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Florence Overview
Florence, KY Code of Ordinances
CITY OF FLORENCE, KY CODE OF ORDINANCES
TITLE I: GENERAL PROVISIONS
TITLE III: ADMINISTRATION
TITLE V: PUBLIC WORKS
TITLE VII: TRAFFIC CODE
TITLE IX: GENERAL REGULATIONS
TITLE XI: BUSINESS REGULATIONS
CHAPTER 110: OCCUPATIONAL LICENSE TAX
CHAPTER 111: SALE OF ALCOHOLIC BEVERAGES
CHAPTER 112: COMMERCIAL AMUSEMENTS
CHAPTER 113: INSURANCE COMPANIES
CHAPTER 114: SHOPPING CART REGULATIONS
CHAPTER 115: TRADE, OCCUPATION, OR PROFESSION LICENSE TAX
CHAPTER 116: SOLICITORS
CHAPTER 117: HOTELS AND MOTELS
CHAPTER 118: MOTOR VEHICLE SALES
CHAPTER 119: SEXUALLY ORIENTED BUSINESSES
CHAPTER 120: CABLE SERVICES
§ 120.01 CONSTRUCTION.
§ 120.02 SCOPE.
§ 120.03 DEFINITIONS.
§ 120.04 FAILURE OF CITY TO ENFORCE REGULATIONS.
§ 120.05 REPEAL OF INCONSISTENT RESOLUTIONS AND ORDINANCES.
§ 120.06 RESOLUTION OF INCONSISTENCIES WITH FEDERAL OR STATE RULES, REGULATIONS OR LAWS.
§ 120.07 NOTICES.
§ 120.08 INDEMNITY.
§ 120.09 LIABILITY INSURANCE.
§ 120.10 FURNISHING OF REPORTS.
§ 120.11 BOOKS AND RECORDS.
§ 120.12 NOTIFICATION OF CUSTOMER'S AND OPERATOR'S RIGHTS AND RESPONSIBILITIES; GENERAL POLICY.
§ 120.13 NOTIFICATION OF CUSTOMER'S AND OPERATOR'S RIGHTS AND RESPONSIBILITIES; MINIMUM CONTENTS.
§ 120.14 BILLING PRACTICES.
§ 120.15 BILLING CREDIT OR REFUNDS FOR SERVICE OUTAGES, INTERRUPTIONS; SUBSTANDARD SIGNAL OR PICTURE QUALITY OR UNSOLICITED SERVICE.
§ 120.16 CUSTOMER SERVICE PERFORMANCE.
§ 120.17 PREFERENTIAL OR DISCRIMINATORY PRACTICES PROHIBITED.
§ 120.18 USE OF EQUIPMENT, RETURN OF EQUIPMENT, SECURITY DEPOSITS, AND THEIR RETURN.
§ 120.19 SERVICE LOGS.
§ 120.20 RESTORATION OF A SUBSCRIBER'S PROPERTY.
§ 120.21 SERVICE REQUESTS, COMPLAINTS, AND RESPONSE TIMES.
§ 120.22 OPERATOR REQUIRED TO MAINTAIN SUFFICIENT REPAIR PARTS AND SUFFICIENT REPAIR PERSONNEL.
§ 120.23 NEW INSTALLATIONS; CONNECTIONS: REGULAR, PROMOTIONAL, SEASONAL, SHORT-TERM, AND PAY-PER-VIEW; RE-CONNECTIONS.
§ 120.24 DISCONNECTION FOR NON-PAYMENT.
§ 120.25 VOLUNTARY DISCONNECTIONS AND DOWNGRADES.
§ 120.26 RESOLUTION OF COMPLAINTS.
§ 120.27 CONTINUED USE OF INDIVIDUAL ANTENNAS PROTECTED.
§ 120.28 CONSTRUCTION OF GOOD QUALITY.
§ 120.29 CONDITIONS ON USE OF STREETS AND PUBLIC WAYS.
§ 120.30 CONSTRUCTION STANDARDS.
§ 120.31 LINE EXTENSION POLICY.
§ 120.32 PERMITS AND LICENSES.
§ 120.33 STANDBY POWER.
§ 120.34 EMERGENCY ALERT/EMERGENCY OVERRIDE.
§ 120.35 PUBLIC SERVICE INSTALLATION.
§ 120.36 PREVENTIVE MAINTENANCE PROGRAM.
§ 120.37 EXTENT OF GRANT OF FRANCHISE.
§ 120.38 TERM OF FRANCHISE.
§ 120.39 PAYMENT OF MULTICHANNEL VIDEO PROGRAMMING SERVICES TAX.
§ 120.40 RELIEF FROM THESE REGULATIONS.
§ 120.41 ASSIGNMENT OR TRANSFER OF FRANCHISE.
§ 120.42 DEFAULT OF FRANCHISE; REVOCATION, TERMINATION OR CANCELLATION OF FRANCHISE.
§ 120.43 CAPACITY OF SYSTEM.
§ 120.44 DESCRIPTION OF CABLE TELEVISION DISTRIBUTION SYSTEM.
§ 120.45 PUBLIC, EDUCATIONAL, GOVERNMENTAL, AND LEASED ACCESS.
§ 120.46 MISCELLANEOUS PROVISIONS: TAMPERING AND UNAUTHORIZED RECEPTION OF CERTAIN SERVICES.
§ 120.47 EQUAL EMPLOYMENT OPPORTUNITY.
§ 120.48 NATURE OF REGULATIONS.
§ 120.49 MOST FAVORED NATION CLAUSE.
CHAPTER 121: SHORT-TERM RENTALS
TITLE XIII: GENERAL OFFENSES
TITLE XV: LAND USAGE
TABLE OF SPECIAL ORDINANCES
PARALLEL REFERENCES
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§ 120.27 CONTINUED USE OF INDIVIDUAL ANTENNAS PROTECTED.
   No person shall be required to receive cable service or to physically connect to the cable system.
(Ord. O-19-08, passed 11-11-08)
§ 120.28 CONSTRUCTION OF GOOD QUALITY.
   During any phase of construction, installation, maintenance, and repair of the system, the operator shall use materials of good and durable quality and all such work shall be performed in a safe, thorough, and reliable manner. Such work shall comply with FCC and industry standards.
(Ord. O-19-08, passed 11-11-08)
§ 120.29 CONDITIONS ON USE OF STREETS AND PUBLIC WAYS.
   (A)   All wires, conduits, cable (coaxial, fiber, or functional equivalent), and other property and facilities of the operator shall be so located, constructed, installed, and maintained so as not to endanger or unnecessarily interfere with usual and customary use, traffic and travel upon the streets, rights-of-way, easements, and public ways of the city.
   (B)   In the event the operator's system creates a hazardous or unsafe condition or an unreasonable interference with property, then at its own expense, the operator shall voluntarily, or upon the request of the city, remove that part of the system that creates the hazardous condition from the subject property.
   (C)   The operator shall protect rights-of-way, easements, and support or temporarily disconnect or relocate in the same street or other public way, any property of the operator when necessitated by reason of:
      (1)   Traffic conditions;
      (2)   Public safety;
      (3)   A street closing;
      (4)   Street construction or re-surfacing;
      (5)   Change or establishment of street grade; or
      (6)   Installation of sewers, drains, water pipes, storm drains, lift stations, force mains, power or signal lines.
   (D)   It shall be the responsibility of the operator, within 72 hours of the request (acting alone or in conjunction with another person) to locate and mark or otherwise visibly indicate and alert others to the location of its underground cable (coaxial, fiber or functional equivalent) before employees, agents, or independent contractors of any entity with a valid permit installs cable or digs in the marked-off area. Any restoration expense or any damage caused to the operator's facilities resulting from the failure of an entity to have the operator's facilities located and marked or as a result of an entity constructing or digging in a location where the operator's facilities have been marked, will be the sole responsibility and liability of such entity who damaged the operator's facilities.
   (E)   The operator shall, on the request of any person holding a building moving permit, temporarily remove, raise or lower the cable wires to allow the moving of the building. The expense of temporary removal shall be paid by the person requesting it, and the operator may require payment in advance. The operator shall be given not less than 21 days notice of a contemplated move to arrange for temporary wire changes.
(Ord. O-19-08, passed 11-11-08)
§ 120.30 CONSTRUCTION STANDARDS.
   (A)   The methods of construction, installation, maintenance, and repair of the system shall comply and be consistent with good engineering practices for cable television systems of similar size and design, and consistent with FCC technical standards.
   (B)   The operator shall advise the city when a proof of performance test is scheduled so that the city may have an observer present if so desired.
(Ord. O-19-08, passed 11-11-08)
§ 120.31 LINE EXTENSION POLICY.
   (A)   As a new entrant provider of cable television service, the company's ability to construct and extend its system will be largely dependent upon the market penetration and success it achieves over time. In recognition of this and the many challenges of being a new entrant, the parties agree to the following:
      (1)   The company will make its cable service available to at least 5% of the residential households existing in the franchise area by no later than June 30, 2010 ("Phase 1").
      (2)   If the company achieves a market penetration of at least 30% of the households passed by its cable system after completion of Phase 1, the company will make its cable service available to at least 20% of the residential households in the franchise area by no later than December 31, 2012 so long as the company is achieving a market penetration of at least 30% of the households passed by its cable system ("Phase 2"). Market penetration will be measured as of June 30th of each year during Phase 2. If the company is achieving a penetration of at least 30% of the households passed by its system as of June 30th the company will commit to build for the following calendar year on a schedule designed to achieve the Phase 2 buildout percentage by December 31, 2012 in roughly equal annual increments.
      (3)   If the company achieves a market penetration of at least 40% of the households passed by its cable system after completion of Phase 2, the company will make its cable service available to at least 40% of the residential households existing in the franchise area by no later than December 31, 2015 so long as the company is achieving a market penetration of at least 40% of the households passed by its cable system ("Phase 3"). Market penetration will be measured as of June 30th of each year during Phase 3. If the company is achieving a penetration of at least 40% of the households passed by its system as of June 30th the company will commit to build for the following calendar year on a schedule designed to achieve the Phase 3 buildout percentage by December 31, 2015 in roughly equal annual increments.
      (4)   If the company achieves a market penetration of at least 40% of the households passed by its cable system after completion of Phase 3, the company will make its cable service available to at least 60% of the residential households existing in the franchise area by no later than December 31, 2018 so long as the company is achieving a market penetration of at least 40% of the households passed by its cable system ("Phase 4"). Market penetration will be measured as of June 30th of each year during Phase 4. If the company is achieving a penetration of at least 40% of the households passed by its system as of June 30th the company will commit to build for the following calendar year on a schedule designed to achieve the Phase 4 buildout percentage by December 31, 2018 in roughly equal annual increments.
      (5)   If the company achieves a market penetration of at least 40% of the households passed by its cable system after completion of Phase 4, the company will make its cable service available to at least 80% of the residential households existing in the franchise area by no later than December 31, 2020 so long as the company is achieving a market penetration of at least 40% of the households passed by its cable system ("Phase 5"). Market penetration will be measured as of June 30th of each year during Phase 5. If the company is achieving a penetration of at least 40% of the households passed by its system as of June 30th the company will commit to build for the following calendar year on a schedule designed to achieve the Phase 5 buildout percentage by December 31, 2020 in roughly equal annual increments.
      (6)   On or before August 1 of each year of the franchise, the grantee shall furnish the city with a report containing the number of homes passed as of June 30, the market penetration as of June 30 and grantee's plans for building during the upcoming year.
   (B)   Both parties acknowledge that the above-referenced benchmarks are based in large part upon a static view of the video services market as of the effective date of this chapter. Accordingly, the parties agree to re-open discussions on this topic and adjust or eliminate these benchmarks in the event of a material adverse change in market conditions. A material adverse change in market conditions will be deemed to have occurred if the company can demonstrate that its gross margin on cable services provided in the franchise area has declined by 20% or more or market penetration has declined by 20% or more.
(Ord. O-19-08, passed 11-11-08)
§ 120.32 PERMITS AND LICENSES.
   The operator shall obtain, at its own expense, all permits and licenses required by law, rule, regulation, or ordinance, and maintain the same, in full force and effect, for as long as required.
(Ord. O-19-08, passed 11-11-08)
§ 120.33 STANDBY POWER.
   The operator shall install automatic, activated standby power on its trunk-cable and at its headends, hubs and receive-sites associated with the distribution of cable service to and throughout the city to provide at least two hours of standby power.
(Ord. O-19-08, passed 11-11-08)
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