Section
General Provisions
120.001 Purpose
120.002 Definitions of terms
120.003 Franchise required
120.004 Action of parties
120.005 Equal protection
120.006 Notices
120.007 Waiver or exemption
Grant of Franchise
120.020 Purpose
120.021 Length of franchise
120.022 Significance of franchise
120.023 Rights reserved to the grantor
120.024 Application for franchise
120.025 Acceptance and effective date of franchise
Standards of Service
120.040 Geographical coverage
120.041 Conditions of street occupancy
120.042 Restoration of public ways
120.043 Relocation at request of the franchising authority
120.044 Safety requirements
120.045 Underground and overground installation requirements
120.046 Extension of service
120.047 Service to public buildings
120.048 Customer service standards; FCC model
120.049 Local office
120.050 Deposits
120.051 Subscriber antennas
120.052 Disconnection
120.053 Reconnections
120.054 Downgrades
120.055 Termination of service
120.056 Notification to grantor of service interruptions
120.057 Subscriber credit for service interruptions
120.058 Service repair standards
120.059 Refunds to subscribers
120.060 Channel card
120.061 Customer handbook
120.062 Subscriber privacy
120.063 Discriminatory or preferential practices
120.064 Identification of employees
120.065 Subscriber payments
System Design and Equipment Requirements
120.080 All channels emergency alert system
120.081 Switching device
120.082 Parental control devices
120.083 Public, educational and governmental channels
120.084 Access equipment and facilities fee
120.085 Leased access channels
120.086 Interference
120.087 Additional services
120.088 Technical standards
120.089 Filing of maps
Regulations by the Franchising Authority
120.100 Franchise fee
120.101 Rates and charges
120.102 Franchise renewal
120.103 Conditions of sale
120.104 Transfer of franchise
120.105 Right of inspection of construction
120.106 New developments
Compliance and Monitoring
120.120 Testing for compliance
120.121 Books and records
120.122 Communication with regulatory agencies
120.123 Complaint records
120.124 City role in complaints
120.125 Performance testing
120.126 Review sessions
120.127 Regulatory responsibility
120.128 Annual report
Insurance and Indemnification
120.140 Indemnification
120.141 Insurance coverage and notifications
120.142 Insurance for contractors and subcontractors
120.143 Foreclosure
120.144 Receivership
120.145 Continuity of service
120.146 Franchise processing costs
120.147 Taxes
Enforcement and Violations
120.160 Notice of violation
120.161 Grantee’s right to cure or respond
120.162 Public hearing
120.163 Enforcement
120.164 Prompt compliance
120.165 Impossibility of performance
120.166 Termination of franchise
120.167 Security fund
120.168 Faithful performance bond
Franchise Fees; Public Service
120.180 Franchise fees for cable and/or video services
120.181 Franchise fees affirmed
120.182 Public, educational and governmental channel capacity and transmission
120.999 Penalty