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§ 4-7-6 ONE-YEAR OBJECTIVES FOR FISCAL YEAR 2011
   (A)   That the City of Albuquerque adopts the following one-year objectives for FY/11, grouped under the eight five-year goals of the City.
   HUMAN AND FAMILY DEVELOPMENT GOAL: People of all ages have the opportunity to participate in the community and economy and are well sheltered, safe, healthy, and educated.
      OBJECTIVE 1. In collaboration with the Department of Municipal Development, approve the final drawings, select a contractor, and begin work on capital improvement projects at the Barelas and Highland Senior Centers by the end of the first quarter, FY/11. Monitor construction to minimize the disruption of services to seniors, and ensure the projects are complete and within budget by the end of FY/11. Submit a status report to the Mayor and City Council by the end of FY/11. (DSA/Senior Well Being.)
      OBJECTIVE 2. Complete the development of recreational, educational, fitness, and volunteer programs for the North Domingo Baca Multigenerational Center by end of the third quarter FY/11 in anticipation of the center opening in the first quarter of FY/12. As funding permits, begin staffing the center during the fourth quarter, FY/11. In collaboration with the Department of Municipal Development, participate in architectural planning and construction meetings to ensure the project is on schedule and within budget. Submit a status report to the Mayor and City Council by the end of FY/11. (DSA/Senior Well Being)
      OBJECTIVE 3. Using current resources and HUD funding, evaluate the Family & Community Services Department / Community Development Division process and opportunities for an electronic data system, including a quarterly reporting system for agencies that contract with the division and a data system to capture contract and performance data. Benefits include improvements to reporting practices to the City and to HUD, timely and accurate data collection, reduction of paper usage and increased staff productivity. Provide a report detailing the cost and features of the system to the Mayor and City Council by the end of FY11 (FCS/Plan & Coordinate).
      OBJECTIVE 4. Using current resources, define a HUD Action Plan Implementation Process to carry out the activities defined in the Community Development Division's HUD annual Action Plan. Provide a report to the Mayor and City Council by the end of FY11 (FCS/Plan & Coordinate).
      OBJECTIVE 5. Using current resources and HUD funding, create a Community Resource Information Board at the Downtown (Main) Library to include a map showing homeless providers, with symbols of services available (shelter, jobs, meals, etc.) and brochures in English and Spanish. The brochures and booklets will be made available to branch libraries, Health & Social Service Centers, and other agencies. Provide a report to the Mayor and City Council by the end of FY11 (FCS/ Supportive Services to the Homeless).
      OBJECTIVE 6. Using existing staff resources, define the purposes of the City of Albuquerque's Community Centers, and develop policies to govern the placement of future Community Centers within the scope of the defined purpose, including community and legislative input. Study Community Center cost cutting measures, including the possibility of fees, and recommend policies. Submit policies to City Council for approval, policies to be submitted by the end of FY11 (FCS/Plan & Coordinate).
      OBJECTIVE 7. Using existing staff resources, study and determine the needs of the East Side Health & Social Services Center clients and service providers, and create a comprehensive needs-based strategic plan outlining needed improvements. Consider utilizing available funding to renovate or expand the Center in order to improve the quality and efficiency of service delivery. Submit the strategic plan, proposed funding sources, and phased plan for renovation to the Mayor and Council by the end of FY11. (FCS/Plan & Coordinate)
      OBJECTIVE 8. Study the current mix and utilization of funding for affordable housing development for renters and homebuyers provided by the City of Albuquerque, whether direct service provision or contracted service provision, in order to ensure effective service delivery and efficient utilization of existing funding, and to ensure that the City, vendors, and contractors are providing meaningful, effective, and cost-efficient delivery of housing services. Provide a report to the Mayor and Council by the end of FY11. (FCS/Plan & Coordinate)
      OBJECTIVE 9. Study the current mix and utilization of funding for homeless services, including emergency shelter, transitional housing and other homeless services provided by the City of Albuquerque, whether direct service provision or contracted service provision, in order to ensure effective service delivery and efficient utilization of existing funding, and to ensure that the City, vendors, and contractors are providing meaningful, effective, and cost-efficient delivery of housing services. Provide a report to the Mayor and Council by the end of FY11. (FCS/Plan & Coordinate)
      OBJECTIVE 10. Utilizing existing staff and available resources, and partnering with outside agencies as appropriate, conduct a community needs assessment to determine which social services currently provided or contracted by the City are most essential, and which are appropriately provided by municipal government. For each prioritized service, determine the desired outcome of each program designed to address the essential need, and recommend indicators to evaluate the impact of each program upon the desired outcome. Report findings to the Mayor and Council by the end of the Second Quarter FY/11. (FCS/Plan & Coordinate)
      OBJECTIVE 11. Study the current mix of service and utilization of funding for Bernalillo County Seniors. Make recommendations to improve and ensure effective service delivery and efficient utilization of existing funding, coordinate with non-participating entities, and to ensure that the City, vendors, and contractors are providing meaningful, effective, and cost-effective delivery of senior services. Provide a report to the Mayor and Council by the end of FY11 (FCS/Support Services to the Elderly)
      OBJECTIVE 12. With existing funds, establish a sustainable partnership by the end of FY/11 with local, state and regional organizations to support the Mondo Indoor Track and promote the benefits of track and field. Begin reporting pertinent performance measures in the FY/12 Performance Plan. Submit a report to the Mayor and City Council by the end of FY/11. (Parks and Recreation/Provide Quality Recreation)
      OBJECTIVE 13. Conduct a feasibility study for the consolidation of meal sites operated by the Department of Senior Affairs to minimize departmental spending and raise efficiency in the delivery of congregate meals to participants. Establish standards to define optimum operation levels and costs of the meals program; establish systems to ensure participants are registered in SAMS and that nutritional assessments are conducted on an annual basis. Submit status report to the Mayor and City Council by the end of FY/11. (DSA/Senior Well Being)
      OBJECTIVE 14. Examine the Department of Senior Affairs Transportation program to assess its effectiveness and level of customer satisfaction. Explore possibilities in automating program monitoring and tracking systems and implementing a reservation process responsive to prospective participant needs and allowing for confirmation more than 24 hours in advance. Submit status report to the Mayor and City Council by the end of FY/11 (DSA/Senior Well Being).
      OBJECTIVE 15. Develop an internal Department of Senior Affairs employee training program that utilizes City/departmental resources on-site for annual SAMS instruction and additional software programs such as: spreadsheets, and graphics; workshops in conflict resolution, team building, customer relations, resume writing, interviewing techniques, self-improvement (physical fitness) and departmental cross-training opportunities. Develop a tracking process that monitors employee participation. Submit status report to the Mayor and City Council by end of the second quarter, FY/11 (DSA/Senior Well Being).
      OBJECTIVE 16. Revise current Food Sanitation Ordinance to adopt by reference the FDA 2009 Food Code, provide a grading system based on a percentage score, increase fees to cover costs reasonably incurred in administering and enforcing the Food Sanitation Ordinance, and submit to City Council for consideration. Upon adoption, implement the new Food Sanitation Ordinance using existing resources, train health inspection staff and food establishment owner/operators, and hire additional health inspectors, as revenues permit. Submit a progress report to the Mayor and City Council by the end of FY11. (EHD/Consumer Health)
   PUBLIC SAFETY GOAL: Citizens are safe, feel safe and secure, and have trust and shared responsibility for maintaining a safe environment.
      OBJECTIVE 1. Evaluate various approaches to managing and operating animal licensing. Compare Albuquerque fees and methods to other municipalities. Submit a report with recommendations to the Mayor and City Council by the end of 2nd quarter, FY11. (AWD/Animal Welfare)
      OBJECTIVE 2. Develop and implement a Department-wide Safety Training Program. Provide a status report to the Mayor and City Council by the end of FY/11. (AWD/Animal Welfare)
      OBJECTIVE 3. Utilizing existing and available funding complete the design and construction documents for the reconstruction of Fire Station 2, by the end of 2nd Quarter FY11. Provide a report to the Mayor and City Council by the end of the first quarter of FY11. (AFD/AFD Headquarters)
      OBJECTIVE 4. Contingent on funding availability, complete the design and construction documents for the reconstruction of Fire Station 7, by the end of FY11. Provide a progress report to the Mayor and City Council by the end of FY11. (AFD/AFD Headquarters)
      OBJECTIVE 5. Contingent on funding availability, implement a fully functioning Advance Life Support Rescue at Station 8 by the end of the second quarter of FY11. Provide a report to the Mayor and City Council by the end of the second quarter FY11. (AFD/Fire and Emergency Response)
      OBJECTIVE 6. In partnership with the Federal Bureau of Investigations (FBI), open the New Mexico Regional Computer Forensics Laboratory in June, 2010. Submit a status report to the Mayor and City Council by the end of the first quarter of FY/11. (APD/Investigative Services)
      OBJECTIVE 7. Using existing or available funding, reduce the incidence of property and violent crimes in Albuquerque by 3% by the end of FY11, using the Mayor's plan to target property crime offenders and career burglars. Submit a status report to the Mayor and City Council by the end of the second and fourth quarters FY/11. (APD/Investigative Services)
      OBJECTIVE 8. Using existing or available funding, investigate national best practices and determine methods for increasing the deployment of police patrols in residential neighborhoods. Establish a process for tracking and reporting the presence of field patrols in neighborhoods as compared to their presence on commercial areas and corridors. Provide a report to the Mayor and City Council by the end of the second quarter of FY11. (APD)
      OBJECTIVE 9. Using existing or available grant funding, staff and equip the Crime Analysis Unit so that they can further develop the problem solving model in order to identify and analyze crime patterns and trends. Submit a report outlining the advances in the problem solving model and analysis to the Mayor and City Council by the end of the fourth quarter FY/11. (APD/Investigative Services)
      OBJECTIVE 10. Utilizing existing funding, create and implement a Maintenance of Effort (MOE) curriculum that incorporates information about the Commission on Accreditation for Law Enforcement Agencies (CALEA) in order for APD officers to increase their familiarity with the program. Training will be in place by the second quarter of FY11, submit a status report to the Mayor and City Council by the end of the fourth quarter FY/11. (APD/ Neighborhood Policing)
      OBJECTIVE 11. Utilizing existing staff resources, analyze the APD Communications 911 Call Center workflow process in order to reduce the average call handling time from call creation to call dispatch. Submit a report detailing the workflow process and improvements to the Mayor and City Council by the end of the fourth quarter FY/11. (APD/Communications and Records)
      OBJECTIVE 12. Using federal grant funding, improve APD's wireless network capabilities to include a selected wireless corridor to improve the efficiency of data transfer from APD mobile units, in order to increase the speed with which records are available to the public. Submit a status report detailing the corridor area and improvements to the Mayor and City Council by the end of FY/11. (APD/Communications and Records)
      OBJECTIVE 13. Using existing staff resources and proper evidence handling procedures, consolidate evidence, reduce needless inventory items and save costs by closing APD's leased First Street Evidence Warehouse by the end of the first quarter FY11. Submit a report detailing the inventory reduction and cost savings to the Mayor and City Council by the end of the second quarter FY/11. (APD/Investigative Services)
      OBJECTIVE 14. Using existing staff and resources, evaluate the feasibility and advisability of AFD's participation and operations under the False Alarm Ordinance. Determine whether the revenue generated would be expected to exceed the costs of participation and program management, evaluate issues including required changes to policies and procedures, the effect on call-volume, potential liability, and expected compliance. Report results of the study and recommendations to the Mayor and Council by the end of second quarter FY11. (AFD/Headquarters)
      OBJECTIVE 15. Using existing resources, prepare a report that examines the existing uses, potential improved uses, and potential sale of the Police Mini Substations in Districts 3 and District 6. Include all relevant data regarding number of visits, hours of operation, staffing, budgets, etc. Include all relevant zoning and neighborhood issues with regard to alternative uses or sale of the property. Work with City Real Property to include dollar value of each property through a market analysis. Submit the report to the Administration and Council by December 31, 2010. (APD/DFA-Real Property)
      OBJECTIVE 16. Using existing resources, conduct an analysis of the current APD fuel usage, spending, current practices and policies to determine if potential cost savings or efficiencies exist. Examine the locations of APD utilized city fueling stations and travel time from APD Area Commands, vehicle miles per gallon and vehicle maintenance, explore the possibility of using fleet fueling cards at commercial fleet fueling stations for all APD vehicles, and investigate actual fuel usage compared to reported usage. Address ongoing monitoring and oversight of fuel data by vehicle/individual in an effort to pinpoint trends, abuse, or other data that may be used to mitigate costs. Report findings and recommendations for cost savings and efficiencies to the Mayor and Council by the end of 2nd Quarter, FY11. (APD/Officer & Department Support)
   PUBLIC INFRASTRUCTURE. Ensure that all existing communities are adequately and efficiently served with well planned, coordinated, and maintained infrastructure. Ensure that new development is efficiently integrated into existing infrastructures and that the costs are balanced with the revenues generated.
      OBJECTIVE 1. Begin installation of Phase I of the federally required regulatory traffic sign upgrade program. Submit a report of the results and status of the overall program to the Mayor and City Council by the end of the 4th quarter FY/11. (DMD/Street Services)
      OBJECTIVE 2. Complete Construction of the Fortuna Road Improvements (Coors to 76th Street) by end of the fourth quarter FY11. (DMD/Design Recovered Storm Drainage and Transportation)
      OBJECTIVE 3. Review the NMDOT provided bridge inspection reports and reprioritize the 2009 Bond Program for Bridge Maintenance Program if needed. Report progress to the Mayor and City Council by the end of FY/11. (DMD/Street Services)
      OBJECTIVE 4. Utilizing Congestion Mitigation and Air-Quality (CMAQ) funding, and other additional revenue, if available, install bus information audio announcing systems at all Rapid Ride shelter locations and selected Park & Ride locations. Submit progress reports to the Mayor and City Council by the end of second and fourth quarters, FY11. (TRANSIT/ABQ Ride)
      OBJECTIVE 5. Utilizing existing or available revenue or funding, the results of the Westside Transit Improvement Study, the Uptown Transit Oriented Development Study, the CY 2009 and proposed CY 2011 Capital Implementation Program, and inputs from the Mid Region council of Governments 2035 Metropolitan Transportation Plan, develop updated short and long-range transit strategic plans. These plans will include program maintenance and management plans showing the relationship of the various budget planning and implementation phases, by plan year, to support the program. A phased approach and updated short and long-range plans will be published in July 2010 based on the study, 2009 CIP funding, proposed 2011 CIP requests, and FY11 budget information. Submit progress reports to the Mayor and City Council by the end of second and fourth quarters, FY11. (TRANSIT/ABQ Ride)
      OBJECTIVE 6. Evaluate technology solutions, direct human contact solutions and other options to provide fixed-route information about routes and bus position and arrival information to enhance transit passenger use. The Transit Department and the Department of Finance and Administration will work together to define and identify the most efficient and cost-effective solution and provide a status report to the Mayor and City Council by the end of the 2nd quarter of FY/11. (TRANSIT/ABQ Ride, DFAS/Citizen Services)
       OBJECTIVE 7. Reclassify the vacant Transit Planner position to a Principal Planner position by the end of the first quarter FY/11. Reclassification will require expertise above that of a Transit Planner including knowledge of transit "Best Practices" in such areas as sustainable communities, Transit Oriented Development (TOD), and working with local and regional authorities on transit and land use planning coordination. Begin advertising the position locally and in national transit trade media by the end of the second quarter, FY/11. Submit a status report on the reclassification and response to the advertisements to the Mayor and City Council by the end of FY/11. (TRANSIT/Strategic Support)
      OBJECTIVE 8. Using existing resources, conduct a study to determine how the salaries, benefits, and turnover and retention rates for Motorcoach operators and Sunvan chauffeurs in Albuquerque compare with similar positions in comparable cities throughout the southwest region and the country. Report findings of the study to the Mayor and City Council by the end of 2nd Quarter, FY11. (TRANSIT/ABQ Ride)
SUSTAINABLE COMMUNITY DEVELOPMENT. Guide growth to protect the environment and the community's economic vitality and create a variety of livable, sustainable communities throughout Albuquerque.
      OBJECTIVE 1. Complete interstate landscaping along I-40 from Carlisle to San Mateo. Report progress to the Mayor and City Council by the end of second quarter FY/11. (Parks and Recreation/CIP Funded Employees)
      OBJECTIVE 2. Design, bid and complete construction of Phase 3 of Ventana Ranch Community Park. Report progress to the Mayor and City Council by the end of the fourth quarter FY11. (Parks and Recreation/CIP Funded Employees)
      OBJECTIVE 3. Complete construction of the Albuquerque Police Department 6th Area Command Center. Report progress to the Mayor and City Council by the end of fourth quarter FY/11. (DMD/Design Recovered Parks and CIP)
      OBJECTIVE 4. With existing funds, develop a department-wide program to recruit, recognize, and retain community volunteers to support a wide variety of department programs. Begin reporting pertinent performance measures, including the number of volunteers, hours of service, and incentives/reimbursements provided, in the FY/12 Performance Plan. Establish the program and submit a report to the Mayor and City Council by the end of FY/11. (Parks and Recreation/Parks and Recreation Strategic Support)
      OBJECTIVE 5. Using dedicated CIP funds, implement the first phase of a pilot Electronic Plan Review process to reduce the amount of paper used in the application process, reduce travel to the department, and streamline the comment resolution process for final plans. Complete Phase 1 and submit a report to the Mayor and City Council by the end of FY/11. (Planning/One Stop Shop)
      OBJECTIVE 6. Complete the Volcano Heights Sector Plan and submit it in a report to the Mayor and City Council by the end of FY/11. (Planning/Community Revitalization)
      OBJECTIVE 7. Complete the North 4th Street Sector Plan and submit it in a report to the Mayor and City Council by the end of FY/11. (Planning/Community Revitalization)
      OBJECTIVE 8. Revise the Downtown Neighborhoods Sector Plan and submit it in a report to the Mayor and City Council by the end of FY/11. (Planning/Community Revitalization)
      OBJECTIVE 9. Revise the Los Duranes Sector Plan and submit it in a report to the Mayor and City Council by the end of FY/11. (Planning/Community Revitalization)
   ENVIRONMENTAL PROTECTION and ENHANCEMENT. Protect and enhance Albuquerque's natural environments - its mountains, river, bosque, volcanoes, arroyos, air, and water.
      OBJECTIVE 1. In support of the Sunport's sustainability management and renewable energy efforts, construct the capability for an additional 350 kilowatts at the Parking Structure canopies. Submit a report to the Mayor and City Council by the end of FY/11. (Aviation/Aviation Operations, Maintenance, and Security)
      OBJECTIVE 2. In support of the Sunport's sustainability management and renewable energy efforts, begin a study on a possible five megawatt photovoltaic array to be constructed on former South Yale landfill area on Sunport property. Submit a report to the Mayor and City Council by the end of FY/11. (Aviation/Aviation Operations, Maintenance, and Security)
      OBJECTIVE 3. Champion the expenditure of Energy Conservation Funds to complete energy conservation projects at City owned facilities. Implement $2 Million in Energy Conservation funded projects by end of FY11. Report progress to the Mayor and City Council by the end of FY/11. (DMD/City Buildings)
      OBJECTIVE 4. Develop and implement a Department wide Management and Safety Training Program. Provide a status report to the Mayor and City Council by the end of FY/11. (SWMD/Administrative Support)
      OBJECTIVE 5. Release an RFP for a public/private Materials Recovery Facility (MRF) by the second quarter FY11. Submit a status report to the Mayor and City Council by the end of third quarter FY/11. (SWMD/Recycling)
      OBJECTIVE 6. Using existing resources complete an analysis of potential SWMD collection efficiencies and recommend ways of reducing the operational costs associated with collection. The analysis should include a comprehensive look at routing for the residential and commercial sectors and replacing the weekly collection of residential recycling with every-other-week collection. Submit the analysis and recommendations to the Mayor and City Council by the end of the third quarter, FY/11.
   ECONOMIC VITALITY. Achieve a vital, diverse, and sustainable economy in which businesses and residents have opportunities for success.
      OBJECTIVE 1. In collaboration with the Planning and Economic Development Departments, create an action plan for the development of ready certified sites at the Aerospace Technology Park at Double Eagle II and the Foreign Trade Zone at the Sunport so that when the economy improves the plan can be activated with minimal delay. Complete the action plan by the end of FY/11 and submit the plan in a report to the Mayor and City Council by the end of FY/11. (Aviation/Management & Professional Support)
      OBJECTIVE 2. Working with community partners, identify priority actions and strategies for the growth of industry clusters in the region, including the high technology cluster, and submit a report to the Mayor and City Council by the end of third quarter, FY/11. (EDD/Economic Development)
      OBJECTIVE 3. Research strategies and incentives used nationally to grow research and development, and science and technology parks and related employment. Complete the research and submit a report to the Mayor and City Council by the end of the second quarter, FY/11. (EDD/Economic Development)
   COMMUNITY and CULTURAL ENGAGEMENT. Residents are fully and effectively engaged in the life and decisions of the community to promote and enhance our pride, cultural values, and resources and ensure that Albuquerque's community institutions are effective, accountable, and responsive.
      OBJECTIVE 1. Using existing or available resources increase overall attendance at the KiMo Theatre by 15%. Report results in FY 11 Performance Plan, and report the results to the Mayor and Council by the end of FY11. (CSD/Community Events)
      OBJECTIVE 2. Using existing or available resources, establish a goal of obtaining and exceeding 500 hours of volunteerism at the KiMo Theatre. Report results in FY 11 Performance Plan, and report the results to the Mayor and Council by the end of FY11. (CSD/Community Events)
      OBJECTIVE 3. Contingent on the availability of resources, establish, schedule, and implement several new events in the community to include: 9 Arts In The Parks events, 8 Wine Down Thursday Night events, and several Locally Grown Music Events. Report results in FY 11 Performance Plan, and report the results to the Mayor and Council by the end of second quarter FY11. (CSD/Community Events)
      OBJECTIVE 4. With existing resources, implement three Albuquerque Summerfest events in business corridors including Nob Hill, Up Town, and Downtown Central Avenue. Report results, including community engagement, and business participation in FY 11 Performance Plan and report the results to the Mayor and Council by the end of second quarter FY11. (CSD/Community Events)
      OBJECTIVE 5. Using the New Mexico MainStreet Cultural Plan funding, in partnership with the Downtown Action Team, and other organizations as needed, to conduct a Downtown Arts & Cultural District Culture Plan, including needs/gap assessment, and an economic development strategy relevant growing arts and creative industries in Albuquerque. Expand the needs assessment and economic development consideration city-wide if resources permit. Report to the Mayor and Council by the end of FY11. (CSD/Public Art Urban Enhancement Program)
   GOVERNMENTAL EXCELLENCE and EFFECTIVENESS. Government is ethical and accountable; every element of government contributes effectively to meeting public needs.
      OBJECTIVE 1. Complete a review of all M and E series classifications to ensure compliance with Fair labor Standards Act provisions regarding exempt and nonexempt status. Provide a report to the Mayor and City Council by the end of FY11 (HR/Personnel Services).
      OBJECTIVE 2. Within existing funds, prepare a comprehensive compensation report that will give a complete review of the City's compensation program. Compensation data will include benefits for City employees utilizing salary surveys of both public and private sector. Submit a report to the mayor and City Council by the end of FY11 (HR/Personnel Services).
      OBJECTIVE 3. Using existing resources, evaluate the opportunity for cost savings by moving the City's health and dental insurances from a premium based plan to self insured. A cost analysis and an implementation plan will be completed and submitted to the Mayor and City Council by the end of the 3rd quarter of FY11 (HR/Insurance and Benefits).
      OBJECTIVE 4. To ensure that the personnel practices of the city are contained within the rules and regulations complete a review and revision of the Personnel Rules and regulations to include public hearings. Submit a report to the Mayor and City Council by the end of the 2nd quarter of FY11 (HR/Personnel Services).
      OBJECTIVE 5. Examine maintenance operations for Family & Community Services, Cultural Services, Transit, Parks & Recreation, Aviation and the Department of Municipal Development to determine the most cost-effective and efficient approach to maintaining all City of Albuquerque facilities. Submit a report and recommendations to the Mayor and Council by the end of FY11. (DFAS/OMB)
      OBJECTIVE 6. Develop an implementation plan for a new eProcurement system to create a paperless environment with greater accessibility for vendors and online bidding by local businesses. Submit a review and recommendations to the Mayor and City Council by the 2nd quarter, FY11. (DFAS/Purchasing)
      OBJECTIVE 7. Evaluate ERP Implementation to date and recommend plan for success to the Mayor and City Council by the end of 1st quarter FY11. (DFAS/Information Services Division)
      OBJECTIVE 8. Using existing technological resources, ISD, Treasury, EHD, and Accounting will work together to implement online payment capability for business registrations, liquor licenses, and environmental health permits in order to improve constituents' ability to make payments to the City and receive required services. Submit a status report to the Mayor and City Council at the end of the 2nd and 4th quarters of FY11. (DFAS/Treasury)
      OBJECTIVE 9. Develop a plan to change the hours of operation for the 311 Citizen Contact Center from a 24/7 schedule to 6 days a week 6am-8pm or 5 days a week (closed holidays) open 6am-8pm. Submit a report to the Mayor and City Council by the end of 1st quarter FY11. (DFAS/Citizen Services)
      OBJECTIVE 10. Evaluate the feasibility of replacing the existing Exchange Environment with a hosted Email solution. Submit a review and recommendations to the Mayor and City Council by the end of 2nd quarter, FY/11. (DFAS/Information Services Division)
      OBJECTIVE 11. In support of the transparency (open-government) city website, identify initial setup and ongoing staff resources needed to develop this initiative. Submit a recommendation to the Mayor and City Council by the 1st quarter, FY/11. (DFAS/Strategic Support)
      OBJECTIVE 12. Conduct a feasibility study for outsourcing the inventory and provide a report to the Mayor and CAO by the end of FY/11. (DFAS/Strategic Support)
      OBJECTIVE 13. Improve the process or recording and reporting OSHA injury statistics in order to educate City government about opportunities for employee safety improvements and reduced costs. Make recommendations to the Mayor and CAO by the end of FY/11. (DFAS/Safety, Loss Prevention)
      OBJECTIVE 14. Utilizing existing staff resources, partner with APD, the Bernalillo County District Attorney and other appropriate resources to create a work plan for efficient and effective prosecution of criminal cases investigated by the Inspector General. Provide a report to the Mayor and Council by the end of FY11. (OIAI/Inspector General)
      OBJECTIVE 15. Utilizing existing staff and available resources, conduct a study to determine the advisability of contracting the internal audit function to an outside vendor. Calculate any cost savings, conduct a risk assessment, and examine Government Finance Officer Association (GFOA) best practices and other governmental best practices as appropriate, including relevant academic studies on this issue. Report the advantages and disadvantages of contracting the internal audit function to a private sector auditing and accounting firm. Report study results and recommendations to the Mayor and City Council by the end of second quarter, FY/11. (DFAS/OMB)
      OBJECTIVE 16. Utilizing existing staff and available resources, prepare a set of financial statements reflecting committed funds and fund balance for the Metropolitan Redevelopment Fund (Fund 275) as of June 30, 2010. The financial statements should include line item detail for each revenue source and expenditures and encumbrances. Submit the financial statement to the Mayor and City Council by the end of second quarter, FY/11 (DFAS/Planning)
   (B)   That the Mayor shall submit a report by Goal to the City Council at least semi-annually summarizing the progress made toward implementation of all the one-year objectives and that any report called for in this resolution shall be in the form of an Executive Communication from the Mayor to the City Council, unless otherwise specifically noted.
(R-2010-061, approved 6-18-2010)