Notwithstanding any provision to the contrary, all franchise agreements shall incorporate the penalty provisions, customer service and privacy standards and protections contained in the Cable and Video Customers Protection Law (220 ILCS 5/22-501, et seq.).
(Added by Coun. J. 9-5-07, p. 6001, § 3; Amend Coun. J. 4-24-12, p. 23998, § 1)