Payment extensions will be allowed twice per calendar year (January 1 through December 31).
A. The individual who is responsible for the account must make the payment extension request no later than the 25th day of each month in order to avoid service interruption.
B. The individual will be granted an additional thirty (30) days to pay the account balance in full.
C. The individual will still incur the 10% late fee.
D. Failure to pay the unpaid balance after the extension and any new or current charges will cause service disconnection. In order to restore service, the entire balance due must be paid in full and a fifty-dollar ($50.00) penalty will be added to the bill.
(Ord. 582 (part), 2020; Ord. 553, 2017)