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(a) Each driver of a taxicab must accept any passenger and convey any passenger where directed upon dispatch or request, unless:
(1) the taxicab is out of service;
(2) the driver is expressly committed to another passenger, or
(3) the driver is prohibited by this Chapter or another law or regulation from accepting the passenger.
(b) A driver must not refuse to transport a passenger because of the passenger’s disability, race, color, marital status, religious creed, age, sex, national origin, sexual orientation, gender identity, or geographic location, as defined in Chapter 27.
(c) A driver may refuse to transport a passenger if the driver reasonably believes the driver’s life or safety is in danger.
(d) Any driver who refuses to transport a passenger must:
(1) immediately report the incident and circumstances to the dispatcher, and
(2) submit a written report to the Department on a form approved by the Director not later than 2 business days after the incident. (2004 L.M.C., ch. 27, § 1; 2007 L.M.C., ch. 18, § 1; 2015 L.M.C., ch. 39, § 1; 2019 L.M.C., ch. 26, §1.)
Editor’s note—Section 53-312 (formerly 53-313) is cited in Doe v. Montgomery County Board of Elections, 406 Md. 697, 962 A.2d 342 (2008) and Doe v. Montgomery County Board of Elections, 406 Md. 110, 956 A.2d 199 (2008).
2019 L.M.C., ch. 26, § 2, states: This Act is known as the “Montgomery County CROWN (Creating a Respectful and Open World for Natural Hair) Act.”
(a) A driver must give each passenger a paper or electronic receipt showing the name of the fleet or association, the taxicab number, the time and place of origin and destination of each trip, and the amount of the fare, on a form authorized by the Department, unless the passenger declines to receive the receipt.
(b) A driver must accept major credit cards (including, at a minimum, Visa, MasterCard, and American Express) as a form of payment for a fare.
(c) A driver must allow a passenger to choose to pay the fare using any available payment system, including a system provided by a fleet.
(d) Any system or service used to process credit card transactions must:
(1) comply with all applicable tax laws;
(2) be approved by the Director;
(3) comply with PCI DSS standards;
(4) be registered to the appropriate licensee or driver with the Department; and
(5) retain records of all transactions for at least six months.
(e) A licensee or driver must allow the Director to inspect records of all credit card transactions processed using a system registered to the licensee or driver upon the Director’s request. (2004 L.M.C., ch. 27, § 1; 2015 L.M.C., ch. 39, §1; 2016 L.M.C., ch. 5, §1.)
(a) Each driver, or the fleet or association on behalf of an affiliated individual licensee, must keep a record, for a period of 6 months, of all in-service trips in a form approved by the Department. Each in-service trip must be entered on the trip record at the point of pickup.
(b) The driver, or the fleet or association on behalf of an affiliated individual licensee, must submit trip records to the Department whenever the Director requires.
(c) Each trip record must include the date, the driver’s starting and ending time, and the taxicab’s starting and ending mileage for the driver’s work day.
(d) Each rest break the driver takes must be entered on the trip record. (2004 L.M.C., ch. 27, § 1; 2015 L.M.C., ch. 39, § 1.)
When a taxicab is not operating, the driver must display a notice visible to the public that the taxicab is out of service. This notice must take a form approved by the Director. (2004 L.M.C., ch. 27, § 1; 2015 L.M.C., ch. 39, § 1.)
(a) A driver must not park in a taxicab stand unless:
(1) the taxicab is in service,
(2) the driver is in or within 50 feet of the taxicab, and is awake, and
(3) the driver is clearly visible from the taxicab and the area adjacent to it.
(b) A person must not park any vehicle other than a taxicab at a taxicab stand. (2004 L.M.C., ch. 27, § 1; 2015 L.M.C., ch. 39, § 1.)
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