PART 4 PRODUCTS AND SERVICES

SECTION:

12.6.401: Service; Type Of

12.6.402: Service; Application For

12.6.403: Service; Conveyance

12.6.404: Service; Priority

12.6.401: SERVICE; TYPE OF:

Persons and other non-Utilities City departments may obtain copies of standard system products; custom hard copy system products; digital data; regular, ongoing system services; and technical assistance necessary to access the system and its products and services, only under the terms and conditions provided in this article. (Ord. 98-173; Ord. 01-42)

12.6.402: SERVICE; APPLICATION FOR:

Any person or non-Utilities City department desiring products and/or services shall make application to the Chief Executive Officer for the products and services on a form provided by the Chief Executive Officer. (Ord. 98-173; Ord. 01-42; Ord. 18-42)

12.6.403: SERVICE; CONVEYANCE:

The providing of custom hard copy system products; regular, ongoing system services and technical assistance shall be accomplished for persons by contract and for City departments by memorandum of understanding. Digital data is not to be sold and is to be provided to persons by lease agreement. All rights to digital data are hereby reserved by Utilities. (Ord. 98-173; Ord. 01-42)

12.6.404: SERVICE; PRIORITY:

The providing of products and services other than standard system products is discretionary and cannot take priority over the Utilities' primary responsibilities. (Ord. 98-173; Ord. 01-42)

PART 5 COSTS AND CHARGES

SECTION:

12.6.501: Copies Of Standard Products; Rates And Charges

12.6.502: Custom Products, Regular, Ongoing System Services, And Technical Assistance; Rates And Charges

12.6.503: Digital Data

12.6.504: Waiving Of Charges

12.6.505: Review Of Rates

12.6.506: Promulgation Of Rates

12.6.501: COPIES OF STANDARD PRODUCTS; RATES AND CHARGES:

A charge shall be collected from persons and non-Utilities City departments for copies they are furnished of routinely developed standard system products. The charge shall be the amount the Chief Executive Officer has approved for each standard product. (Ord. 98-173; Ord. 01-42; Ord. 18-42)

12.6.502: CUSTOM PRODUCTS, REGULAR, ONGOING SYSTEM SERVICES, AND TECHNICAL ASSISTANCE; RATES AND CHARGES:

   A.   A charge shall be collected from persons and non-Utilities City departments for custom products; regular, ongoing system services; and technical assistance furnished. The charge collected shall be for the amount determined by the Chief Executive Officer.

   B.   The computation of the charge shall be based on the resources which the Chief Executive Officer has determined is required to comply with the applicant's request and the Chief Executive Officer's approved resource rates. (Ord. 98-173; Ord. 01-42; Ord. 18-42)