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939.301 USER FEES (ALSO KNOWN AS SERVICE CHARGES), RATES AND CHARGES.
   (a)   The schedule of rates, user fees (also known as service charges), and/or any implemented fees shall be set forth in the rate structure as established by the ordinances of City Council.
   (b)   The bill shall be issued in the name of the account holder. Failure to receive the bill shall not relieve any account holder of their obligation to pay the bill.
   (c)   There shall be no proration of any implemented user fee (also known as service charge) nor shall the sanitation bill be rendered for less than one billing period. All bills shall reflect actual usage (water and sewage) and fixed monthly charges (user fee and sanitation), as applicable.
   (d)   The user fee (also known as service charge) shall be billed irrespective of actual utility usage by the account holder.
(Ord. 2019-194. Passed 12-2-19.)
939.302 BILLING CYCLE, DELINQUENCY AND LIENS.
   All utility charges shall be due twenty calendar days from the billing date, regardless of United States Postal delivery delays. Any bill not paid within thirty calendar days from the billing date will be considered delinquent and will be charged a late fee at the rate then in effect. Notice of late fees will be posted on the delinquency and turn-off notice(s) issued following the late bill. All delinquent utility bills, in addition to all unpaid late fees accrued by the account, and an administrative fee, shall be certified to the County Auditor, and will constitute a lien on the property receiving utility service. Prior to certifying delinquent bills, the City will post a public notice indicating its intent to certify the delinquency.
(Ord. 2017-10. Passed 2-6-17.)
939.303 BILL ISSUANCE.
   The Public Utilities office will deliver bills to account holders via the United States Postal Service, or if requested by the account holder via electronic means, only as a matter of convenience to the account holder, and the failure to receive bills shall not be construed to relieve any account holder from his or her obligation as to the payment of such bills.
(Ord. 2017-10. Passed 2-6-17.)
939.304 BILLING PERIOD.
   The City will endeavor to issue bills within seven calendar days following an account holder's meter reading. The bill is due and payable twenty calendar days after issuance, after which the bill is considered delinquent. A notice of disconnection will be issued.
(Ord. 2017-10. Passed 2-6-17.)
939.305 (RESERVED FOR FUTURE LEGISLATION)
939.306 OWNER AND TENANT RESPONSIBILITIES AND RIGHTS.
   If the owner of any premises elects to have his or her tenant or lessee pay the water charges as they accrue, such tenant or lessee does so as the agent of the owner and such owner shall not thereby be relieved from the payment of delinquencies that might occur. If the tenant or lessee has made proper application and is not delinquent in payment, the owner does not have the right to order water off without permission from such tenant or lessee.
(Ord. 2017-10. Passed 2-6-17.)
939.307 DELINQUENCY AND PENALTIES.
   (a)   If any bill is not paid in full by the date specified in the disconnection notice, the water supply shall be shut off, and a reinstatement fee as stipulated by the current City fee ordinance, shall be made prior to turning the service back on, provided all other delinquencies have been paid in full. Service will not be turned on again unless the owner or account holder is present so that leaks, property damage or other unforeseen events can be avoided when service is restored. If the customer cannot be present, a signed waiver accepting any responsibility for leaks or property damage must be signed prior to reconnection of service.
   (b)   In the event an account holder submits a check to the City as payment for utility service and such check is dishonored by the bank upon which it was drawn, the City shall add any bank charges it incurs by reason of such dishonorment as additional charges. In all cases bank fees will be due and payable prior to reconnection of service. The City may refuse a check form of payment on any accounts with a history of NSF.
(Ord. 2017-10. Passed 2-6-17.)
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