(1) By no later than June 30, 2014, the Managing Director, or his or her designee, shall ensure that an electronic option (such as the City's website, an electronic kiosk, or similar means) is available to enable every citizen, business, and City employee to conduct any City-related interaction or transaction without paper, including, but not limited to, the completion of all City forms, license and permit applications, service requests, and payment of bills, taxes, fees, and fines. When implementing an electronic option for all City-related interactions or transactions, the Managing Director, or his or her designee, shall ensure that a unique identifier is created for every citizen or business and that such identifier is associated with all City-related interactions or transactions the citizen or business conducts.