(A) Whenever there is a change in the operator's billing practices or payment requirements, the operator shall notify subscribers within 30 days of the effective date of such billing practices or payment requirements.
(B) In any case where a subscriber requests a cancellation or reduction of service within 30 days after the notification of a scheduled rate or charge adjustment, then the subscriber's liability for the newly implemented rate or charge shall cease from the moment that the rate or charge adjustment becomes effective.
(Ord. O-19-08, passed 11-11-08)