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(A) In areas of low pressure where the reason for low pressure is known to be the elevation of the customer’s present or proposed service connection in relation to the elevation of the water storage facilities, special contracts with applicants for service in these areas will be obtained.
(B) Customers living in sections of the city and surrounding areas as described above must provide or maintain, at their expense, any equipment necessary to provide standards of water service desired.
(1994 Code, § 18-205) (Ord. 421, passed 12-18-1986; Ord. 423, passed 3-5-1987)
Any residence with water and sewer service may be allowed to purchase meters to be installed by the Utilities Department to measure water usage on the outside of the residence with no minimum water billing for the additional meter.
(1994 Code, § 18-206) (Ord. 421, passed 12-18-1986; Ord. 423, passed 3-5-1987)
A written application for either initial or additional water service must be made at the office of the Department or with a duly appointed employee of the Department and must be duly approved by the Department before service connection or meter installation job orders will be issued and work performed.
(1994 Code, § 18-207) (Ord. 421, passed 12-18-1986; Ord. 423, passed 3-5-1987)
(A) Each prospective customer desiring water service will be required to sign the Department’s standard form of contract before service is supplied and shall pay a tapping fee as required in Attachment No. 2.
(B) Customers requiring the installation of special equipment by the Department may be required to sign a form of contract guaranteeing a minimum charge for such period of time as may be agreed upon between the Department and the customer.
(C) If, for any reason, the applicant, after signing contract for water service, does not take the service by reason of not occupying premises or otherwise, he or she shall reimburse the Department for the expense incurred by reason of its efforts to furnish such service.
(D) The receipt by the Department of a prospective customer’s application for service, regardless of whether or not accompanied by tap fee and deposit, shall not obligate the Department to render the service applied for. If the service applied for cannot be supplied in accordance with the Department’s rules, regulations and general practices, the liability of the Department to the applicant for such service shall be limited to the return of any tap fee and deposit made with, or payment of charges to, the Department by such applicant.
(E) Whenever an application is made for service to premises concerning which the Department knows there is a dispute as to the ownership or the right of occupancy, and one or more of the claimants attempts to prevent such service from being furnished, the Department reserves the right to adopt either one of the following two alternatives:
(1) To treat the applicant in actual possession of the premises to be served as being entitled to such service, irrespective of the rights or claims of other persons; or
(2) To withhold service, pending a judicial or other settlement of the rights of the various claimants.
(1994 Code, § 18-208) (Ord. 421, passed 12-18-1986; Ord. 423, passed 3-5-1987)
(A) The customer, when called upon by the Department, shall deposit with it such reasonable sums of money as may be required by the Department as continuing security for the performance of the obligations contracted by the customer, and failure to make such deposit upon demand of the Department will give the Department the right to declare the contract forfeited and to refuse or to discontinue service.
(B) Upon termination of the service, the deposit may be applied by the Department against any obligations of the customer to the Department, regardless of whether such obligations arose in connection with water service or otherwise. Any part of the deposit which is not applied will be refunded to the customer.
(C) No deposit shall be transferable or assignable by the customer.
(D) The Department may, at its option, return deposits to customers.
(E) Deposits shall not be applied in payment of current monthly bills for water service and such deposits shall in no way affect the Department’s rights arising from non-payment of bills provided for in these rules and regulations.
(1994 Code, § 18-209) (Ord. 421, passed 12-18-1986; Ord. 423, passed 3-5-1987)
(A) Customers requiring temporary service may be required to pay all costs as determined by the Department for connection and disconnection of facilities incidental to the supplying of service in addition to the regular charge for water used. This rule applies to circuses, carnivals, fairs, trailers, temporary construction and other application requiring temporary service.
(B) The Department may issue permits for use of water for building or construction purposes or for other temporary purposes; provided, the applicant pays for tapping the main and installing the necessary facilities and complies with all other requirements of the Department.
(1994 Code, § 18-210) (Ord. 421, passed 12-18-1986; Ord. 423, passed 3-5-1987)
METERS
(A) All meters used for billing purposes by the Department shall be the property of the Department as shall the meter installations and meter boxes in which the Department’s meters are located, even though the customer may have made a capital contribution as a condition of obtaining service.
(B) No one shall do anything which will in any way interfere with or prevent the proper registration of a meter. No one shall work on a water meter without the written permission of the Department. No one shall install any pipe or other device which will cause water to pass through a meter or line without such water being registered fully by the meter.
(C) Each customer will be supplied through a separate meter. In those cases where a business under one ownership has a number of apartments, businesses and/or offices under one roof, service may be provided through one meter and for one account with the bill being computed in accordance with the provisions of §§ 52.29 or 52.30 of this chapter, or separate services and meters may be provided for each individual tenant.
(D) Meters and meter installations must be accessible at all times and must not be covered with rubbish and/or other material of any kind. No one other than an authorized agent of the Department shall be permitted to repair, adjust, remove or replace any meter or any part thereof.
(E) The customer shall be responsible for damage to the meter and meter installation through which he or she is served if such damage is caused by carelessness or negligence of the customer or his or her agent or employee or any member of his or her family. Such customer shall be billed for actual costs of repairs or replacements, and such bills shall be paid within ten days from the date of mailing thereof. Failure to pay for damage to a meter or meter installation as outlined above within a reasonable time may be taken as grounds for discontinuing water service by the Department.
(F) The Department may discontinue furnishing water to any customer who refuses permission for the Department to remove a meter from his or her premises.
(1994 Code, § 18-211) (Ord. 421, passed 12-18-1986; Ord. 423, passed 3-5-1987) Penalty, see § 10.99
(A) Meters and equipment supplied by the Department for each customer have definite capacity and no major addition to the equipment or load connected thereto shall be made, except with consent of the Department.
(B) Failure to give notice of additions or changes in load or to obtain Department’s consent for same shall render the customer liable for any damage to any of the Department’s lines or equipment caused by the additional or changed installation.
(1994 Code, § 18-212) (Ord. 421, passed 12-18-1986; Ord. 423, passed 3-5-1987)
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