§ 2-278 Records Required to be Maintained by Dealer.

   (a)   The dealer must maintain, for a period of at least three years, for each consumer with whom business is transacted, a record containing the following information:

      (1)   all documents required by or described in this subchapter including:

         (i)   written estimates;

         (ii)   written authorizations of the estimates;

         (iii)   written notifications of delays in delivery dates;

         (iv)   final bills and invoices; and

         (v)   written waivers regarding the return of replaced parts.

      (2)   any document signed by the consumer or the consumer's agent, including copies of all correspondence between the dealer and the consumer regarding a product for the disabled.

      (3)   manufacturers' warranties or guarantees for repaired or serviced products, as applicable.

      (4)   dealer's warranties or guarantees for repaired or serviced products, as applicable.

      (5)   originals or copies of medical or other prescriptions for products for the disabled filled by the dealer for consumers.

      (6)   when estimates or authorization to commence work were oral:

         (i)   the date(s) and time(s) of such conversations;

         (ii)   the name of the consumer, or the consumer's agent, authorizing the dealer to commence work;

         (iii)   the name of the dealer or the dealer's agent receiving the oral authorization to commence work.

   (b)   The records referred to in this subchapter must be maintained on the licensed premises for a period of at least three years and be made available upon request to the commissioner, the commissioner's designee or other law enforcement officials.

Subchapter AA: General Vendors

§ 2-301 Proof of Payment of Sales Tax.

Each general vendor shall provide proof of payment of New York State and City sales tax for the previous two years when applying for renewal of a license.

§ 2-302 Department Notification.

Each general vendor shall notify the Department of Consumer Affairs within ten days if:

   (a)   he or she has been found to have committed 4 or more violations of any provision of the general vendors law or any of these regulations on separate occasions; or

   (b)   he or she has failed to answer a summons, appear for a hearing or pay a fine imposed by a department or court for violation of the general vendors law within 30 days of its imposition; or

   (c)   his or her home address or telephone number has changed.

   (d)   Each presently licensed general vendor shall notify the Department within 10 days of the effective date of these regulations of the address and names of the owners, manufacturers, suppliers, or distributors from whom the vendor receives his or her goods, and shall notify the Department within 10 days whenever this information has changed.