Official motor vehicle repair shop signs shall comply with the following specifications:
(a) signs shall be worded exactly as shown in Figure 4-228-265, as set forth in subsection (f) of this section, and shall be printed in English and Spanish;
(b) signs shall measure at least 24 inches in height and at least 18 inches in width;
(c) the background shall be white. All print, border stripes and divider stripes, including the City Seal, shall be black in color;
(d) upper case lettering on the sign shall be in 36-point Helios. Lower case lettering on the sign shall be in 24-point Helios. The introduction and the department's address and phone number shall be in bold face type;
(e) a two and one-eighth inch diameter City Seal is required; and there shall be a one-quarter inch mounting hole in each corner;
(f) the department of business affairs and consumer protection may require replacement of any sign which fails to meet the outlined specifications or which is not readily legible.
This establishment is licensed by the City of Chicago.
In accordance with Chapter 4-228 of the Municipal Code of Chicago, a customer is entitled to:
(1) A written estimate for repair work. Read your estimate carefully.
(2) A detailed invoice of work done and parts supplied.
(3) Charges which do not exceed ten percent or $15.00 over the estimated price, unless you have given permission.
(4) Return of replaced parts, excluding warranty and exchange parts, if requested in writing at the time a work order is placed.
(5) A statement on your invoice that all repair work and parts used are warranted for a minimum of 90 days and/or 3,000 miles, or a statement on your invoice that the work and parts are not warranted for that amount.
(6) The right to inspect the vehicle before payment.
(7) The right to state in writing any problem you notice which is directly related to the repair work performed.
(8) If a warranty is given, the right to return the vehicle for corrections of problems directly associated with the repair work within the warranty period or ten days, whichever is greater.
(9) Questions concerning the above should be directed to the manager of this repair facility.
(10) Unresolved questions regarding service work may be directed to the Department of Business Affairs and Consumer Protection by calling 311 or by filing a complaint with 311 on line through www.cityofchicago.org.
(Added Coun. J. 12-9-92, p. 25465; Amend Coun. J. 4-16-97, p. 42621; Amend Coun. J. 11-19-08, p. 47220, Art. V, § 5; Amend Coun. J. 3-18-09, p. 56103, § 1; Amend Coun. J. 5-9-12, p. 27485, § 106; Amend Coun. J. 11-8-12, p. 38872, § 116)