(Added by Ord. No. 173,810, Eff. 4/16/01.)
The Department may contact the tenants of any property before or after placement into REAP. This contact may be in person or by mail or by both, and the Department may contract with other persons or organizations to carry out this activity. During this contact, the tenants shall be informed of the principal provisions of REAP, of the mechanism for payment into the escrow account by tenants of untenantable residential units where the building is accepted into REAP, and of their legal rights with respect to eviction and rent increases under the provisions of this article and the RSO.