(a) Method of charging and billing for sanitation services.
(1) A sanitation service charge for garbage and recycling will be made for the following:
(A) All dwelling units in the city that are served with water delivered under an active water account of the water utilities department of the city.
(B) All dwelling units in the city that are served with wastewater service only under an active account of the water utilities department of the city.
(C) All commercial properties in the city that can be adequately serviced with no more than 10 garbage rollcarts and 10 recycling rollcarts and that are served with water delivered under an active water account of the water utilities department of the city or that are served with wastewater service only under an active account of the water utilities department of the city.
(D) All commercial properties that are serviced with a single garbage rollcart. These properties have the option to receive one recycling rollcart of the same size or greater than the garbage rollcart, at no additional cost.
(E) All property that is served with sanitation services by the city and that is not specified by Subparagraphs (A), (B), (C), or (D) of this paragraph. The water utilities department shall bill for sanitation services in a manner that distinguishes the sanitation charges from water or wastewater charges.
(2) The water utilities department shall bill the person in whose name the water service or wastewater service account appears. If a sanitation services customer is not served with water or wastewater service by the city, the water utilities department shall bill the person in control of the premises or, if that person is unknown, the owner of the premises. Payment of the fee for sanitation services is due on or before the date stated on the face of the customer's bill and is delinquent after that date. A bill is delinquent if not paid within 15 days from the date it is rendered by the water utilities department.
(3) In addition to all other legal remedies available for the collection of a debt, the following actions and remedies are authorized for delinquent payment of the charges authorized in this article:
(A) The sanitation services may refuse to pick up and dispose of the garbage and trash (or rubbish) at the delinquent location;
(B) The water and/or wastewater service, if any, serving the delinquent premises in question may be shut off and terminated.
(C) A five percent late payment fee will be added to the total net bill.
(4) All collections by the water utilities department will be applied first to the water utilities charges, and the customer will be deemed to have paid such water utilities charges first if any question arises as to how outstanding balances should be composed and applied.
(A) All present water utilities department customers to be billed under this article will be automatically placed on the billing for sanitation services charges, regardless of whether or not a written contract exists between the city and such customers.
(B) All present water utilities guaranty deposits upon termination of wastewater service and/or water service may be applied to any amounts due either for sanitation services charges or fees of water utilities bills.
(C) All water utilities services contracts entered into between the water utilities department and the customer must contain an agreement that any guaranty deposit upon termination of wastewater service and/or water service may be applied to sanitation services fees and charges and to water utilities charges that have become due.
(b) General regulations.
(1) Establishment of service charges will be based upon the current use of the property rather than being based upon the zoning.
(2) There will be no proration of service charges for a portion of a billing period. The initial billing will be made concurrent with the initial water billing. The final billing for sanitation charges will be for a full billing period.
(3) Except as otherwise set forth in this article, collection service must be provided by the sanitation services of the city for all residences and duplexes and for all manual collection from apartments and mobile home parks, and such service may not be contracted or performed by other than the city's sanitation services.
(4) A commercial property in the city cannot receive service for more than 10 recycling rollcarts.
(A) A commercial property has the option to apply for an exemption to receive more than 10 recycling rollcarts upon written approval from the director of sanitation. Approval of the exemption will be at the discretion of the director of sanitation.
(B) The director of sanitation has the discretion to limit a commercial property to fewer than 10 recycling rollcarts if the property does not have adequate space or if the property cannot reasonably be provided with recycling service.
(5) A commercial property in the city cannot receive service for more than 10 garbage rollcarts.
(A) A commercial property has the option to apply for an exemption to receive more than 10 garbage rollcarts upon written approval from the director of sanitation. Approval of the exemption will be at the discretion of the director of sanitation.
(B) The director of sanitation has the discretion to limit a property to fewer than 10 garbage rollcarts if the property does not have adequate space or if the property cannot reasonably be provided with garbage service.
(6) Commercial establishments that are located within a 1.5-mile radius of Dallas City Hall may receive more than one garbage and recycling collection per week by sanitation services. Commercial establishments that are located outside of a 1.5-mile radius of Dallas City Hall may receive more than one garbage and recycling collection per week by the sanitation services of the city only if the director of sanitation agrees in writing.
(7) A commercial property shall comply with the following requirements when using a recycling rollcart:
(A) The rollcart must not be overloaded to the point where spillage occurs from overflow, wind, or handling.
(B) The rollcart must be closed or secured at the top to prevent spillage.
(C) Only recyclable materials may be placed in a recycling rollcart. A recycling rollcart that is used for non-recyclable materials or that contains a significant amount of non-recyclable materials may be removed from the premises at the direction of the director of sanitation.
(8) The director may provide for alternative solid waste collection service to a customer, if the director determines that the customer cannot be adequately serviced with the standard collection service.
(c) Schedule of service charges.
(1) The collection service charge for a residence or duplex is as follows:
(A) Alley or curb collection service for municipal solid waste - $37.98 per dwelling unit per month for one roll-cart, plus $14.69 per month for each additional garbage roll-cart requested by the owner or occupant of the premises.
(B) Packout or drive-in collection service for municipal solid waste - $132.29 per dwelling unit per month for one roll-cart, plus $14.69 for each additional garbage roll-cart requested by the owner or occupant of the premises.
(C) Effective October 1, 2022, the owner or occupant of a dwelling unit with one rollcart for recyclable materials may request one additional rollcart for recyclable materials from the director of sanitation for no additional fee. Dwelling units with two or more rollcarts for recyclable materials may request additional rollcarts for recyclable materials for a one-time processing and handling fee for $50.00 per rollcart, which will be applied to the dwelling unit's water account.
(2) The collection service charge for an apartment or a mobile home park that receives manual collection service from the sanitation services of the city is as follows:
(A) Alley, curb, or drive-in collection service for municipal solid waste - $37.98 per apartment unit or mobile home space per month.
(B) Packout collection service for municipal solid waste - $132.29 per apartment unit or mobile home space per month.
(3) A monthly collection service charge will be made for all commercial establishments for collection service provided by the sanitation services of the city as follows:
TABLE OF MONTHLY CHARGES
(Garbage & Recycling, per Section 18-9(b)(6), more than once a week)
A multiplier will be used for multiple carts.
NUMBER OF COLLECTIONS PER WEEK* | |||||||
1 | 2 | 3 | 4 | 5 | 6 | 7 | |
96-gallon RollCarts | $40.06 | $80.12 | $120.18 | $160.24 | $200.30 | $240.36 | $280.42 |
(4) A monthly recycling-only collection service charge will be made for all commercial properties for weekly collection service provided by the sanitation services of the city as follows:
TABLE OF MONTHLY CHARGES
(Recycling-Only Service, Outside of the Central Business District)
A multiplier will be used for multiple carts.
NUMBER OF COLLECTIONS PER WEEK | |||||||
1 | 2 | 3 | 4 | 5 | 6 | 7 | |
96-gallon RollCarts | $26.04 | $52.09 | $78.13 | $104.17 | $130.20 | $156.24 | $182.28 |
(5) Extraordinary collection and removal service is as follows:
(A) A cost plus rate of $60 per five cubic yards, billed in five cubic yard increments for materials set out for collection in advance or after the period designed by the director of sanitation, as described in Section 18-4(e), as amended, and for materials not included in the regular collection service as described in Section 18-8, as amended.
(B) The director of sanitation may provide an out-of-cycle collection of garbage and recyclable materials from rollcarts owned and provided by the city, upon a customer's request through the city's 311 system, for a fee of $25 for garbage and $25 for recyclable materials. In the event a customer submits a service request through the city's 311 system claiming regular collection services were missed, and the director of sanitation later determines through vehicle on-board camera systems that the rollcart(s) in question were not set out at the prescribed time of collection, or did not comply with the requirements of Sections 18-3 or 18-4 of this article, the director of sanitation may assess a collection fee of $25 for garbage and $25 for recyclable materials to the dwelling unit's water account.
(6) Miscellaneous collection service charges will be as follows:
(A) Public housing may be charged as apartments.
(B) Churches, clinics, hospitals, public buildings, and schools will be charged as commercial locations.
(7) The service charge for the collection and removal of grass cuttings from any premises is:
(A) $1.50 per bag, if the service is performed by city sanitation services; and
(B) an amount specified by city contract, if the service is performed by a contractor selected by the city under Section 18-8(b)(3), as amended.
(8) Packout or drive-in service for certain handicapped persons meeting uniform requirements specified by the director of sanitation will be provided at the rate for alley or curb collection service. Any applicant for a reduced rate under this subparagraph who intentionally makes any misrepresentation in any written statement required by such uniform requirements is guilty of an offense and, upon conviction, is punishable by a fine not to exceed $500.
(9) The fee for replacement of a rollcart that is lost or damaged due to a customer's negligence is $67.90 for a garbage rollcart or $70.81 for a recycling rollcart.
(10) Large dead animals, including but not limited to horses, cattle, and other animals of similar size, will be picked up by the city for a fee of $125 per animal.
(11) Construction debris may be collected for a fee as part of a non-compliant brush and bulky trash collection as outlined in Section 18-4(h)(2) or as a cost plus rate as outlined in Section 18-9(c)(5). Loose or small construction debris such as roofing materials, shingles, brick, concrete, stone, drywall, insulation, glass, masonry materials, and other materials designated in writing by the director of sanitation will not be collected by the department of sanitation services.
(d) A person claiming entitlement to a refund of sanitation services paid to the city must notify the director of sanitation of the claim within 180 days from the date the disputed payment was received by the city. (Ord. Nos. 16367; 16435; 16697; 17133; 17545; 17987; 19300; 19409; 19963; 19991; 20736; 21058; 21431; 21632; 21819; 22206; 22306; 22565; 22906; 24743; 25048; 25384; 25754; 26134; 26478; 26960; 27353; 27695; 28019; 29149; 29477; 29879; 29879; 30215; 30653; 30993; 31231
; 31332, 31657; 32003; 32310; 32556)