(A) That the City of Albuquerque adopts the following one-year objectives for FY/12, grouped under the eight five-year goals of the City.
HUMAN AND FAMILY DEVELOPMENT GOAL: All residents have the opportunity to participate in the community and economy, and are well sheltered, safe, healthy, and educated.
OBJECTIVE 1. Utilizing preliminary data collected in the 2010 Residential Senior Survey and the 2009 Aging Well Albuquerque Report; develop a plan to begin preparing for the increase of Albuquerque’s senior population. Collaborate with Municipal Development, Cultural Services, Transit, Planning, Family & Community Services, Parks & Recreation, Economic Development, APD, AFD, and other outside organizations to develop a city-wide action plan. Submit plan to the Mayor and City Council by the end of FY/12 (DSA/Senior Well Being).
OBJECTIVE 2. Collaborate with COA/ISD to begin developing and implementing on-line senior center registrations as Phase II of the Point-of-Sale project begun in FY/11. Submit status report to the Mayor and City Council by end of FY/12 (DSA/Senior Well Being).
OBJECTIVE 3. Collaborate with the Department of Municipal Development to select an architectural company, approve final drawings and select a construction company to begin work on capital improvement projects at Bear Canyon Senior Center. Ensure project is on schedule and within budget. Continue to monitor work on the renovation of Highland Senior Center to ensure project is on time and within budget. Submit status report to the Mayor and City Council by end of FY/12 (DSA/Senior Well Being).
OBJECTIVE 4. Collaborate with the Department of Municipal Development to select a contractor and participate in architectural planning and construction meetings with the project manager to monitor work of Phase II of North Domingo Baca Multigenerational Center. Ensure project is on schedule, within budget, and minimizes disruption of services to participants; estimated completion date, summer 2012. Submit status report to the Mayor and City Council by end of FY/12 (DSA/Senior Well Being).
OBJECTIVE 5. Conduct a feasibility study for the consolidation of meal sites operated by the Department of Senior Affairs to minimize departmental spending and raise efficiency in the delivery of congregate meals to participants. Establish standards to define optimum operation levels and costs of the meals program; establish systems to ensure participants are registered in SAMS and that nutritional assessments are conducted on an annual basis. Submit status report to the Mayor and City Council by the end of the second quarter FY/12 (DSA/Senior Well Being).
OBJECTIVE 6. Using 2009 GO Bond funds, increase the circulation of downloadable eBooks by 20% from 6,835 in FY/10 to 8,202 in FY/12. (CSD/Library).
OBJECTIVE 7. Using existing or available funding, work with Parks & Recreation, Cultural Services and other stakeholders to produce a summer youth guide brochure outlining available City of Albuquerque youth programming. Collaborate with partners to plan and provide new programs for the youth who attend City community centers. Study cost cutting and efficiency measures for current funding and develop alternative or additional funding sources as appropriate. Report to Mayor and City Council by the end of second quarter, FY/12. (FCS/Community Recreation)
OBJECTIVE 8. Utilizing the foundation of the Family & Community Services Department (FCS) Core Values Assessment and Recommendations, create and implement a pilot program of new Employee Work Plans (EWP) and Performance Evaluation Guides (PEG) for FCS that is valued, fair, holds supervisors and employees accountable and encourages and rewards exceptional performance. Train FCS supervisors and employees in the new system and use the new EWP/PEG evaluations for no less than one year. Partner with HR to evaluate the program and consider its application for other City departments. Report results to the Mayor and City Council by the end of FY/12. (FCS/Plan & Coordinate)
OBJECTIVE 9. Utilizing existing or available funding, follow up and implement recommendations made by POD Inc. to construct a computerized database and other process improvements for Family & Community Services Community Development, Behavioral Health and selected other divisions. Develop and implement the project in phases as resources are available. Report progress to the Mayor and City Council by the end of FY/12. (FCS/Plan & Coordinate)
OBJECTIVE 10. Using existing resources and staff, conduct a study to determine a minimum of two suitable locations that can be used by nonprofit and community groups to provide meal services to the homeless and other needy individuals. The study shall include a survey of other homeless service providers within the neighborhoods, the days and hours of existing meal services, the feasibility of using their facilities to provide meals on weekends/holidays and any additional costs to keep the facilities open for meals on the weekends/holidays, consultation with neighborhood residents, neighborhood associations, as well as local businesses that may be impacted by meals provided on weekends/holidays. Complete the study and submit a report to the Mayor and the City Council by the end of the second quarter of FY/12.
OBJECTIVE 11. Develop a pilot program to increase programming for youth recreation and wellness to include collaboration between Parks and Recreation, Family and Community Services and Cultural Services Departments. Submit a status report to the Mayor and City Council by the end of FY/12. (Parks and Recreation/Provide Quality Recreation)
OBJECTIVE 12. Complete the strategic plan and market the new vision of Balloon Fiesta Park to increase year round use and promote recreational and cultural opportunities. Submit a status report to the Mayor and City Council by the end of FY/12. (Parks and Recreation/Provide Quality Recreation)
PUBLIC SAFETY GOAL: The public is safe and secure, and shares responsibility for maintaining a safe environment.
OBJECTIVE 1. In an effort to combat automobile theft, expand the APD bait vehicle program by adding at least two more vehicles. A bait vehicle is a vehicle equipped with a GPS tracking system that activates when the vehicle is tampered with and/or stolen and contains equipment that alerts the dispatcher to track and disable the vehicle upon request of responding patrol units. Submit a status report to the Mayor and City Council by end of the second quarter, FY/12. (APD/Investigative Services)
OBJECTIVE 2. In order to increase the effectiveness of the Pawn Shop Unit, increase technology available to the Unit including a new database that will track pawned items, how many times the items have been pawned, and who pawned it. Submit a status report to the Mayor and City Council by end of the second quarter, FY/12. (APD/Investigative Services)
OBJECTIVE 3. In order to increase APD’s proactive approach to potential crime, evaluate predictive crime analysis programs/applications that are currently used by other law enforcement agencies. Predictive analysis is a technique that models historical data with assumptive future conditions to predict outcomes or events. Predictive analysis is a valuable tool for identifying when and where criminal activity will take place, allowing law enforcement agencies to shift resources accordingly. Submit a status report to the Mayor and City Council by end of the fourth quarter, FY/12. (APD/Officer and Department Support)
OBJECTIVE 4. Using existing resources, improve the clearance rate for the White Collar Crimes Unit by 5% by implementing procedures that result in a higher clearance rate for identity theft cases worked and a larger increase in the amount of cases that get assigned to detectives. Submit a status report to the Mayor and City Council by end of the fourth quarter, FY/12. (APD/Investigative Services)
OBJECTIVE 5. Increase alternative training methods to all APD staff by fully implementing PowerDMS and other alternative training methods in order to save money on travel and lodging costs; increase convenience for the trainee; and provide additional capacity for both students and instructors. Submit a status report to the Mayor and City Council by end of the second and fourth quarters, FY/12. (APD/Officer and Department Support)
OBJECTIVE 6. Using grant funding, increase the number of contacts of victims of domestic violence and stalking cases by victim liaisons at the Family Advocacy Center. Increasing the number of contacts comforts the victim by providing a personal touch, as well as monitoring the case thoroughly. Submit a status report to the Mayor and City Council by end of the fourth quarter, FY/12. (APD/Officer and Department Support)
OBJECTIVE 7. Using existing resources develop an active shooter education program for civilians that will increase the chances those civilians will respond in a manner that will allow APD to be more effective in an event. APD’s Training Committee will develop a course in collaboration with the Tactical Division that will provide a guide for responses to an active shooter event. Submit a status report to the Mayor and City Council by end of the second and fourth quarters, FY/12. (APD/Officer and Department Support)
OBJECTIVE 8. Using existing resources develop a second contact program for victims of burglaries by developing a standardized procedure where Crime Prevention staff contact burglary victims by phone in order to provide crime prevention information. A second-contact program will bring awareness to burglary victims about APD crime prevention services and demonstrate that the Department is responsive about following up on leads and reduce the chances that they fall victim of similar crime in the future. Submit a status report to the Mayor and City Council by end of the fourth quarter, FY/12. (APD/Officer and Department Support)
OBJECTIVE 9. Using existing or available funding, create, deploy and manage an internet-based system to enhance public and law enforcement communications to thwart criminal gang activity and related violence. Submit a status report to the Mayor and Council by end of the fourth quarter, FY/12. (APD/Officer and Department Support)
OBJECTIVE 10. Initiate and develop an annual Station Inspection Program, to include fire department facilities, grounds, apparatus, response equipment, and personal protective equipment. Submit a status report to the Mayor and City Council by the end of FY/12. (Fire/Logistics)
OBJECTIVE 11. Initiate and develop a Premises Identification Program to ensure that all commercial businesses in the City Of Albuquerque display appropriate street address numbers posted on their buildings, in accordance with International Fire Code. Submit a status report to the Mayor and City Council by the end of FY/12. (Fire/Prevention)
OBJECTIVE 12. E nter into an agreement with the Albuquerque Bernalillo Water Utility Authority to ensure that fire hydrants within the City of Albuquerque are annually inspected, flushed, and tested; that defective hydrants are repaired in a timely manner. Submit a status report to the Mayor and City Council by the end of FY/12. (Fire/Prevention)
OBJECTIVE 13. Submit a request to City Council to update the existing ordinance F/SO-04-82 to adopt the 2009 IFC (International Fire Code) by the 1st quarter of FY12. (Fire/Prevention)
OBJECTIVE 14. Design and construct a photovoltaic solar array at the Albuquerque Fire Academy (AFA), to generate sufficient electrical power to reduce net purchased power by 33%. Submit a status report to the Mayor and City Council by the end of second quarter FY/12. (Fire/Logistics)
OBJECTIVE 15. Re-negotiate the Inter-governmental Agreement between the Albuquerque Fire Department and Bernalillo County, for the provision of fire and EMS protection at former County Stations 7 and 9. Submit a status report to the Mayor and City Council by the end of second quarter FY/12. (Fire/Headquarters)
OBJECTIVE 16. Enter into a service contract, based on on-going negotiations, with the local Ambulance service to establish reliable response time criteria, improve clinical performance, and establish reasonable rates for cost recovery of durable and consumable goods. Submit a status report to the Mayor and City Council by the end of second quarter FY/12. (Fire/Emergency Response)
OBJECTIVE 17. Enter into a collaborative agreement with key stakeholders within the Metropolitan area to identify system overload issues caused by frequent and excessive calls to public inebriates, including issues related to quality care and treatment of the public inebriate. Submit Implementation to be complete by the end of second quarter FY12. (Fire/Emergency Response)
PUBLIC INFRASTRUCTURE. Existing communities are adequately and efficiently served with well planned, coordinated, and maintained infrastructure. New development is efficiently integrated into existing infrastructures and that the costs are balanced with the revenues generated.
OBJECTIVE 1. Utilizing existing or available revenue or funding and in-house resources, improve the dissemination of bus schedule and real-time bus arrival information through the use of SMS (texting), e-mail, telephone (IVR), smart phone, or other applicable applications. Submit progress reports to the Mayor and City Council by the end of second (December 2011) and fourth (June 2012) quarters, FY/12 (Transit/Customer Service).
OBJECTIVE 2. Utilizing existing or available revenue or funding and in-house resources, expand the use of Bus Stop Manager Software to provide information on each bus stop. Information such as location, type of stop, stop amenities, will be used to track stop maintenance requirements, establish a preventive maintenance schedule, and inputs to the yearly budget cycle. Submit progress reports to the Mayor and City Council by the end of second (December 2011) and fourth (June 2012) quarters, FY/12 (Transit/Maintenance).
OBJECTIVE 3. Utilizing existing or available revenue or funding and in-house resources, implement Fuel Focus, an automated and integrated system for measuring vehicle fuel and fluid consumption. Submit progress reports to the Mayor and City Council by the end of second (December 2011) and fourth (June 2012) quarters, FY/12 (Transit/Maintenance).
OBJECTIVE 4. Utilizing existing or available revenue or funding and in-house resources, improve security at ABQ Ride’s three (3) main facilities, its transit facilities, and on its vehicles through the: (a) Centralization of management of access to doors at all transit facilities, (b) Installation of security cameras at remote transit facilities and implementation of a process to store and access that video and (c) Upgrade van onboard video system. Submit progress reports to the Mayor and City Council by the end of second (December 2011) and fourth (June 2012) quarters, FY/12. (Transit/Security)
OBJECTIVE 5. Utilizing existing or available revenue or funding and in-house resources, upgrade Rapid Ride shelters having bus information audio announcing systems to a system providing both English and Spanish verbal announcements. Develop and implement a schedule to install the English and Spanish system at the remaining Rapid Ride shelter locations. Submit progress reports to the Mayor and City Council by the end of second (December 2011) and fourth (June 2012) quarters, FY/12 (Transit/Planning, Marketing).
OBJECTIVE 6. Utilizing existing or available revenue or funding and in-house resources, review ABQ Ride’s Para-Transit application and certification of prospective passengers. Based on the review, updated procedures, checklists, staff training material and program will be developed for implementation by July 2012. Submit progress reports to the Mayor and City Council by the end of second (December 2011) and fourth (June 2012) quarters, FY/12 . (Transit/Sun Van)
OBJECTIVE 7. Begin design for Terminal Package II, which includes design for rehabilitation aging HVAC infrastructure, enlarge and modernize landside restrooms, and curbside improvements. Submit status report to the Mayor and City Council by the end of FY/12. (Aviation/Operations, Management & Professional Support)
OBJECTIVE 8. Begin new pavement rating report used to evaluate Street Maintenance Programs. Report progress to the Mayor and City Council by the end of FY/12. (DMD/Street Services)
OBJECTIVE 9. Complete construction of Lead and Coal Improvement Project. Report progress to the Mayor and City Council by the end of FY/12. (DMD/Design Recovered Storm Drainage and Transport)
OBJECTIVE 10. Complete the update of the City’s Master Plan of Drainage Projects. Report progress by the end of the third quarter of FY/12. (DMD/Design Recovered Storm Drainage and Transport)
OBJECTIVE 11. Complete inventory and implementation plan to comply with federally required regulatory traffic sign upgrade program. Report progress to the Mayor and City Council by the end of FY/12. (DMD/Street Services)
OBJECTIVE 12. Utilizing existing resources, review Transit’s passenger fare structure and sales with other southwest cities. The study is to include product sale numbers, corresponding fare revenue, and the impact of reduced and complimentary fares. This study will also identify potential uses of any additional fare box revenue that may be generated if the prices of Transit’s fare products are increased. Submit findings in a report to the Mayor and City Council by the end of second quarter, FY/12. (Transit/Strategic Support)
SUSTAINABLE COMMUNITY DEVELOPMENT. Guide growth to protect the environment and the community's economic vitality and create a variety of livable, sustainable communities throughout Albuquerque.
OBJECTIVE 1. Using existing resources, evaluate the use of mobile devices by Planning Department field inspectors. Small pad and tablet size devices will be tested to input and retrieve information to and from the KIVA permit tracking system and the ePlan electronic review system. $20,000-$30,000 of existing KIVA and ePlan CIP funds will be used to purchase hardware and software. The evaluation will be conducted with existing staff . A report will be submitted to the Mayor and City Council by the end of FY/12. (Planning/One Stop)
OBJECTIVE 2. Complete landscaping of the median on west I-40 between Coors & Unser by end of the fourth quarter of FY12. Report progress by the end of the third quarter of FY/12. (DMD/Design Recovered CIP)
OBJECTIVE 3. Complete construction of the John Marshall Replacement Kitchen by the end of the second quarter FY12. Report progress by the end of the third quarter of FY/12. (DMD/Design Recovered CIP)
OBJECTIVE 4. Complete design of Albuquerque Fire Department - Station 2 and Station 7 by end of the third quarter FY12. Report progress by the end of the third quarter of FY/12. (DMD/Design Recovered CIP)
ENVIRONMENTAL PROTECTION and ENHANCEMENT. Protect and enhance Albuquerque's natural environments - its mountains, river, bosque, volcanoes, arroyos, air, and water.
OBJECTIVE 1. Because EHD foresees Albuquerque-Bernalillo County ozone levels will exceed future revised U.S. Environmental Protection Agency (EPA) standards, following the EPA revising the ozone standard in 2011, EHD will develop an attainment plan to comply with the revised regulation. The attainment plan will document steps necessary to meet the ozone standard. This plan may include a timeline for attainment, identifying regional collaboration agencies and their involvement in the process, and the specific steps that will be taken to reach compliance. The Department will provide this plan to the Mayor and City Council by the end of 2nd Quarter, FY/12. (EHD/Air Quality Operating Grant)
OBJECTIVE 2. Expand automated Residential Curbside Recycling Program. Submit a status report to the Mayor and City Council by the end of FY/12. (Solid Waste/Collections)
OBJECTIVE 3. Identify acreage suitable for final closure at the Cerro Colorado Landfill. Design and implement construction. Submit a status report to the Mayor and City Council by the end of FY/12. (Solid Waste/Disposal)
OBJECTIVE 4. Review the green waste and glass processing operations at Cerro Colorado Landfill for efficiencies and cost effectiveness. Evaluate the potential of a public private partnership for processing. Submit a recommendation to the Mayor and City Council by end of second quarter, FY/12. (Solid Waste/Disposal)
OBJECTIVE 5. Working within current funding levels, provide additional entertainment opportunities for guests at the BioPark and raise Zoo Music and Summer Nights by 22%. The progress and outcome will be reported in Performance Plan. (Cultural Services, BioPark)
OBJECTIVE 6. Implement $2 Million in Energy Conservation funded projects. Report progress to the Mayor and City Council by the end of FY/12. (DMD/City Buildings)
ECONOMIC VITALITY. Achieve a vital, diverse, and sustainable economy in which businesses and residents have opportunities for success.
OBJECTIVE 1. Using existing resources combine the services of the former Music Office with the Film Office by the end of the first quarter FY12. Complete a report on the consolidation to the Mayor and City Council by the end of the second quarter, FY/12 (Economic Development).
OBJECTIVE 2. Increase utilization of the www.thriveABQ.com business website through combined marketing efforts from community partners. Utilization tracking is to include public usage, business profiles completed and overall website metrics. Complete a status report to the Mayor and City Council by the end of third quarter FY/12. (Economic Development)
OBJECTIVE 3. Implement provisions of the Small Business Regulatory Relief Act. This shall be completed the end of second quarter FY/12. Complete a status report to the Mayor and City Council by the end of third quarter FY/12. (Economic Development)
OBJECTIVE 4. Develop a plan to increase the functionality of Civic Plaza Parking Structure. Submit a status report to the Mayor and City Council by the end of FY/12. (DMD/Parking Services)
COMMUNITY and CULTURAL ENGAGEMENT. Residents participate in the life and decisions of the community to promote and enhance our pride, cultural values, and resources and ensure that Albuquerque's community institutions are effective and responsive.
OBJECTIVE 1. In FY/12, The Albuquerque Museum, with the support of the Albuquerque Museum Foundation, will be instituting a “Night at the Museum,” wherein the museum will be open one evening each month for public programming. An evaluation will be done at the end of the year to determine the possible long-term effectiveness and sustainability of the program. A final report will be made to Council at the end of first quarter FY/13. (CSD/Museum)
OBJECTIVE 2. In FY/12, the KiMo Theatre will implement a minimum of fifty (50) “Cinema at the KiMo” events and four (4) “Live at the KiMo” musical events. The outcome and attendance will be reported in Performance Plan by the end of FY/12. (CSD/Community Events)
GOVERNMENTAL EXCELLENCE and EFFECTIVENESS. Government is ethical, transparent, and responsive to its citizens. Every element of government contributes effectively to meeting public needs.
OBJECTIVE 1. Implement Oracle’s Hyperion Public Sector Planning & Budgeting (PSPB) application. The new application will interface with the City’s PeopleSoft ERP financial system to permit budget preparation and budget vs. results reporting. The expected project completion date is October, 2011. Submit a report to the Mayor and City Council at the end of the second quarter, FY/12. (DFAS/ERP)
OBJECTIVE 2. As a result of the City’s recent review of ERP, remediate the Payroll and Time & Labor functionality. The estimated completion date is April, 2012. Submit a report to the Mayor and City Council at the end of the fourth quarter, FY/12. (DFAS/ERP)
OBJECTIVE 3. Using existing staff and available resources, conduct a follow-up study to determine the advisability of contracting the internal audit function to an outside vendor. Increase the number of cities to be surveyed to a minimum of twenty. A minimum of 40% of the cities surveyed should use an external auditor as a co-source or out-source for the city’s internal audit function. Cities should be of similar population size and/or annual operating budget as the City of Albuquerque. The follow-up survey should include, at a minimum, per city: the number of audits specified in the annual audit plan and the number completed; the average length of time it takes to complete an audit from the date it is started to the date of publication of the audit report; the average number of audits auditors are working on at a given point in time; and the average cost of the audit. The office of Internal Audit shall have minimal involvement with the study. Report study results and recommendations to the Mayor and City Council by the end of second quarter, FY/12. (DFAS/OMB)
(B) That the Mayor shall submit a report by Goal to the City Council at least semi-annually summarizing the progress made toward implementation of all the one-year objectives and that any report called for in this resolution shall be in the form of an Executive Communication from the Mayor to the City Council, unless otherwise specifically noted.
(R-2011-041, passed 5-26-11)