(A) Except as provided in division (E) of this section, when a consumer shall have failed to pay their account (as specified in division (C) of this section) by the due date set forth on their bill, a delinquent service fee shall be imposed upon the consumer and the amount of such fee shall be added to the balance due.
(B) The amount of the delinquent service fee provided for in this section shall be the sum of $10.
(C) A consumer shall have failed to pay his account when the full amount charged to the consumer for service supplied as stated on their bill has not been paid over to and received by HRW by 5:00 p.m. on the due date set forth on the bill.
(D) The bill, which shall be mailed to a consumer setting forth the charges due for services supplied, shall state the due date, the amount of the bill if paid by the due date, the amount of the bill if paid after the due date, and shall further state that if payment is not made by the due date that the delinquent service fee will be charged.
(E) When a consumer has paid all bills rendered to him by the due date set forth on each bill for 12 consecutive billing periods, should that consumer then make a payment after a due date, the delinquent service fee shall be waived for that period.
(Ord. passed 6-30-2015; Ord. passed 7-16-2018; Ord. passed 6-15-2020; Ord. passed 11-16-2020)