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(A) Valet parking equipment proposed to be located on a public sidewalk or other public pedestrian path shall be located in such a manner as to satisfy the minimum width for an accessible route required by Chapter 4 of the Florida Building Code, as amended from time to time.
(B) No permanent structures are permitted in the public right-of-way. Valet equipment shall not be affixed, attached or chained in any manner to the right-of-way or any existing features within the right-of-way.
(C) All valet equipment proposed for use must be described in the permit application including a photograph or drawing of the proposed valet podium or valet booth and the location of each piece of equipment within the operation, including dimensions, color, and other architectural descriptions. The permit application must also state where the valet equipment is stored during the time that the valet operation is not functioning.
(D) Where public parking spaces are used for ramping, for example on a public street with on-street parking, and case the parking spaces are metered by remote meter stations or by a pay-by-phone system, the valet operator shall bag single meters two hours prior to the use of valet parking spaces or shall cordon off the ramping area with FDOT approved red or orange cones. Valet operators must deposit with the city the prescribed per bag charge, which deposit is refundable upon the return of the bag(s) in good condition.
(E) The city may approve valet operations serving city-owned or operated facilities on behalf of the city without charging fees required in this chapter.
(Ord. 2019-22, passed 1-22-19)
(A) The storage of vehicles in the public right-of-way or on public property is not permitted unless provided in a parking agreement approved by the city.
(B) Storage of vehicles in a ramping area is not permitted except as qualified in § 77.08.
(C) The storage area for valet parking vehicles may be located up to 1,320 feet away from the primary pedestrian entrance to the property being served.
(Ord. 2019-22, passed 1-22-19)
(A) If the valet operation requires the use of public parking spaces for ramping or storage, whether spaces are metered or non-metered, the operator shall, in addition to the permit fee, be required to pay for use of the parking space(s) at the rate established by the city as more fully described in § 76.06 or at the rates specified in a separate valet parking agreement with the city, as amended from time to time.
(B) Parking space fees are due and must be received by the city no later than ten business days prior to the date the permit takes effect and ten days prior to every annual renewal thereafter while the valet permit is in effect.
(C) Where public parking spaces are controlled by a single parking meter for each space, the valet operator will be responsible for securing spaces designated for the ramping area by placing meter bags obtained from the city or its contracted agent over each meter. There will be a deposit for the cost of each bag, payable to the city along with the parking space fee, for the duration of valet operations until the bag is returned in good condition.
(D) When the public parking spaces to be used in the valet operations have a multi-space meter, the number of parallel parking spaces used in a ramping area will be considered to be the length of the ramping area divided by 22 feet, rounded up to the nearest whole number of feet, and the hourly rate shall be the rate charged at the multi-space meter nearest to the business where the valet operation will be conducted.
(E) The City Manager or his or her designee may approve valet operations serving a city-owned or operated facility on behalf of the city without charging the fees required by this article.
(Ord. 2019-22, passed 1-22-19)
(A) Valet operators must comply with all applicable requirements of the city Code of Ordinances, the State of Florida Uniform Traffic Control Regulations, and all other applicable laws.
(B) Valet operators shall be responsible to ensure that the following requirements are met during valet operations:
(1) Safe and efficient movement of vehicular, pedestrian, and bicycle traffic;
(2) Unimpeded transit access and operation;
(3) Access to public utilities;
(4) Access by the public to right-of-way features, including but not limited to kiosks, mailboxes, and multi-space meters;
(5) Access for emergency vehicle operations;
(6) Unimpeded ingress/egress of other businesses or institutions in the area;
(7) Undisturbed quality of life in areas through which valet operations may be conducted; and
(8) Providing clearly marked, mobile signage concerning valet parking and placement of traffic cones in the area used for ramping, where applicable.
(C) The valet operations shall be limited to the storage areas, ramping areas, valet operation routes and valet equipment locations specified in the permit.
(D) Ramping shall only be permitted within the boundaries of the ramping area specified on the drawing or sketch attached to the approved permit. There shall be no storage of vehicles in the ramping area, except when a vehicle parking in a ramping area is waiting for a parking attendant to transfer the vehicle to a storage area or when the parking attendant is waiting for its customer to retrieve its vehicle. The maximum waiting time permitted is five minutes.
(E) A minimum of two attendants is required at all times during valet operations unless otherwise provided in the permit. If, in the sole determination of the City Manager or City Engineer or a local law enforcement officer, a valet operation is likely to create or contribute or is creating or contributing to an unsafe or hazardous condition, or unreasonably impacts adjacent streets or sidewalks to the extent that it threatens the safety of vehicular, or pedestrian movement or both in the area, a valet operator may be required, as a condition of permit approval or at any time after written notice to the operator, to provide, at operator's sole cost and expense, detail police officers or public safety personnel to direct traffic in the traffic lanes adjacent to the valet operation area during the hours of operation.
(F) Storage of vehicles must be in compliance with all zoning regulations and the city Code of Ordinances.
(G) Storage of vehicles on public right-of-way or other public on-street and off-street property is strictly prohibited, unless specifically authorized and stated on the approved permit.
(H) Ramping of vehicles is limited to stopping a vehicle in order to allow a customer to enter or exit a vehicle for transfer to or obtaining a vehicle from a valet attendant.
(I) Valet equipment shall not be located in the ramping area or right-of-way except as provided in the permit.
(J) Valet operators shall clearly identify the vehicles in their possession during the entire time that said vehicles are in their possession. Such identification shall be made by placing the name of the establishment that the valet operator is serving on the vehicle so that it is visible and legible through the front windshield, either on the dashboard or on the rear view mirror by hangtag.
(K) Parking and traffic citations issued to vehicles for a violation caused by the valet operator while the vehicle was under the custody and control of the valet operator shall be the sole responsibility of the valet operator.
(L) Use of handicap parking spaces for valet parking requires the proper display of the customer's current handicap placard or handicap license plate. Vehicles that a valet operator has parked in such handicap spaces without a properly displayed handicap placard or license plate will be issued a handicap parking space citation of $250, or the amount in effect at the time of the violation, and the valet operator shall be responsible for payment of the citation.
(M) Permits issued under this article shall be conspicuously displayed at all times at the valet operation location identified on the permit and shall be available for inspection upon request of the city.
(N) The valet operator shall maintain at all times an applicable and current business tax receipt issued by the city to be displayed at the valet operation location identified on the permit.
(O) The valet operator shall take all actions necessary to ensure that its use of the sidewalk in no way interferes with pedestrians using the sidewalk in accordance with ADA requirements or limits the free and unobstructed passage by pedestrians except as provided in the permit.
(P) Valet equipment such as, but not limited to, chairs, umbrellas, key boxes and any other objects necessary for the valet operation shall be maintained, have a clean and attractive appearance, be in good repair at all times, and be removed at the close of valet operations each day.
(Q) The sidewalk area covered by the permit shall be maintained by the valet operator in a neat and orderly appearance at all times, free of trash and debris during valet operations and the area shall be cleared of all debris on a periodic basis during the valet operations and at the close of each day.
(R) No advertising signs shall be permitted on the sidewalk or in the public right-of-way. This shall not prohibit the use of one business identification sign, bearing no advertising other than the name of the valet operator and not exceeding five square feet in area, to be affixed to a valet operator service stand on the sidewalk and identify "Valet Parking."
(S) Valet business identification signage shall include, but not be limited to, the name of the valet company, contact phone number, the rate to be charged to the customer, and the latest vehicle pickup time.
(T) Valet equipment including, but not limited to, mobile stands, tables, chairs, umbrellas, key boxes or any other objects necessary for the valet operation shall not be attached, chained, or in any manner affixed to any tree, post, sign, or other fixtures, features, curb or sidewalk within or near the valet operation area.
(U) The sidewalk, curb, or other public right-of-way shall not be altered or defaced in any way, including holes, stakes, or other disturbance.
(V) Tandem parking is strictly prohibited in the right-of-way.
(W) The valet operator shall maintain insurance as required by the city.
(X) Valet operators shall pay all fines and fees, including towing charges, arising in connection with a patron's vehicle which is in the possession of the valet operator at the time such charge is incurred.
(Y) Public parking spaces permitted to be used pursuant to permit may not be sublet, assigned, devised, transferred, encumbered or sold at any time.
(Z) If, after inspection by the city of the actual valet operation, noncompliance with any of the foregoing requirements is identified, the City Manager or Parking Administrator is authorized within their discretion to modify conditions of the permit, temporarily suspend the permit or revoke the permit in accordance with this chapter.
(Ord. 2019-22, passed 1-22-19)
The following describes the operator's code of conduct including the required customer protection regulations.
(A) Valet operators shall require all persons working in conjunction with the valet operation including, but not limited to, employees and persons under contract with the valet operator and any persons performing any service associated with the valet operations, referred to in this section as employees, to meet the following minimum requirements.
(1) All employees who operate motor vehicles shall have in their possession at all times a valid Florida driver's license in good standing and shall abide by all City of Pompano Beach, Broward County, and State of Florida traffic regulations;
(2) All valet employees shall be dressed uniformly and on their shirt shall be printed the valet operator's name and phone number and the employee's name or assigned employee number;
(3) The name and phone number of the valet operator as well as the employee's name or assigned employee number shall be printed in no less than 14 point font on the uniformed shirt;
(4) All employees shall perform their duties in a courteous and professional manner;
(5) All employees engaged in the valet operations must comply with the requirement of this article and all applicable laws, statutes, ordinances, rules and regulations;
(6) The customer claim ticket shall identify the valet operator, correspondence address, and a telephone number for questions and complaints. The print size of the foregoing shall be at least equal to the largest size font used for any other information displayed on the ticket;
(7) All parking attendants must have had a minimum of eight hours of training provided by the valet operator concerning driving practices, insurance liability, professional communication skills, professional attire, and other related subjects in order to perform their duties as a professional in charge of a vehicle; and
(8) The city may request that an attendant be removed from duty, where the city, in its sole discretion, determines that the attendant failed to comply with the professional standards.
(Ord. 2019-22, passed 1-22-19)
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