(A) Alarm system installation and repair businesses shall comply with all City Ordinances and state and federal laws.
(B) Alarm system installation and repair businesses must deliver to the City a copy of all licenses required by the State of New Mexico. The False Alarm Reduction Unit will retain on file a copy of the required licenses.
(C) Alarm system installation and repair businesses that install alarm systems shall provide each alarm user with the False Alarm Reduction Unit information sheet when a new alarm system is installed, including the alarm business permit number and any other information required on the alarm user permit application.
(D) Each alarm system installation and repair business shall provide a monthly report to the False Alarm Reduction Unit by the twenty-fifth day of the month listing all new alarm systems installed the previous month. Each report shall include at the minimum the name, mailing address and phone number of the alarm user and the address of the alarm site. The False Alarm Reduction Unit shall treat all information in such monthly reports as proprietary and confidential trade secret information; provided, however, nothing in this Ordinance shall prohibit the use of such information for legitimate public safety purposes. A late fee of $10.00 per day for each monthly report that is overdue shall be assessed to any alarm system installation and repair business that fails to provide this report by this deadline.
(E) Whenever the owner or operator of the alarm system installation and repair business changes, the new owner or operator shall notify the False Alarm Reduction Unit of the new owner's or operator's name, address and telephone number. A fine of $300.00 shall be assessed to any alarm system installation and repair business that fails to comply with this requirement within 30 days of such change.
(F) An alarm system installation and repair business shall not install an alarm system with an automatic voice dialer.
(G) Alarm system installation and repair businesses shall keep a written record of the date of repair and a description of the specific repair which was performed on any alarm system when such repair was made. Such written records shall be maintained for at least 12 months and shall be made available in digital or printed format for inspection and duplication upon request by the Mayor at the office of the alarm system installation and repair business during regular business hours.
(H) If an alarm installation and repair business repairs an alarm system within 10 days after a false alarm, the alarm system installation and repair business may transmit the repair invoice or other written record of the repair to the False Alarm Reduction Unit, in which instance the False Alarm Reduction Unit shall delete the false alarm from the alarm user's record. There shall be no more than six repair deletions allowed per alarm user permit per year under this section.
(I) All alarm system installation and repair business personnel responding to alarms, repairing, or installing alarm systems shall wear a picture identification card issued by the alarm system installation and repair business on their outer garments, which identifies the individual and the alarm system installation and repair business. The foregoing sentence includes, but is not limited to, any person or entity that derives any pecuniary benefit from any contract for the installation of any alarm system, including but not limited to any person or entity that sells a contract for the installation or monitoring of an alarm system. This identification card shall be in a standard form approved by the False Alarm Reduction Unit. This identification card shall be issued by the alarm system installation and repair business after a background investigation has been conducted on that individual. No identification card shall be issued if the applicant has been convicted of a felony. In addition to other sanctions provided by this Ordinance, each alarm system installation and repair business shall pay a fine of $300.00 for each and every installation conducted in whole or in part by an employee who lacks the required background investigation or identification card.
(Ord. 8-2003)