In the event of a documented loss of water due to a leak or other unforeseen circumstance on the customer side of the meter, resulting in more than the average consumption for the account, the customer may apply for a credit. Credit may be given under the following conditions:
(a) Proof of the repairs have been presented within ten business days;
(b) The account holder has reported the leak to the Utilities Office on the appropriate form;
(c) The account holder to present proof of such loss to the satisfaction of the City;
(d) A credit has not been requested within the past two years.
(Ord. 2017-10. Passed 2-6-17.)