipal Police Department with jurisdiction over the site of the tow before the towing company leaves the property. The towing company must tell the Police Department:
(1) the name of the towing company;
(2) the make, model, color, year, vehicle identification number and registration plate number of the towed vehicle;
(3) the address the vehicle was towed from;
(4) the time the vehicle was towed;
(5) the reason the vehicle was towed; and
(6) the storage site where the vehicle will be stored.
(b) The towing company must promptly notify the police department if the towing company moves the vehicle to another storage site.
(c) The property owner and the towing company must retain each tow authorization form and, for those vehicles towed without a tow authorization form, the towing company must retain a record of the information furnished to the police for one year after the tow. The Police Department, the Office, and the owner of any vehicle towed by the service may inspect and copy tow authorization forms at any time during normal business hours.
(d) The towing company must promptly notify the County Police Department by telephone of each vehicle that has remained in a towing company’s possession for 72 hours. The towing company must tell the Police Department:
(1) all information required under subsection (a); and
(2) the vehicle identification number of the towed vehicle.
(e) Within seven days after the towing or removal of the vehicle, the towing company must notify the owner, any secured party, and the insurer of record by certified mail, return receipt requested, and first class mail, of the same information required to be given to the Police Department under subsection (a) of this Section.
(f) The towing Company must provide to the owner, any secured party, and the insurer of record the itemized actual costs of providing notice under this Section. (1988 L.M.C., ch. 29, § 2; 1996 L.M.C., ch. 13, § 1; 1997 L.M.C., ch. 21, §1; 2005 L.M.C., ch. 26, § 1; 2015 L.M.C., ch. 40, § 1.)
Editor’s note—2005 L.M.C., ch. 26, §§ 2 and 3, state:
Sec. 2. Regulations. A regulation which implements a function transferred to the Office of Consumer Protection by this Act continues in effect until otherwise amended or repealed, but any reference to any predecessor department or office must be treated as referring to the Office of Consumer Protection.
Sec. 3. Transition. This act does not invalidate or affect any action taken by the Department of Housing and Community Affairs before this Act took effect. Any responsibility or right granted by law, regulation, contract, or other document, and which is associated with a function transferred by this Act from the Department of Housing and Community Affairs, is transferred to the Office of Consumer Protection.
Loading...