§ 113.41 RESOLUTION OF COMPLAINTS/INQUIRIES.
   A cable operator is required to develop a comprehensive complaint/inquiry resolution policy that is consistent with the rules and regulations outlined in this chapter. The town may establish a neutral third-party appeal process to handle complaints/inquiries that are not satisfactorily resolved at the cable operator level.
(Prior Code, § 13.20.290) (Ord. 96-13.20, passed - -1996)