(A) A subscriber may at any time request that a particular service tier, pay channel, premium channel, informational service or the entire cable service be disconnected.
(B) In addition, where different levels of service are offered by a cable operator, a subscriber may request a downgrade from a particular level of service to a less comprehensive or less expensive level of service. Disconnections or downgrades shall be effective according to reasonable policies disclosed in advance to the subscriber.
(Prior Code, § 13.20.270) (Ord. 96-13.20, passed - -1996)