A. The commissioner of the department of business affairs and consumer protection, or his or her designee, shall serve ex officio as the city's cable administrator.
B. In addition to other duties conferred elsewhere in this Code, the duties of the cable administrator shall include:
1. Assisting the council as requested in the franchising process;
2. Enforcement of ex parte rules pertaining to the franchising process as to be adopted by council;
3. Monitoring compliance by grantees of all the terms and conditions of this chapter and a franchise;
4. Applying all sanctions, other than revocation or non-renewal of the franchise, provided for in this chapter and a franchise;
5. Resolving disagreements among grantees, subscribers and public and private users of the cable system. In the cases where a grantee has not satisfactorily responded to complaints of service failures, poor service, inferior audio or video signals, the cable administrator shall have the power to enforce applicable standards. In cases where requests for service have been ignored or unfilled for whatever reasons, the cable administrator shall have the power to enforce applicable standards.
6. Monitoring the effectiveness of all groups given responsibility for the development and utilization of access channels on cable systems;
7. Auditing all franchise records as required by this chapter and, in the cable administrator's discretion, requiring the preparation and filing of information additional to that required herein;
8. Conducting periodic evaluations of the systems and, pursuant thereto, making recommendations to the council for amendments to this chapter or the franchises;
9. Advising the council on all matters which may constitute grounds for revocation of a franchise and the desirability of renewing, or permitting transfer, of a franchise;
10. Conducting public information programs on cable systems as necessary and/or as may be directed by the mayor or the council;
11. Promulgating rules and regulations governing questions of cable service policy, consistent with this chapter and the franchises granted hereunder;
12. Performing such regulatory and monitoring functions as set forth in this chapter.
13. To administer the programming and operations of municipal access channels, including the authority to enter into agreements or accept offers of gifts from any person, firm or organization, for the production of supplemental governmental programming designed for and consistent with City purposes as determined and selected by the cable administrator; provided that the cable administrator shall have the sole discretion to accept or reject any such programming.
(Prior code § 113.1-42; Amend Coun. J. 12-9-92, p. 25465; Amend Coun. J. 11-19-03, p. 13426, § 2.3; Amend Coun. J. 11-13-07, p. 14999, Art. I, § 1; Amend Coun. J. 11-19-08, p. 47220, Art. V, § 5; Amend Coun. J. 4-24-12, p. 23998, § 1)