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§ 51.27 TAMPERING WITH METERS AND STOPCOCKS.
   No person, except an employee of HRW, shall turn the stopcock installed in each meter box nor shall any person construct or have constructed any bypass around any meter except as may be installed and sealed by HRW. The fact that water is cut on to any premises by a person without the prior knowledge of either HRW or the consumer shall not relieve the consumer of liability for such unauthorized use of water. A minimum fee of $100 shall be imposed upon the consumer where such tampering or unauthorized use of water has occurred.
(Ord. passed 6-30-2015; Ord. passed 7-16-2018; Ord. passed 6-15-2020; Ord. passed 11-16-2020) Penalty, see § 10.99
§ 51.28 NO GUARANTEE OF QUALITY, QUANTITY, OR PRESSURE OF WATER SUPPLY.
   Neither the district nor HRW guarantees the quality, quantity, or pressure of its water supply. It is hereby made a portion of the terms on which HRW and the district furnish water to consumers that HRW and the district shall in no case be liable to any consumer for any defect on quality or any deficiency in quantity or pressure; that HRW and the district shall not be liable to any consumer for damages resulting from turning on or the complete or partial cutting off of water; and no deduction shall be made from any water bill by reason of any such defect or deficiency. No HRW employee shall take responsibility for telling a property owner or occupant how best to care for his boiler, heater, or other equipment which is affected by the discontinuance, either temporary or permanent, of his water supply. The owner or occupant shall be entirely responsible for his equipment and shall hold HRW and the district in no way responsible for damage thereof.
(Ord. passed 6-30-2015; Ord. passed 7-16-2018; Ord. passed 6-15-2020; Ord. passed 11-16-2020)
§ 51.29 PROTECTION OF WATER SUPPLY.
   No person shall contaminate any portion of HRW or of the districts' water supply whether the same is in a reservoir, or tank, or pipe.
(Ord. passed 6-30-2015; Ord. passed 7-16-2018; Ord. passed 6-15-2020; Ord. passed 11-16-2020) Penalty, see § 10.99
§ 51.30 PROCEDURES.
   (A)   Service will be supplied only to those who apply.
   (B)   Users will make application for service, in person or online, at HRW, and at the same time make the deposit guarantee required below. A $15 account set-up fee and/or transfer fee of the same amount is due upon initial account set up or subsequent transfer of a consumer's water service to another address.
   (C)   The amount of deposit shall be determined by entering all responsible consumer information into an online utility database. If the consumer or consumers have a history of outstanding debt to other utilities, a copy of the amount of debt and the utility to which it is owed shall be provided to the consumer at the time of application. A credit score is determined by this procedure.
   (D)   Property owners, if approved by the procedure described in division (C) above shall not be required to make a deposit. If the property owner is not approved by the above described procedure, they will be charged a minimum deposit of $50. This deposit will be refunded after one year of no penalties such as delinquent or reconnection fees. All other consumers, if approved by the procedure described above, shall make a minimum cash deposit of $50 per service requested. All other consumers with a delinquent credit history will be charged a minimum deposit of $100 per service requested. Deposits shall not accrue interest. All consumers who qualify as commercial users under the current rate structure shall be exempt from this deposit requirement.
   (E)   All property owners with no established accounts, must provide HRW with a deed or purchase agreement for the property where water and/or sewer service will be provided. All other users must provide HRW with a copy of a rental or lease agreement for the property where water and/or sewer service will be provided. All consumers identified as financially responsible parties on the rental or lease agreement shall be listed as responsible parties on the account as setup by HRW.
   (F)   HRW may reject any application for service not available under a standard rate or which involves excessive service cost, or which may affect the supply of service to other customers or for other good and sufficient reasons.
   (G)   HRW may reject any application for service when the applicant is delinquent in payment of any bills incurred for service or connection fees previously supplied at any location, provided that when the owner of the premises has been served water and has not paid for the same, HRW shall not be required to render service to anyone at said location where the water was used until said water bill has been paid.
   (H)   The person or persons whose name the account is under shall be responsible for payment of all bills incurred in connection with the service furnished.
   (I)   A separate deposit is required for each meter and/or service connection requested.
   (J)   The deposit receipt is not negotiable and can be redeemed only at HRW.
   (K)   The deposit required by this chapter or part remaining thereof will be refunded upon payment of final bill and final accounting except in instances described in division (D) above in which it may be refunded earlier.
   (L)   Final bills are prorated based upon the number of days service is provided.
(Ord. passed 6-30-2015; Ord. passed 7-16-2018; Ord. passed 6-15-2020; Ord. passed 11-16-2020)
§ 51.31 INITIAL OR MINIMUM CHARGE.
   (A)   The initial or minimum charge, as provided in the rate schedule, shall be made for each service installed, regardless of location.
   (B)   In resort or seasonal areas where service is furnished to a consumer during certain months only, the minimum charge per service for the period of non-use shall be the regular minimum as set out in the published rates of HRW.
   (C)   Water furnished for a given lot shall be used on that lot only. Each consumer's service must be separately metered at a single delivery and metering point. Each commercial unit and each storeroom or stall used for business purposes shall have a separate meter. All commercial use including storerooms and stalls for business purposes shall be metered separately from any residential use and vice versa, whether now in service or to be installed in the future.
   (D)   Consumers shall be responsible for paying the minimum monthly water bill whether or not water is actually used during a month.
(Ord. passed 6-30-2015; Ord. passed 7-16-2018; Ord. passed 6-15-2020; Ord. passed 11-16-2020)
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