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(1) A third-party food delivery service shall disclose to a customer purchasing food or beverages from a food service establishment through the third-party delivery service, in plain and simple language and in a conspicuous manner, any commission, fee or other monetary payment imposed by the third-party delivery service on the food service establishment in connection with the food service establishment utilizing the third-party delivery service. The disclosure shall be made before the transaction occurs, when the purchase price is disclosed to the customer.
(2) If it is not feasible for the third-party food delivery service to calculate the total commission actually attributable to the specific transaction, because that information is not available in real time or because the commission depends on factors such as sales volume, dollar volume, distance travelled, or periodic fixed charges such as an annual fee, the third-party food delivery service shall disclose a good-faith estimate of the commission, as a dollar amount, a percentage, an average percentage or a range of percentages, based on the most recent periodic payout from the third-party food delivery service to the food service establishment. It shall not be required that the third-party food delivery service specify what period of time is covered by the disclosure.
(3) Opt-out provision. Any food service establishment may decline to disclose to customers the commission charged by a third-party delivery service.
(1) Unless a food service establishment opts for a higher fee consistent with the provisions of subsection (2), below, it shall be unlawful for a third-party food delivery service to charge a food service establishment:
(a) a delivery fee per online order for the use of their services that totals more than ten percent (10%) of the purchase price of each online order.
(b) any fee or fees other than a delivery fee for the use of their service greater than five percent (5%) of the purchase price of each online order.
(2) Opt-out provision. A food service establishment may opt out of the limit on fees provided in subsection (1) and enter into an agreement with a third-party food delivery service which provides for higher fees if the delivery service meets all the following requirements:
(a) The delivery service provides the food service establishment at least one option for delivery and marketing service by the delivery service that meets the fee limitations provided in subsection (1) that, upon thirty (30) days notice to the delivery service, the food service establishment may revert back to;
(b) The higher fees are charged for additional services beyond those that the third-party food delivery service provides for basic delivery and marketing; and
(c) The delivery service does not refuse to conduct business with or otherwise penalize any food service establishment because such establishment chooses not to opt-out of the fee limitations provided in subsection (1) or chooses to revert back to fee limitations consistent with subsection (2)(a).
(3) Any fees or other charges from a third-party food delivery service to a food service establishment beyond those allowed pursuant to this Section are unlawful.
(4) It shall be unlawful for third-party food delivery services to reduce the compensation rates paid to the services delivery drivers, or to garnish gratuities, as a result of any fee limitations instituted by this Section.
(5) The requirements of this Section apply:
(a) immediately during a declared public health emergency that is the subject of a declaration of extraordinary circumstances issued by the Mayor under Section 8-407 of the Charter and for a period of 90 days after the end of such declaration; and
(b) to any agreement between a third-party food delivery service and a food service establishment that is entered into, renewed, extended, or otherwise amended after November 30, 2021.
Notes
1395 |
(1) Except as provided in subsection (2), any violation of this Chapter shall be punishable by a fine of three hundred dollars ($300).
(2) The Department may only issue a warning in response to any first violation of Section 9-5104. Whether or not a warning has been issued by the Department for a prior violation:
(a) Any second violation of Section 9-5104 shall be punishable by a fine of one thousand dollars ($1,000).
(b) Any third or subsequent violations of Section 9-5104 shall be punishable by a fine of two thousand dollars ($2,000).
Notes
1396 |
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