(1) A covered individual or other person may report to the Department any suspected violation of this Chapter.
(2) The Department is authorized to take such steps as deemed appropriate to resolve complaints and enforce this Chapter, including, but not limited to, establishing a system to receive complaints regarding non-compliance with this Chapter, investigating alleged violations in a timely manner, and resolving complaints through mediation.
(3) Any person alleging a violation of this Chapter shall file a complaint with the Department within six months of the date the person knew or should have known of the alleged violation. The Department shall maintain confidential the identity of any complainant unless disclosure of such complainant's identity is necessary for resolution of any investigation by the Department, or otherwise required by law. The Department shall, to the extent practicable, notify such complainant that the Department will be disclosing his or her identity prior to such disclosure.