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A charge will be made for each water connection as follows:
From the city main to the city meter for any size tap, the cost of material and labor required for installation will be charged.
These charges will be reviewed and updated on a quarterly basis, in order to reimburse the city for the cost of providing such connection. (Ord. 316, 1982: Ord. 255, 1976: prior code § 4-3-16)
Landlords may establish temporary metered service at a property for a period no longer than five (5) calendar days in order to clean-up tenant vacated rental property.
A. A ten (10) dollar deposit, per property, will be required.
B. The landlord will be charged eighty-nine cents ($0.89) per every 100 gallons.
C. The amount of water used will be deducted from the deposit. Any usage above the deposit will be due immediately after the five calendar days. The meter reading will be recorded prior to turning temporary service on and will be recorded at time of disconnection.
(Ord. 553, 2017)
In the event any of the water meters fail to operate because they have become clogged by sand or for any other reason fail to function, so as to record the amount of water used, the water superintendent shall estimate the amount of water consumed based on former meter readings, condition of the premises and other pertinent data. If any person feels aggrieved by a bill based on such estimate, he may appeal the decision to the city commission. The city commission may, if it considers the position of the water user equitable and just, remit all or a part of such water bill except that it shall not remit the base minimum amount of such bill. (Prior code § 4-3-18)
Any customer who believes that their water meter is not registering accurately may apply to have the water meter replaced or tested by an independent testing facility. This request must be made in writing to the utility billing office.
1. A meter shall only be replaced one time.
2. Should the customer not agree to a meter replacement or is not satisfied with the readings obtained from the new meter, testing by an independent testing facility will be conducted. If the meter registers more than five (5) percent high, the city will adjust the associated monthly water bill. If the meter is found to be accurate within five (5) percent, or if the meter reading is low, the following charges shall be added to such customer’s subsequent utility bill:
a. A fifty-dollar ($50.00) meter testing service.
b. The actual cost to perform meter testing.
(Ord. 553, 2017)
If it is necessary to turn the water on or off other than between the hours of 8:00 a.m. and 5:00 p.m., there shall be a charge of $50 made each time the water is turned on or off. These charges will be added to the customers monthly bill. If water supply to a property is turned off due to an emergency, the charge of $50 may be waived at the discretion of the City Manager or authorized designee.
(Ord. 553, 2017: Ord. 261, 1977; Ord. 501, 2011: prior code § 4-3-20)
In the event that a customer identifies a water leak on their property that results in an increased water bill, the following measures will be taken:
A. Customer must notify the utility billing office within the current billing cycle.
B. Customer must provide documentation that shows proof that the leak has been repaired.
C. The customer’s water and sewer charges will be averaged over the previous six months prior to identification of the leak by the customer. The average bill will be the amount that is due. The utility billing office will make the necessary adjustments to the account to reflect the new total amount due.
(Ord. 553, 2017)
All water rents shall be charged against the property served and against the owner thereof, and if for any reason any sums owing therefor become delinquent, after due notice to property owner or his agent of intent to discontinue service and an opportunity by property owner to contest the cutoff, the water shall be cut off and in no case shall it be turned on to the same property until such delinquencies shall have been paid in full. Change of ownership or occupation shall not affect the application of this section. (Amended during 1992 codification: prior code § 4-3-19)
A. If payment is not received by the 26th day of each month for the total past due amount, service will be subject to disconnection.
B. If payment is not received by the 26th day of each month for the total past due amount, a fifty-dollar ($50.00) penalty will be added to the bill.
1. Payment must be received during normal business hours.
2. Should the 26th day of the month fall on a holiday or a weekend, payment is due immediately on the next regular business day by close of business.
(Ord. 553, 2017: amended during 1992 codification: prior code § 4-3-19)
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