Skip to code content (skip section selection)
Compare to:
Dallas Overview
The Dallas City Code
CITY OF DALLAS, TEXAS CODE OF ORDINANCES
CHARTER of THE CITY OF DALLAS, TEXAS
VOLUME I
PREFACE
CHAPTER 1 GENERAL PROVISIONS
CHAPTER 2 ADMINISTRATION
CHAPTER 3 ADVERTISING
CHAPTER 4 RESERVED
CHAPTER 5 AIRCRAFT AND AIRPORTS
CHAPTER 5A AIR POLLUTION
CHAPTER 6 ALCOHOLIC BEVERAGES
CHAPTER 6A AMUSEMENT CENTERS
CHAPTER 7 ANIMALS
CHAPTER 7A ANTI-LITTER REGULATIONS
CHAPTER 8 BOARDS AND COMMISSIONS
CHAPTER 8A BOARDING HOME FACILITIES
CHAPTER 9 BICYCLES
CHAPTER 9A BILLIARD HALLS
CHAPTER 9B BUILDING SECURITY
CHAPTER 9C RESERVED
CHAPTER 10 RESERVED
CHAPTER 10A RESERVED
CHAPTER 10B RESERVED
CHAPTER 11 CEMETERIES AND BURIALS
CHAPTER 12 CITY YOUTH PROGRAM STANDARDS OF CARE
CHAPTER 12A CODE OF ETHICS
CHAPTER 12B CONVENIENCE STORES
CHAPTER 13 COURTS, FINES AND IMPRISONMENTS
CHAPTER 13A DALLAS TRANSIT SYSTEM
CHAPTER 14 DANCE HALLS
CHAPTER 14A RESERVED
CHAPTER 14B EMERGENCY MANAGEMENT
CHAPTER 15 RESERVED
CHAPTER 15A ELECTIONS
CHAPTER 15B EQUAL EMPLOYMENT OPPORTUNITY CONTRACT COMPLIANCE
CHAPTER 15C EMERGENCY REPORTING EQUIPMENT AND PROCEDURES
CHAPTER 15D EMERGENCY VEHICLES
CHAPTER 16 DALLAS FIRE CODE
CHAPTER 17 FOOD ESTABLISHMENTS
CHAPTER 18 MUNICIPAL SOLID WASTES
CHAPTER 19 HEALTH AND SANITATION
CHAPTER 19A RESERVED
CHAPTER 20 EARNED PAID SICK TIME
CHAPTER 20A FAIR HOUSING AND MIXED INCOME HOUSING
CHAPTER 21 RESERVED
CHAPTER 22 RESERVED
CHAPTER 23 RESERVED
CHAPTER 24 LIBRARY
CHAPTER 25 LOAN BROKERS
CHAPTER 25A MASSAGE ESTABLISHMENTS
CHAPTER 26 RESERVED
CHAPTER 27 MINIMUM PROPERTY STANDARDS
CHAPTER 28 MOTOR VEHICLES AND TRAFFIC
VOLUME II
VOLUME III
Loading...
SEC. 18-3.   REGULATING CONTAINERS FOR MUNICIPAL SOLID WASTE MATERIALS.
   (a)   Containers for residences and duplexes. Every occupant of a residence or duplex shall provide the premises with a sufficient number of solid waste containers to provide for the peak output of municipal solid wastes from those premises without overloading the containers. The containers must be rollcarts and must meet the requirements of this subsection.
      (1)   At a residence or duplex, a person shall use only city owned and provided rollcarts as solid waste containers, except that blue rollcarts may be used as solid waste containers for recyclable materials.
      (2)   A person shall comply with the following requirements when using a rollcart or a blue or clear recycling bag as a solid waste container:
         (A)   A container must not be overloaded to the point where spillage occurs from overflow, wind, or handling.
         (B)   A container must be closed or secured at the top to prevent spillage.
         (C)   Glass and other wastes that are dangerous to handle must be securely wrapped, and the container must be labeled to warn of the need for careful handling.
         (D)   Ashes must be cold before being placed in a container.
         (E)   Non-recyclable materials must not be placed in a container (rollcart) designated for recyclable materials. A recycling rollcart that is used for non-recyclable materials may be removed from the premises at the direction of the director of sanitation.
      (3)   Unless otherwise specified by the director of sanitation, and in addition to the requirements of Subsection (a)(3), a person shall comply with the following requirements when using a rollcart as a solid waste container:
         (A)   A rollcart must be placed for collection so that there is a minimum clearance of three feet to each side of the rollcart and one and one-half feet to the rear of the rollcart from any fence, gas meter, telephone pole, utility box, tree, shrub, additional collection container, or other potential obstruction. A rollcart must be placed so that its handle faces the dwelling unit.
         (B)   No person shall block or cause to be blocked access to or hinder collection of a rollcart that has been placed for curbside collection.
         (C)   Solid waste, including recyclable materials, must be placed in a rollcart in a manner that prevents the contents from blowing out of the rollcart when being emptied.
         (D)   The director of sanitation must be promptly notified of any need for repair or replacement of a rollcart. Cleanliness of a rollcart is the responsibility of the occupant or owner of the premises to which the rollcart is provided.
         (E)   A 60 to 65 gallon rollcart may not weigh more than 200 pounds when loaded, and a 90 to 96 gallon rollcart may not weigh more than 250 pounds when loaded.
         (F)   Additional rollcarts for garbage and recyclable materials may be obtained from the director of sanitation for an additional fee set forth in Section 18-9(c)(1) of this article.
         (G)   A rollcart that is lost or damaged due to a customer's negligence may be replaced for a fee as set forth in Section 18-9(c)(8) of this article.
   (b)   Containers for apartments, mobile home parks, institutions, and commercial establishments. Every owner of an apartment, mobile home park, institution, or commercial establishment shall provide the premises with a sufficient number of solid waste containers to provide for the peak output of municipal solid wastes from those premises without overloading the containers.
      (1)   A container must be watertight and constructed of a solid and durable grade of metal or plastic material. Any container that is manually collected by city sanitation services employees must not exceed 96 gallons in capacity, and the combined weight of the waste and the container must not exceed 250 pounds. A container must not be overloaded to a point where spillage occurs from overflow, wind, or handling.
      (2)   All containers must meet the following requirements:
         (A)   A container must be provided with suitable lifting handles on the outside and a close-fitting or other approved cover equipped with a handle.
         (B)   A container must not contain any inside structure, such as a band or reinforcing angle, or anything within the container to prevent the free discharge of the contents. A container that has deteriorated or become damaged to the extent that the cover will not fit securely or that has a jagged or sharp edge capable of causing injury to a sanitation services employee or other person whose duty it is to handle the container will be condemned by the city. If such a container is not replaced after notice to the owner or user, the container will be removed along with its contents.
   (c)   Underground solid waste containers. Underground solid waste containers are prohibited for use in the city unless the installation is specifically approved by the director of sanitation. (Ord. Nos. 16367; 19409; 19991; 21058; 24743; 26960; 28019; 29879 ; 32310 )
SEC. 18-4.   REGULATING THE COLLECTION OF SOLID WASTE MATERIALS FROM RESIDENCES AND DUPLEXES.
   (a)   General. It shall be the duty of every occupant of any residence or duplex to provide a sufficient number of solid waste containers at the place designated by the director of sanitation for collection of municipal solid waste from the particular premises and to provide adequate capacity for the solid waste placed out for collection without overloading the capacity of the containers or wedging the contents in the container by compaction.
      (1)   All containers must conform to the requirements of Section 18-3(a).
      (2)   A person commits an offense if he collects dry or wet solid waste, including salvageable newspaper or any other recyclable material, from a residence or duplex. It is a defense to prosecution under this paragraph that the person was:
         (A)   the owner or occupant of the residence or duplex;
         (B)   employed or under contract with the city to provide solid waste collection services to the residence or duplex and was in the performance of official duties;
         (C)   a charitable organization that gathers clothes, salvageable newspapers, or other recyclable material;
         (D)   hauling away brush, bulky trash, or yard trash from the residence or duplex as a service that was incidental to a maintenance, delivery, lawn, or home improvement service being provided by the person to the residence or duplex; or
         (E)   providing recycling services to the premises pursuant to a written agreement with the owner or occupant of the residence or duplex and was collecting only recyclable materials that were composed solely of one or more of the following:
            (i)   newspapers, magazines, catalogs, telephone books, corrugated cardboard, scrap paper, office paper, or junk mail; or
            (ii)   empty and rinsed aluminum, steel, glass, or recyclable plastic containers that were only used for the storage or processing of consumable food or beverage products, medications, or ordinary household detergents or soaps and that were never used to store or process any hazardous material or hazardous waste.
      (3)   The city may, through the competitive bid process, contract with a private solid waste collection service, which is franchised in accordance with Article IV of this chapter, to provide solid waste collection, including the collection of recyclable materials, for specific areas designated by the director of sanitation.
   (b)   Placement of containers for alley collection service. Except as may be otherwise authorized by the director of sanitation, it shall be unlawful for any person to place any container within any alley within the city. If a fence separates the alley from the lot where the container is located, the container must be placed outside the fence in a manner that protects the container from overturn or spillage and does not interfere with solid waste collection service in the alley. A container may not be placed in a rack, and any rack on the premises may not extend into the alley or interfere with solid waste collection service in the alley.
   (c)   Placement of garbage or recycling containers for curb collection service. Where a residence or duplex is designated by the director of sanitation to be provided with curb collection service, each container must be placed just behind the curbline of the street abutting such property, but may not be placed in the street, on the sidewalk, or in any manner where the container will interfere with vehicular or pedestrian traffic or with solid waste collection service.
      (1)   Where garbage or recyclable materials are collected from the street curbline adjacent to the property, a container must be placed there no earlier than 6:00 p.m. of the afternoon preceding the collection day and must be removed to a point at the side or rear of the structure not later than 8:00 a.m. of the day following collection.
      (2)   A container must be placed in a manner that protects it from overturn and spillage.
      (3)   A container may not be placed in a rack, and any rack on the premises may not extend into the street or sidewalk or interfere with solid waste collection service.
   (d)   Placement of garbage and recycling containers for packout or drive-in collection service. Garbage containers and recycling containers must be placed at locations and under such conditions approved by the director of sanitation for packout or drive-in collection service by the sanitation services of the city.
   (e)   Placement of brush and bulky trash. Brush and bulky trash must be placed just behind the curb line of the street abutting the property from which the brush and trash originated, or as otherwise designated by the director of sanitation, but must not be placed:
      (1)   in the street, on the sidewalk, or in any manner that will interfere with vehicular or pedestrian traffic or with solid waste collection service;
      (2)   out for collection earlier than the Thursday preceding the collection week or later than 7:00 a.m. on the Monday of the collection week;
      (3)   within five feet from a rollcart, mailbox, fence or wall, water meter, telephone connection box, or parked cars;
      (4)   under low hanging tree limbs or power lines;
      (5)   in an alley either paved or unpaved; or
      (6)   in front of a vacant lot or business.
   (f)   Allowable quantity of brush and bulky trash.
      (1)   The quantity of brush and bulky trash set out during a collection week may not exceed 10 cubic yards, unless the service unit has designated their monthly collection as their one time per year oversized collection.
      (2)   Limits may be temporarily lifted at the discretion of the director of sanitation for matters concerning public health and safety.
   (g)   Oversized brush and bulky trash collection.
      (1)   In general. The occupant of a residence or duplex may request one oversized brush and bulky trash collection per year to occur during one of their normal collection months. This oversized collection will take the place of one of the 12 monthly brush and bulky trash collections.
      (2)   Dimensions. An oversized collection may not exceed 20 cubic yards or consist of more than 10 cubic yards of bulky trash.
      (3)   Request. An occupant of a residence or duplex must submit, either online or by phone, an oversized collection service request through the city's 311 services requests systems before the beginning of an occupant's normally scheduled collection week in order to avoid an excessive volume service fee.
      (4)   Fee. Where the quantity of the oversized brush and bulky trash set out for collection exceeds 20 cubic yards, the set out may be collected and a fee will be assessed on the dwelling unit's water bill pursuant to a fee set forth in Section 18-4 (h).
   (h)   Excessive and non-compliant brush and bulky trash service fees.
      (1)   Excessive brush and bulky trash service fees. Where the quantity of brush and bulky trash set out for collection exceeds 10 cubic yards and a request for an oversized brush and bulky trash collection was not submitted, the set out may be collected and a fee will be assessed on the dwelling unit's water bill. The fee will be assessed at a rate of $60 per five cubic yards, billed in five cubic yard increments.
      (2)   Non-compliant brush and bulky trash service fees. A dwelling unit is subject to a service charge for a collection of a non-compliant brush and bulky trash set out which contains excluded items as defined in Section 18-2 (3), that are with or on top of the set out, or if such items are placed so close to the set out pile that the items cannot reasonably be removed from the pile to be collected. A service charge will be placed on the dwelling unit's water bill. The fee will be assessed at a rate of $60 per five cubic yards, billed in five cubic yard increments.
      (3)   Violations. Nothing in this subsection prevents the city from issuing a citation for a violation described in this section. (Ord. Nos. 16367; 19172; 19991; 21058; 21632; 22295; 24000; 24142; 24299; 26960; 28019; 31231 ; 31332; 32310 )
SEC. 18-5.   REGULATING THE COLLECTION AND REMOVAL OF SOLID WASTE MATERIALS FROM APARTMENTS, INSTITUTIONS, COMMERCIAL ESTABLISHMENTS, AND MOBILE HOME PARKS.
   (a)   The manual collection of dry or wet solid waste from an apartment, institution, commercial establishment, or mobile home park shall be performed by a sanitation services employee only where each container conforms to the requirements of Section 18-3(b) of this chapter.
   (b)   Brush or trash collection from an apartment, institution, commercial establishment, or mobile home park shall not be rendered as a packout service by a sanitation services employee.
   (c)   No person other than a sanitation services employee in the performance of official duties, shall collect dry or wet solid waste, including salvageable cardboard, from an area designated by this chapter or by the director of sanitation as a city waste collection location at an apartment, institution, commercial establishment, or mobile home park.
   (d)   Solid waste collection from an apartment, institution, commercial establishment, or mobile home park may be performed by a person who has a solid waste collection license as provided in Article IV of this chapter.
   (e)   If an apartment, institution, commercial establishment, or mobile home park has contracted with a solid waste collection service to perform solid waste collection, the solid waste collection service shall collect solid waste that contains putrescible material at least twice every seven days.
   (f)   If not regulated by this chapter, the placement of any container for collection from an apartment, institution, commercial establishment, or mobile home park must be approved by the director of sanitation. (Ord. Nos. 16367; 19409; 19991; 21058)
SEC. 18-5.1.   COLLECTION AND REMOVAL OF RECYCLABLE MATERIALS FROM MULTIFAMILY SITES.
   (a)   General regulations. The owner of a multifamily site shall:
      (1)   provide single stream, dual stream, or valet recycling through persons holding a multifamily site recycling collection service permit pursuant to Article IV-a of this chapter.
      (2)   provide recycling container(s) through persons holding a multifamily site recycling collection service permit pursuant to Article IV-a of this chapter.
      (3)   provide and place recycling containers in locations within visibility of waste containers. If valet trash service is provided, the recycling service should be of a similar nature. If trash chute rooms or trash rooms are utilized, then the recycling service should be of a similar nature or should be as convenient for the tenant, such as placing a recycling container adjacent to the trash chute, if there is adequate space.
      (4)   provide information (e.g. posters, signs) in suitable common areas, such as mail rooms and laundry facilities, that discusses how to recycle at the property, including information on the types of recyclable materials that are acceptable using photos or images, the chasing arrows recycling symbol, locations of recycling containers, and onsite contact information to report overflowing recycling containers and contamination. If the property utilizes valet recycling collection services, then only information regarding how to recycle and materials accepted is required.
      (5)   educate each tenant on recycling program implementation upon lease commencement and biannually thereafter of the following:
         (A)   the multifamily site provides access to recycling in accordance with Chapter 18 of the Dallas City Code;
         (B)   location of recycling containers;
         (C)   types of recycling materials accepted;
         (D)   information related to proper recycling practices, including that cardboard boxes should be broken down before placed in recycling containers;
         (E)   onsite contact information to report overflowing recycling containers and contamination; and
         (F)   information on how to report waste or recycling problems to the City of Dallas, utilizing 3-1-1, the 311 app or submitting an online service request.
      (6)   inform each tenant within 30 days of any significant change in recycling services to the multifamily site.
      (7)   for multifamily sites offering back-of-house and valet recycling, provide biannual training (or within 30 days of new employee start date) to those collecting recyclable materials of the following:
         (A)   types of clean and empty materials accepted in recycling containers;
         (B)   instruction to break down cardboard boxes before depositing into recycling containers serviced by a permitted multifamily site recycling collection service business;
         (C)   for multifamily sites providing valet recycling, instruction to empty plastic bags before depositing contents into recycling containers serviced by permitted multifamily site recycling collection service businesses and instruction to place plastic bags into waste or garbage containers to be landfilled;
         (D)   location of recycling containers; and
         (E)   onsite contact information for reporting overflowing recycling containers and contamination.
      (8)   submit an annual recycling plan to the director of sanitation as set forth in Subsection (g) of this section, along with an affidavit of compliance as part of the owner's annual multi-tenant registration or on a form approved by the director of sanitation.
   (b)   Recyclable materials for collection. The owner of a multifamily site must provide collection for recyclable materials that are consistent with those materials accepted by the city's residential recycling program, unless otherwise exempted by the director of sanitation.
   (c)   Recycling collection and capacity. The owner of a multifamily site must provide recycling container collection capacity equal to or greater than 11 gallons per unit, per week.
   (d)   Recycling containers. A recycling container must:
      (1)   be a roll cart, bin, wheelie bin, dumpster, or compactor. Wheelie bins, dumpsters, and compactors larger than two yards may have restricted access to prevent gross contamination; and
      (2)   comply with screening and other applicable regulations in the Dallas Development Code, as amended.
   (e)   Parking reduction. Minimum parking required for a multifamily site may be reduced in order to provide adequate space for recycling containers.
   (f)   Implementation.
      (1)   An owner of a multifamily site shall implement a multifamily site recycling program by January 1, 2020.
      (2)   An owner of a multifamily site applying for a certificate of occupancy after January 1, 2020, shall immediately comply with this section upon issuance of the property's certificate of occupancy and submit a recycling plan with their initial multi-tenant registration application.
   (g)   Recycling plans.
      (1)   The owner of a multifamily site shall submit a recycling plan each year, as part of their annual multi-tenant registration application, to the city. Initial recycling plans must be submitted upon the first annual multi-tenant registration after January 1, 2020. Electronic or hard copy of the recycling plan information should be available for inspection on site after January 1, 2020. The recycling plan must include the following information:
         (A)   name of permitted multifamily site recycling collection service business utilized;
         (B)   types of materials recycled;
         (C)   type, size, location(s), and frequency of recycling container(s) collection;
         (D)   a site map of the property showing current garbage and recycling locations, unless valet recycling service is provided and no community recycling containers are available;
         (E)   notation of any changes to the multifamily site recycling program in the previous calendar year, including but not limited to changes of the following: multifamily site recycling collection service business utilized or method of collection, if applicable; and
         (F)   any other information that the director of sanitation deems necessary, and is reasonable, to verify compliance with this ordinance or to enhance program reporting capabilities and other information.
      (2)   The owner of a multifamily site shall maintain records and examples of materials relevant to meeting the requirements of Section 18-5.1(a)(5) and make records available if requested by the city manager's designee, or that designee's authorized representative during an on-site inspection.
      (3)   The director of sanitation may reject a recycling plan if it does not contain the information specified in this section or meet the minimum requirements as defined in this section. The owner of a multifamily site shall submit a revised plan no later than 30 days from notification of the director of sanitation's determination to reject the plan.
   (h)   Inspection. For any multifamily site, the city manager's designee, or that designee's authorized representative, may conduct an inspection for compliance with this section and verify the site's provision of access to recycling services at any time or when an inspection under Section 27-42, of Chapter 27 of the Dallas City Code, as amended, is conducted, even if the multifamily site is not a rental property, as defined in Chapter 27 of the Dallas City Code, as amended.
   (i)   Exemptions and Implementation Extension.
      (1)   Section 18-5.1(a)(8) does not apply to multifamily sites that have a current contract with the City of Dallas to receive recycling collection services from the city.
      (2)   The owner of a multifamily site may submit to the director of sanitation, within 90 days of required recycling program implementation, a written request for an implementation extension and/or exemption from all or specifics provisions of the regulations of this section because of the owner's inability to comply. The director of sanitation will conduct a thorough evaluation on whether the owner demonstrated an inability to comply with the ordinance. The owner will receive a determination by the director of sanitation in writing within 60 days. The director of sanitation's decision will be final. (Ord. 30879)
SEC. 18-6.   REGULATING THE COLLECTION AND REMOVAL OF SOLID WASTE FROM THE DOWNTOWN AREA.
   (a)   The collection of solid waste materials from the downtown area, as described herein, shall be governed by all the rules and regulations pertaining to apartments, institutions and commercial establishments, except that no solid waste materials or containers of any kind shall be placed for collection on the public streets, sidewalks, alleys or easements of the city prior to 6:00 p.m. and all containers must be removed to a location inside the building situated on the premises by not later than 10:00 p.m.
   (b)   At any of the establishments in the downtown area where there is sufficient space between any structure and the alley property line, the easement property line, or street property line to permit the placing of waste containers as required by the provisions of this chapter relating to residences and duplexes, the containers may be placed in such public way at the very boundary thereof so as to permit the passage of pedestrian and vehicular traffic, subject to the approval of the director of sanitation. In these special locations, the owner or occupant of the premises shall remove all containers immediately after the solid waste material has been collected to a place within the structure situated on the premises until the next regularly scheduled time for collection. (Ord. 16367)
SEC. 18-7.   REGULATING THE COLLECTION AND REMOVAL OF DEAD ANIMALS.
   The bodies of dead animals may not be placed in solid waste containers or in any street, alley, easement, or public way. The collection and removal of dead animal bodies is a service of the city and will be furnished upon request or notification by any interested party without charge except that:
      (1)   a fee based on a cost plus rate determined by the director of sanitation will be charged for the collection and removal of dead animal bodies from animal clinics; and
      (2)   a fee set forth in Section 18-9(c)(9) of this article will be charged for the collection and removal of the bodies of large dead animals, including but not limited to horses, cattle, and other animals of similar size. (Ord. Nos. 16367; 26960)
SEC. 18-8.   SOLID WASTE MATERIALS NOT HANDLED BY CITY SANITATION SERVICES.
   (a)   General. The scope of the service rendered by the city sanitation services in the collection and removal of solid waste materials is intended, in general, to serve the normal needs of dwelling units and their directly related activities, operating businesses, and commercial establishments except as exempted from the provisions of this chapter. It is considered to be beyond the scope of such service to collect or remove solid waste materials generated by clearing, construction, or demolition or any other solid waste materials resulting from an activity beyond the scope described in this subsection.
   (b)   Materials not collected by city. Solid waste materials that will not be collected and removed by the city sanitation services as a regular service include:
      (1)   Trash or debris resulting from construction, demolition, destruction by fire, or clearance of vacant or improved property in preparation for construction or occupancy, or similar materials as designated by the director of sanitation, will not be collected and removed by the city as a regular service, but these materials must be removed at the expense of the owner or developer.
      (2)   Industrial wastes resulting from manufacturing or processing operations, including waste from food and vegetable produce houses, poultry dressing establishments, and meat processing and meat packing plants, must be disposed of by the owner or occupant of the building, business, or premises where the wastes originate in the manner prescribed by state law and any other applicable ordinance. The director of sanitation shall determine what wastes fall within the industrial classification described in this subsection.
      (3)   Grass cuttings will not be collected or removed by the city, except that, from March 15 through April 15 of each calendar year, grass cuttings that are placed in disposable bags and separated from all other solid waste materials will be collected and removed by the city, for an additional service charge that provides the city with full cost recovery, either by using city sanitation services or by contracting through the competitive bid process with a private solid waste hauler franchised under Article IV of this chapter. Each bag used for grass cuttings must be of watertight, leakproof plastic, must have at least a 1.3 mil thickness, must not exceed 50 gallons in capacity, and must be secured at the top to prevent spillage. The combined weight of the grass cuttings and bag must not exceed 50 pounds. Grass cuttings collected will be composted by the city of Dallas and in no case will any of the cuttings collected be placed in the McCommas Bluff landfill. City sanitation services will continue to collect and remove brush and yard trash, other than grass cuttings, from premises within the city. Nothing in this paragraph prohibits the city from collecting and removing grass cuttings as part of a code enforcement action against any premises in the city. (Ord. Nos. 16367; 16697; 21632; 22306; 28019)
SEC. 18-9.   SPECIFYING CHARGES FOR SANITATION SERVICE.
   (a)   Method of charging and billing for sanitation services.
      (1)   A sanitation service charge for garbage and recycling will be made for the following:
         (A)   All dwelling units in the city that are served with water delivered under an active water account of the water utilities department of the city.
         (B)   All dwelling units in the city that are served with wastewater service only under an active account of the water utilities department of the city.
         (C)   All commercial properties in the city that can be adequately serviced with no more than 10 garbage rollcarts and 10 recycling rollcarts and that are served with water delivered under an active water account of the water utilities department of the city or that are served with wastewater service only under an active account of the water utilities department of the city.
         (D)   All commercial properties that are serviced with a single garbage rollcart. These properties have the option to receive one recycling rollcart of the same size or greater than the garbage rollcart, at no additional cost.
         (E)   All property that is served with sanitation services by the city and that is not specified by Subparagraphs (A), (B), (C), or (D) of this paragraph. The water utilities department shall bill for sanitation services in a manner that distinguishes the sanitation charges from water or wastewater charges.
      (2)   The water utilities department shall bill the person in whose name the water service or wastewater service account appears. If a sanitation services customer is not served with water or wastewater service by the city, the water utilities department shall bill the person in control of the premises or, if that person is unknown, the owner of the premises. Payment of the fee for sanitation services is due on or before the date stated on the face of the customer's bill and is delinquent after that date. A bill is delinquent if not paid within 15 days from the date it is rendered by the water utilities department.
      (3)   In addition to all other legal remedies available for the collection of a debt, the following actions and remedies are authorized for delinquent payment of the charges authorized in this article:
         (A)   The sanitation services may refuse to pick up and dispose of the garbage and trash (or rubbish) at the delinquent location;
         (B)   The water and/or wastewater service, if any, serving the delinquent premises in question may be shut off and terminated.
         (C)   A five percent late payment fee will be added to the total net bill.
      (4)   All collections by the water utilities department will be applied first to the water utilities charges, and the customer will be deemed to have paid such water utilities charges first if any question arises as to how outstanding balances should be composed and applied.
         (A)   All present water utilities department customers to be billed under this article will be automatically placed on the billing for sanitation services charges, regardless of whether or not a written contract exists between the city and such customers.
         (B)   All present water utilities guaranty deposits upon termination of wastewater service and/or water service may be applied to any amounts due either for sanitation services charges or fees of water utilities bills.
         (C)   All water utilities services contracts entered into between the water utilities department and the customer must contain an agreement that any guaranty deposit upon termination of wastewater service and/or water service may be applied to sanitation services fees and charges and to water utilities charges that have become due.
   (b)   General regulations.
      (1)   Establishment of service charges will be based upon the current use of the property rather than being based upon the zoning.
      (2)   There will be no proration of service charges for a portion of a billing period. The initial billing will be made concurrent with the initial water billing. The final billing for sanitation charges will be for a full billing period.
      (3)   Except as otherwise set forth in this article, collection service must be provided by the sanitation services of the city for all residences and duplexes and for all manual collection from apartments and mobile home parks, and such service may not be contracted or performed by other than the city's sanitation services.
      (4)   A commercial property in the city cannot receive service for more than 10 recycling rollcarts.
         (A)   A commercial property has the option to apply for an exemption to receive more than 10 recycling rollcarts upon written approval from the director of sanitation. Approval of the exemption will be at the discretion of the director of sanitation.
         (B)   The director of sanitation has the discretion to limit a commercial property to fewer than 10 recycling rollcarts if the property does not have adequate space or if the property cannot reasonably be provided with recycling service.
      (5)   A commercial property in the city cannot receive service for more than 10 garbage rollcarts.
         (A)   A commercial property has the option to apply for an exemption to receive more than 10 garbage rollcarts upon written approval from the director of sanitation. Approval of the exemption will be at the discretion of the director of sanitation.
         (B)   The director of sanitation has the discretion to limit a property to fewer than 10 garbage rollcarts if the property does not have adequate space or if the property cannot reasonably be provided with garbage service.
      (6)   Commercial establishments that are located within a 1.5-mile radius of Dallas City Hall may receive more than one garbage and recycling collection per week by sanitation services. Commercial establishments that are located outside of a 1.5-mile radius of Dallas City Hall may receive more than one garbage and recycling collection per week by the sanitation services of the city only if the director of sanitation agrees in writing.
      (7)   A commercial property shall comply with the following requirements when using a recycling rollcart:
         (A)   The rollcart must not be overloaded to the point where spillage occurs from overflow, wind, or handling.
         (B)   The rollcart must be closed or secured at the top to prevent spillage.
         (C)   Only recyclable materials may be placed in a recycling rollcart. A recycling rollcart that is used for non-recyclable materials or that contains a significant amount of non-recyclable materials may be removed from the premises at the direction of the director of sanitation.
         (D)   A recycling rollcart must be placed on the curb in accordance with Section 18-3(a) and Section 18-4(c). A recycling rollcart that is not kept clean or that causes a nuisance may be removed from the premises at the direction of the director of sanitation.
      (8)   The director may provide for alternative solid waste collection service to a customer, if the director determines that the customer cannot be adequately serviced with the standard collection service.
   (c)   Schedule of service charges.
      (1)   The collection service charge for a residence or duplex is as follows:
         (A)   Alley or curb collection service for municipal solid waste - $37.98 per dwelling unit per month for one roll-cart, plus $14.69 per month for each additional garbage roll-cart requested by the owner or occupant of the premises.
         (B)   Packout or drive-in collection service for municipal solid waste - $132.29 per dwelling unit per month for one roll-cart, plus $14.69 for each additional garbage roll-cart requested by the owner or occupant of the premises.
         (C)   Effective October 1, 2022, the owner or occupant of a dwelling unit with one rollcart for recyclable materials may request one additional rollcart for recyclable materials from the director of sanitation for no additional fee. Dwelling units with two or more rollcarts for recyclable materials may request additional rollcarts for recyclable materials for a one-time processing and handling fee for $50.00 per rollcart, which will be applied to the dwelling unit's water account.
      (2)   The collection service charge for an apartment or a mobile home park that receives manual collection service from the sanitation services of the city is as follows:
         (A)   Alley, curb, or drive-in collection service for municipal solid waste - $37.98 per apartment unit or mobile home space per month.
         (B)   Packout collection service for municipal solid waste - $132.29 per apartment unit or mobile home space per month.
      (3)   A monthly collection service charge will be made for all commercial establishments for collection service provided by the sanitation services of the city as follows:
   TABLE OF MONTHLY CHARGES
   (Garbage & Recycling, per Section 18-9(b)(6), more than once a week)
   A multiplier will be used for multiple carts.
 
 
NUMBER OF COLLECTIONS PER WEEK*
 
1
2
3
4
5
6
7
96-gallon RollCarts
$40.06
$80.12
$120.18
$160.24
$200.30
$240.36
$280.42
 
      (4)   A monthly recycling-only collection service charge will be made for all commercial properties for weekly collection service provided by the sanitation services of the city as follows:
TABLE OF MONTHLY CHARGES
(Recycling-Only Service, Outside of the Central Business District)
A multiplier will be used for multiple carts.
 
NUMBER OF COLLECTIONS PER WEEK
1
2
3
4
5
6
7
96-gallon RollCarts
$26.04
$52.09
$78.13
$104.17
$130.20
$156.24
$182.28
 
      (5)   Extraordinary collection and removal service is as follows:
         (A)   A cost plus rate of $60 per five cubic yards, billed in five cubic yard increments for materials set out for collection in advance or after the period designed by the director of sanitation, as described in Section 18-4(e), as amended, and for materials not included in the regular collection service as described in Section 18-8, as amended.
         (B)   The director of sanitation may provide an out-of-cycle collection of garbage and recyclable materials from rollcarts owned and provided by the city, upon a customer's request through the city's 311 system, for a fee of $25 for garbage and $25 for recyclable materials. In the event a customer submits a service request through the city's 311 system claiming regular collection services were missed, and the director of sanitation later determines through vehicle on-board camera systems that the rollcart(s) in question were not set out at the prescribed time of collection, or did not comply with the requirements of Sections 18-3 or 18-4 of this article, the director of sanitation may assess a collection fee of $25 for garbage and $25 for recyclable materials to the dwelling unit's water account.
      (6)   Miscellaneous collection service charges will be as follows:
         (A)   Public housing may be charged as apartments.
         (B)   Churches, clinics, hospitals, public buildings, and schools will be charged as commercial locations.
      (7)   The service charge for the collection and removal of grass cuttings from any premises is:
         (A)   $1.50 per bag, if the service is performed by city sanitation services; and
         (B)   an amount specified by city contract, if the service is performed by a contractor selected by the city under Section 18-8(b)(3), as amended.
      (8)   Packout or drive-in service for certain handicapped persons meeting uniform requirements specified by the director of sanitation will be provided at the rate for alley or curb collection service. Any applicant for a reduced rate under this subparagraph who intentionally makes any misrepresentation in any written statement required by such uniform requirements is guilty of an offense and, upon conviction, is punishable by a fine not to exceed $500.
      (9)   The fee for replacement of a rollcart that is lost or damaged due to a customer's negligence is $67.90 for a garbage rollcart or $70.81 for a recycling rollcart.
      (10)   Large dead animals, including but not limited to horses, cattle, and other animals of similar size, will be picked up by the city for a fee of $125 per animal.
      (11)   Construction debris may be collected for a fee as part of a non-compliant brush and bulky trash collection as outlined in Section 18-4(h)(2) or as a cost plus rate as outlined in Section 18-9(c)(5). Loose or small construction debris such as roofing materials, shingles, brick, concrete, stone, drywall, insulation, glass, masonry materials, and other materials designated in writing by the director of sanitation will not be collected by the department of sanitation services.
   (d)   A person claiming entitlement to a refund of sanitation services paid to the city must notify the director of sanitation of the claim within 180 days from the date the disputed payment was received by the city. (Ord. Nos. 16367; 16435; 16697; 17133; 17545; 17987; 19300; 19409; 19963; 19991; 20736; 21058; 21431; 21632; 21819; 22206; 22306; 22565; 22906; 24743; 25048; 25384; 25754; 26134; 26478; 26960; 27353; 27695; 28019; 29149; 29477; 29879; 29879; 30215; 30653; 30993; 31231 ; 31332, 31657; 32003; 32310; 32556)
Loading...