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(a) Under the procedures in section 31A-7, the County may revoke, suspend or refuse to renew the registration of any registrant, except a tower, who has violated Chapter 11, or who has engaged in any deceptive or unconscionable trade practice as defined in Chapter 11, or who has committed any of the following acts:
(1) Fraud or deceit in applying for a registration certificate.
(2) Aiding, abetting or knowingly combining or conspiring with an unregistered person with intent to evade this Chapter.
(3) Willful and deliberate violation of any state or County law or regulation relating to the repair or maintenance of motor vehicles.
(4) Willful failure to perform, without justification, any contract for repair, installation, or maintenance, or willful deviation from or disregard of any written estimate in any material respect without the consent of the consumer.
(5) Any conduct constituting gross negligence, relating to the repair or maintenance of motor vehicles.
(6) Repeatedly making or authorizing any statement or advertisement which is false or misleading and which is or should reasonably have been known to be false or misleading.
(7) Knowingly charging for any service which is not actually performed in repairing or maintaining a motor vehicle, knowingly charging for any parts which are not furnished, knowingly misinforming a consumer concerning what is wrong with a motor vehicle, or fraudulently substituting parts when the substitution has no relation to the repairs or services provided.
(b) Under the procedures in Section 31A-7, the County may revoke, suspend or refuse to renew the registration of any tower who does not comply with Article III of this Chapter.
(c) In making a decision regarding revocation or suspension, the County must consider the past conduct of the registrant.
(d) In addition to seeking the revocation or suspension of a registration, the County may also enforce or correct any violation of this Chapter as a class A violation. (1975 L.M.C., ch. 21, § 1; 1980 L.M.C., ch. 10, § 1; 1983 L.M.C., ch. 22, § 39; 1997 L.M.C., ch. 21, §1.)
(a) Any person subjected to any unlawful practice, as defined in this Chapter, may file a complaint in writing with the Office as provided in Chapter 11.
(b) After receiving a complaint under this Chapter, the Office must conduct such investigations and hearings as necessary under the authority delegated by Chapter 11.
(c) Repealed by 1983 L.M.C., ch. 42, § 1. (1975 L.M.C., ch. 21, § 1; 1980 L.M.C., ch. 10, § 1; 1983 L.M.C., ch. 42, § 1; 1996 L.M.C., ch. 13, § 1; 2005 L.M.C., ch. 26, § 1.)
Editor’s note—2005 L.M.C., ch. 26, §§ 2 and 3, state:
Sec. 2. Regulations. A regulation which implements a function transferred to the Office of Consumer Protection by this Act continues in effect until otherwise amended or repealed, but any reference to any predecessor department or office must be treated as referring to the Office of Consumer Protection.
Sec. 3. Transition. This act does not invalidate or affect any action taken by the Department of Housing and Community Affairs before this Act took effect. Any responsibility or right granted by law, regulation, contract, or other document, and which is associated with a function transferred by this Act from the Department of Housing and Community Affairs, is transferred to the Office of Consumer Protection.
(a) If the Office finds a violation of this Chapter or Chapter 11, or a violation of any other applicable law or regulation relating to the repair or maintenance of motor vehicles, or if the Office finds a violation of Article III of this Chapter relating to the towing of motor vehicles, the Office may, in addition to the procedures established in Chapter 11, issue a written complaint against the registrant, seeking that the registrant's motor vehicle repair and towing registration be revoked, suspended, or refused. All complaints issued by the Office must be in writing and specify the allegations on which the complaint is based and the law or regulation which the registrant allegedly violated. All complaints must be served on the registrant against whom the complaint is made either by personal service or by certified mail, delivery restricted to addressee, mailed to the last address recorded in the official County registry.
(b) Before revoking, suspending or refusing to renew any registration, the Office must offer the registrant an opportunity for a hearing to show why the registration should not be revoked, suspended, or refused. The Director may serve as hearing officer at any hearing, or the Director may appoint a hearing officer. The registrant must receive at least 15 days written notice of the hearing by personal service or certified mail delivered to the last address recorded in the official County registry. The notice must specify the time, date and place of the hearing and contain sufficient information to inform the registrant of the nature of the complaint. The notice must specify that the registrant has a right to representation by counsel and that the registration may be suspended, revoked or refused by the County.
(c) The hearing officer, on finding a violation of this Chapter or Chapter 11, or any other applicable law or regulation relating to the repair or maintenance of motor vehicles, may revoke, suspend, or refuse to renew the registration of any registrant. The hearing officer may revoke, suspend, or refuse to renew a tower’s registration on finding a violation of Article III of this Chapter relating to the towing of motor vehicles. Any decision to revoke, suspend, or refuse to renew registration must be in writing, include a statement of the facts on which it is based, and be served on a registrant by personal service or certified mail. Any registrant aggrieved by a decision to revoke, suspend or refuse any registration may appeal to the Circuit Court under the applicable rules for administrative appeals. (1975 L.M.C., ch. 21, § 1; 1980 L.M.C., ch. 10, § 1; 1983 L.M.C., ch. 42, § 2; 1996 L.M.C., ch. 13, § 1; 1997 L.M.C., ch. 21, § 1; 2005 L.M.C., ch. 26, § 1.)
Editor’s note—2005 L.M.C., ch. 26, §§ 2 and 3, state:
Sec. 2. Regulations. A regulation which implements a function transferred to the Office of Consumer Protection by this Act continues in effect until otherwise amended or repealed, but any reference to any predecessor department or office must be treated as referring to the Office of Consumer Protection.
Sec. 3. Transition. This act does not invalidate or affect any action taken by the Department of Housing and Community Affairs before this Act took effect. Any responsibility or right granted by law, regulation, contract, or other document, and which is associated with a function transferred by this Act from the Department of Housing and Community Affairs, is transferred to the Office of Consumer Protection.
The county executive is hereby authorized to adopt, under method (2) of section 2A-15 of this Code, written regulations necessary for the implementation of the provisions of this chapter. (1975 L.M.C., ch. 21, § 1; 1980 L.M.C., ch. 10, § 1; 1984 L.M.C., ch. 24, § 37.)
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