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(a) Every locksmith requested to open a locked item shall, prior to opening the item, make a good faith effort to obtain from the person requesting that the item be opened (hereinafter the "Customer"), two forms of identification and evidence that the Customer either owns the locked item or is authorized to have it opened. One form of identification shall be a photo identification or, if the Customer does not have a photo identification, the locksmith shall obtain personal identification of the Customer by a witness, such as a neighbor or a policeman. If personal identification is made by a witness, the locksmith shall obtain the name, address, telephone number and relationship of the person providing such identification and, if such person is a policeman, his or her shield number. Evidence of ownership may include, but shall not be limited to, a deed, a lease, an envelope addressed to the Customer from the telephone, gas or electric company, verification by a family member, a driver's license and registration, or such other evidence that the locksmith deems appropriate to demonstrate that the Customer owns the locked item, a description of which evidence the locksmith shall record in accordance with subdivision (b)(1) below. Evidence of authority to open a locked item may include, but shall not be limited to, a deed, a lease, a photo identification of the Customer as an employee, an affidavit made by or on behalf of the Customer's employer, or such other evidence that the locksmith deems appropriate to demonstrate that the Customer is authorized to have the locked item opened, a description of which evidence the locksmith shall record in accordance with subdivision (b)(1) below.
(b) (1) Every locksmith shall complete, and cause to be completed, a two-part form consisting of Part I, to be completed by the locksmith, and Part II, to be completed by the Customer (hereinafter the "Form"), at the time of opening a locked item. Every locksmith requested to open a locked item shall, at the time of opening the item, record on Part I of the form the following information:
(i) The license number of the locksmith;
(ii) The evidence obtained by the locksmith in accordance with subdivision (a) of this section corroborating the Customer's statement in Part II of the Form that he or she is authorized to have the item opened or a statement in accordance with paragraph (2) of this subdivision that such evidence is unavailable and the locksmith's reason(s) for proceeding without it;
(iii) The location of the item to be opened, including street address, building floor, and apartment or office number;
(iv) The date and time the item was opened;
(v) A description of the item requested to be opened and the means to be employed to open the item;
(vi) The two forms of identification that are provided by the Customer to identify himself or herself in accordance with subdivision (a) of this section or a statement in accordance with paragraph (2) of this subdivision that such evidence is unavailable and the locksmith's reason(s) for proceeding without it; and
(vii) The signature of the locksmith who opened the locked item certifying that all statements made by him on Part I of the Form are true to the best of his knowledge.
(2) If the Customer cannot provide the locksmith with two forms of identification or other evidence of ownership or authority to open the locked item in accordance with subdivision (a) above at the time the locksmith opens the locked item, the locksmith shall so indicate on Part I of the form and state in writing his or her reason(s) for proceeding in the absence of such identification or other evidence. If forms of identification or other evidence of ownership or authority to open the locked item are made available by the opening of the locked item, the locksmith shall, immediately after opening the locked item, obtain the forms of identification and other evidence, and record on Part I of the Form which forms of identification and other evidence were provided by the Customer prior to the unlocking of the item, and which were in the item unlocked by the locksmith.
(c) (1) Every locksmith shall, at the time of opening a locked item, obtain from the Customer, the following information, which the locksmith shall record or cause to be recorded by the Customer on Part II of the Form:
(i) The name, address and telephone number of the Customer;
(ii) Whether the Customer is the owner of the locked item;
The locksmith's copies of the Forms shall be available for inspection at all reasonable times by the Commissioner, any inspector, any police officer, or any person duly authorized by the Commissioner or any judge of the criminal court to inspect such forms.
Subchapter P: Sales [Repealed]
Subchapter Q: Garages and Parking Lots
(a) Except within the discretion of the Commissioner, no license may be issued or renewed unless the applicant certifies, in such form and manner as determined by the Commissioner, that the premises proposed to be licensed comply with all applicable Local, State, and Federal laws and regulations.
(b) (1) The determination of the maximum motor vehicle capacity of each garage and parking lot, which shall appear on the face of the license, shall be made as follows:
(i) by adopting the maximum vehicle capacity requested by the applicant or licensee if the requested maximum vehicle capacity does not exceed the maximum vehicle capacity as stated on the previous license document for the premises; or,
(ii) by requiring that newly licensed premises and previously licensed premises seeking an increase in maximum vehicle capacity from the previous license submit documents to show the maximum vehicle capacity allowed by applicable local, state or federal laws and regulations, which may include a certificate of occupancy or temporary certificate of occupancy issued by the New York City Department of Buildings.
(2) A licensee must notify the Department within 10 days of any change that reduces the maximum vehicle capacity legally permitted at the premises, including changes to a certificate of occupancy or temporary certificate of occupancy issued by the New York City Department of Buildings.
(c) The premises of licensed parking lots and garages must be adequately attended at all times during operation.
(d) (1) The number and types of insurance policies carried by the applicant for a license, must be set forth on the face of the application and must be reasonably adequate, in the opinion of the Commissioner, to protect the public, which policies shall include coverage for legal liability resulting from operation on the licensed premises of vehicles and bicycles owned by the licensee or by third persons, for injury or damage to person or property and garage keepers liability, in the sum of not less than $300,000 combined single limit per accident.
(2) In the event of cancellation of any of the insurance policies referred to in the application, the licensee must immediately notify the Commissioner of such cancellation and of any substitutions. Such notification may be made on behalf of the licensee by its insurance company or broker.
(3) The applicant must present for review and consideration at the time of this application for a license, or renewal thereof, the original or a true copy or copies of policies of insurance, or certificates of insurance.
(f) (1) (i) Motor vehicles must not be stored or parked by licensees on public streets, avenues, highways, or public places except when permission is given by the customer in a written agreement which is signed by the customer.
(ii) Bicycles must not be stored or parked by licensees on public streets, avenues, highways, or public places.
(2) Every licensee must report to the Police Commissioner, in writing, the registration number, make and the name of the owner of every motor vehicle stored on a transient basis and left in a licensed garage or parking lot and remaining unclaimed for a period of more than seventy-two consecutive hours. No additional report shall be required to be made concerning any such vehicle, unless it shall have remained unclaimed for an additional thirty or more consecutive days. In such case, an additional report or reports must be made at least every thirty days after such prior report, during the period for which such vehicle remains unclaimed. The term “transient basis” used in this subdivision (f) means storage of cars for periods not covered by contractual agreements for storage of cars by the week, month or longer periods.
(g) (1) Licensed parking lots and garages with separate entrances and exits, must have their main entrance and main exit clearly designated, with illuminated signs marked “Entrance” and “Exit.”
(2) (i) Each licensee must post conspicuously at the public entrance or entrances to the garage or parking facility or, when impossible, in immediate proximity thereto, a durable sign or signs composed of black letters and numerals on white background, the upper-case (capital) letters and numerals to be three inches (3”) high, the lower-case letters to be two inches (2”) high; all letters “same serif,” as per attached specimen “No. I.” Letters and numerals must be proportionately spaced and neither contracted nor expanded so as to inhibit readability. Each classification and the applicable rate or rates thereunder must be listed on a separate line not to exceed forty inches (40”) in width. Said lines must be spaced one and one-half inches (1 1/2”) apart, as measured between the upper-case (capital) letters. Rates for fractional or hourly periods must be so listed as to reflect the total charge for each aggregate period up to the maximum thereof.
For Example:
Up to 1 hour: $ . . . . .
Up to 2 hours: $ . . . . .
Maximum: . . . . . Hours: . . . . .
or
Maximum: 6 a.m. to 7 p.m. . . . . . . . . . .
as per attached specimen "No. II."
(ii) Separate signs, having reverse color schemes placed in juxtaposition to each other, must be used when DAY and NIGHT Rates differ, provided that the DAY Rate sign (black letters on white background) is so marked that a motorist parking a vehicle or a bicyclist parking a bicycle when DAY Rates are in effect may, from said schedule, readily and easily determine the total charges should they remove their vehicle or bicycle when NIGHT Rates (white letters and numerals on black background) are in effect.
For Example:
DAY RATES | NIGHT RATES |
Enter 7 a.m. to 6 p.m.: | Enter 6 p.m. to 2 a.m.: |
Up to 1 hour: $ | Up to 1 hour: $ |
Up to 2 hours: $ | Up to 2 hours: $ |
etc. | etc. |
Maximum to 6 p.m.: $ | Maximum to 2 a.m.: $ |
One of the following may be used, (whichever policy the Licensee adopts) under the last line of the "DAY Rates" sign.
For Example:
Either |
After 6 p.m. $ .................. for |
each additional hour or part thereof. |
Maximum to 2 a.m.: $ ...... |
or |
After 6 p.m. – NIGHT RATES apply. |
(See attached specimen "No. II") |
(iii) Licensees who maintain a different Rate Schedule for certain days of the week or for special occasions such as Matinees, Ball Games, etc., shall list chronologically such rates directly under the normal rate schedule applicable to DAY or NIGHT listings, as the case may be, or on a separate adjacent sign, to permit easy and ready readability.
(iv) A replica or legible typewritten facsimile of such rate sign or signs, at least eight inches (8”) by ten inches (10”), must be conspicuously posted or displayed at the place designated by the Licensee for the payment of charges so that it can be readily seen by the customer. A copy thereof shall also be filed in quadruplicate with the COMMISSIONER OF THE DEPARTMENT OF CONSUMER AND WORKER PROTECTION OF THE CITY OF NEW YORK simultaneously with the filing of the Licensee’s rate schedule or change thereof.
(v) Auxiliary signs may be displayed, provided that all letters and numerals are equal size and conform to the style of letterings as hereinabove set forth, and further provided that such sign or signs neither mislead nor confuse or tend to mislead or confuse the public. The license sign required to be displayed by 6 RCNY § 1-03 (Chapter 1 of Title 20, Administrative Code) must be located in a conspicuous position at the place designated by the licensee for the payment of charges.
(vi) Each licensee must also post conspicuously at the public entrance or entrances to the garage or parking facility or, when impossible, in immediate proximity thereto, a separate sign or signs composed of letters and numerals of the same dimensions and specifications as hereinabove set forth, stating the name, address, license number of the Licensee, the licensed capacity of said premises, the minimum number of bicycle parking spaces in said premises, and the business hours thereof.
(vii) The Commissioner may, upon due application by a licensee, vary any of the foregoing requirements, provided such variance is not inconsistent with the aim and purpose of this subdivision (g) nor detrimental to the public welfare. The sign posted at parking facilities accessory to multiple dwellings, which provide parking services exclusively to the residential tenants of the accessory multiple dwelling, and are subject to the Rent Stabilization Law and Code in regard to the charges for such services, may contain the following information on rates: “No transients or non-residents permitted. Residential tenants only. Rates as fixed by rent laws,” or wording to such effect.
(viii) Licensees required to provide space for parking bicycles must post the rate schedules for rates the licensee is authorized to charge for parking bicycles in the same manner as required for posting the rate schedule for vehicles, which may be on the same sign or separate signs. The signs for the rate schedule applicable to each type of conveyance shall be clearly marked as DAY or NIGHT RATES for VEHICLES or DAY or NIGHT RATES for BICYLES, as appropriate.
(ix) The rates initially posted for parking bicycles on or after the effective date of Local Law Number 51 for the year 2009 by licensees required to provide space for parking bicycles by such law shall remain in effect without having been filed with the Commissioner until January 14, 2010, provided such licensee files such rates with the Commissioner prior to such date. No rate shall be in effect thereafter unless a rate change is implemented as provided by law and this subchapter.
(x) Licensees who elect to maintain different rates based on payment method, in accordance with State and local requirements, must clearly and conspicuously display at the public entrance or entrances to the garage or parking facility or, if such display is impossible, in immediate proximity thereto, the rate and any discount or incentive offered for each payment method accepted (e.g., credit card, debit card, cash).
(xi) Licensees may charge different prices to consumers for monthly parking or storage services so long as each such rate charged, and the qualifications or requirements for obtaining such rate, are clearly and conspicuously posted on a sheet of paper at least eight inches (8”) by ten inches (10”) at the place designated by the Licensee for the payment of charges, such that it can be readily seen by the customer. A copy of such rate sheet must be provided to each consumer who purchases monthly parking or storage services by mail, or email where agreed to by the consumer, prior to the consumer’s initial purchase and at least sixty days prior to the effective date of any change in rates.
(3) (i) The sign must be sufficiently illuminated, clearly visible and readable.
Specimen No. 1 | Specimen No. II |
ABCDEFGHIJKLMN | DAY RATES |
OPQRSTUVWXYZ | Enter 7 a.m. to 6 p.m. |
abcdefghijklmn | Up to 1/2 hour...........................$0.00 |
1/2 0123456789 | Up to 1 hour.............................. 0.00 |
1/2 0 1 2 3 4 5 6 7 8 9 | Up to 2 hours............................ 0.00 |
Up to 3 hours............................ 0.00 | |
Up to 4 hours............................ 0.00 | |
After 6 p.m. .............................. 0.00 for each add'l hour or part thereof | |
Max. to 2 a.m. ......................... 0.00 | |
(or) After 6 p.m.: Night Rates Apply | |
(ii) Each licensee whose garage or parking facility is located in Manhattan shall also post conspicuously at the public entrance or entrances to the garage or parking facility or, when impossible, in immediate proximity thereto, a separate sign, at least 12-inches by 18-inches in dimension with black letters at least 1-inch high, on a white background, stating the following:
ATTENTION MANHATTAN RESIDENTS If you garage your car on a monthly basis or longer, you may be eligible for an exemption from the 8% parking tax surcharge. To apply for a certificate of exemption, contact: N.Y.C. Department of Finance Parking Tax Exemption Section 25 Elm Place Brooklyn, NY 11201 1-(718) 935-6144 |
(h) (1) In the event the maximum capacity of a licensed parking lot or garage has been reached, a sign composed of letters at least six inches in height, must be posted at the public entrance of such garage or parking lot, stating, "Capacity full."
(2) In the event that all available bicycle parking spaces are occupied, a sign composed of letters at least six inches in height, must be posted at the public entrance of such garage or parking lot, stating, "Bike Parking Capacity Filled."
(i) (1) Every applicant for a license must file with his application a schedule of rates showing the prices charged for hourly, daily, weekly, and monthly parking or storage of motor vehicles and bicycles, and all other rates charged therefor.
(2) No licensee license may make any charge for parking or storage in excess of the rates set forth in such schedule, unless and until at least sixty days prior to the effective date of such changed rates, such licensee:
(i) has filed with the Commissioner in writing, such changes in rates;
(ii) in the case of a change to any hourly, daily, or weekly parking or storage rates for motor vehicles and bicycles, has posted such changed rates on a sign which conforms with the requirements of 6 RCNY § 2-161(g)(2) and (3). In addition, the sign shall have the following heading in letters at least six inches in height:
"NEW RATE SCHEDULE
EFFECTIVE (DATE)."
EFFECTIVE (DATE)."
(iii) in the case of a change to any monthly parking or storage rates, has posted such changes on a sheet that conforms to the requirements of 6 RCNY § 2-161(g)(2)(xi). In addition, the rate sheet must have the following heading in letters at least 1 inch in height:
“NEW MONTHLY RATES
EFFECTIVE (DATE).”
EFFECTIVE (DATE).”
(3) Licensees are expected and will be required to charge for parking the price scale filed with the Commissioner and advertised by sign on the premises, except that the charges to residential tenants in multiple dwellings shall be in accordance with the Rent Stabilization Law and Code if such charges are subject thereto. Where a lesser amount is charged, except as prescribed and controlled by the Rent Stabilization Law and Code for residential tenancies in multiple dwellings, the schedule filed with the Commissioner will be deemed to have been so amended and no higher price charged except after a formal sixty days’ notice to the Commissioner.
(4) A licensee who has taken over the business of a previous licensee may not increase the schedule of prices until formal notice has first been filed with the Commissioner and sixty days have elapsed subsequent to such filing. Such licensee must provide notice of the rate increase to each consumer who purchases monthly parking or storage services by mail, or email where agreed to by the consumer, at least sixty days prior to the effective date of any increase in rates.
(j) No contract, agreement, lease, receipt, rule or regulation made or issued by any licensee with or to a person who parks or stores a motor vehicle or bicycle in a garage or parking lot operated by such licensee, license may exempt such licensee from liability for damage or loss caused by the negligence of such licensee or any employee of such licensee.
(k) Where a trade name is used by an applicant for a license, or a co-partnership applies for a license, a certified copy of the certificate required to be filed with the County Clerk must be filed with the application.
(l) Licensees may not reserve space for so-called regular customers unless such customer has obligated himself to pay on a weekly or monthly basis whether or not reserved space is actually used by the customer.
(m) A licensee is required to keep a written record of all weekly or monthly space rentals and preserve such record for twelve months. The original of said record, or a true copy thereof, is required to be kept at the garage or parking lot at all times when the garage or parking lot is open for business.
(n) A licensee is not permitted to use a customer’s vehicle or bicycle under any circumstances whatsoever except when indispensably necessary to the operation of the business conducted by the licensee in connection with the incidental movement of vehicles or bicycles solely for the purpose of storage.
(o) A licensee may not require a customer to purchase supplies or services as a condition to parking on the licensed premises.
(p) A licensee may not require a customer to estimate or otherwise indicate time of departure from the licensed premises as a condition to parking on the premises.
(q) All licensed parking lots and garages shall comply with all applicable zoning requirements and with all other laws, ordinances, rules and regulations affecting the conduct of the licensed business as enforced by any city agency. Any violation of such requirements, laws, ordinances, rules or regulations may result in the suspension or revocation of the offender's license or the imposition of a monetary penalty.
(r) (1) Whenever a parking charge is determined by the time for which a parking space is provided and the receipt cannot be immediately stamped or marked with the time of return upon the customer's appearance at the licensed premises, an auxiliary time clock shall be provided at each place designated by the licensee for the payment of charges.
(2) For the purpose of determining the legal parking fee, the customer shall be permitted to stamp the receipt using the auxiliary time clock and the time shown thereon shall be the one utilized in making such determination.
(3) The time on an auxiliary time clock shall, at all times, correspond to the time shown on the time clock ordinarily used by the person receiving the parking fee.
(4) Whenever an auxiliary time clock is required to be provided as set forth hereinabove, a sign must be conspicuously posted directly above or adjacent to the clock stating:
"CUSTOMER'S TIME CLOCK. THIS CLOCK MAY BE USED BY CUSTOMER TO STAMP TIME ON PARKING RECEIPT WHENEVER CASHIER CANNOT STAMP RECEIPT IMMEDIATELY UPON CUSTOMER'S ARRIVAL TO PICK UP CAR OR BICYCLE" |
Said statement shall be on a sign or placard at least 12 inches by 18 inches in dimension and shall have letters thereon not less than 1 inch high.
(s) Licensees shall take reasonable care to prevent damage to or loss of a customer's vehicle, bicycle or personal property. Licensees must also respond in writing within 30 days to all written notices of claim from consumers. A licensee's failure to meet its obligations under this subdivision(s) will subject it to an order to pay damages to the affected party.
(t) A licensee must comply with §§ 25-80, 36-70 and 44-60 of the zoning resolution regarding bicycle parking for the purpose of exempting licensees from the requirements of subdivisions (a) through (f) of § 20-327.1 of the Administrative Code of the city of New York only if such licensee files with the Department an affidavit affirming it is in full compliance with the requirements specified in such sections of the zoning resolution.
(u) A licensee who is granted a waiver from compliance with the requirements of § 20-327.1 of the Administrative Code of the city of New York as provided by § 20-327.1(a)(3) of such code must post a sign in letters at least four inches high adjacent to the public entrance to its parking garage or lot stating “Bike Parking Not Required by Law.” Such licensee must have a copy of the waiver available on premises and must display it on request.
(Amended City Record 3/19/2018, eff. 4/18/2018; amended City Record 12/3/2024, eff. 1/2/2025)
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