50-6-4: DETECTING RED FLAGS:
   A.   New Accounts: In order to detect any of the red flags identified above associated with the opening of a new account, City personnel will take the following steps to obtain and verify the identity of the person opening the account:
      1.   Require certain identifying information, such as name, date of birth, residential or business address, principal place of business for an entity, driver's license or other identification;
      2.   Verify the customer's identity (for instance, review a driver's license or other identification card);
      3.   Review documentation showing the existence of a business entity; and/or
      4.   Independently contact the customer.
   B.   Existing Accounts: In order to detect any of the red flags identified above for an existing account, City personnel will take the following steps to monitor transactions with an account:
      1.   Verify the identification of customers if they request information (in person, via telephone, via facsimile, via e-mail);
      2.   Verify the validity of request to change billing addresses; and
      3.   Verify changes in banking information given for billing and payment purposes. (2019 Compilation)