(a) Every licensee shall keep accurate books and records of account of the licensee’s operations at the licensee’s place of business in the City for a minimum of three years. Such records shall be submitted for inspection upon the request of the Commissioner. Such records shall also be maintained in accordance with section 3-4-170 of this Code, and shall be produced in an electronic format or any other format required by the City.
(b) Each licensee shall provide the following data to the Commissioner, at such times and in a format and manner prescribed by the Commissioner in rules:
(1) Trip request data. A record of each request for a trip made through the licensee’s Internet-enabled application or digital platform by a potential passenger;
(2) Trip data. A record of each trip which shows where a passenger is picked up and dropped off;
(3) Driver data. A record of each of the licensee’s drivers who is authorized to pick up passengers using the licensee’s Internet-enabled application or digital platform;
(4) Session data. A record of each driver session on the licensee’s Internet-enabled application or digital platform. For purposes of this section, a driver’s session begins when a licensee’s driver activates a mode in the licensee’s Internet-enabled application or digital platform, signaling the driver’s readiness to receive and respond to trip requests. For purposes of this section, a driver’s session ends when the driver deactivates the mode and is no longer able to receive and respond to trip requests;
(5) Vehicle data. A record of each vehicle that is used by each of the licensee’s drivers for picking up passengers through the licensee’s Internet-enabled application or digital platform;
(6) Location data. For every transportation network vehicle and driver combination, location snapshots captured at specified intervals for all times the driver is in session, as defined in subsection (b)(4). Each snapshot shall indicate the vehicle’s precise location and corresponding date and time;
(7) Compensation data. A record of each of the licensee’s drivers who is paid an hourly rate, and any other record needed to capture actual driver pay information that is not reflected in licensee’s hourly rate compensation records;
(8) Communication data. A record of each push notification or other message sent from the licensee to the licensee’s drivers or customers intended to influence the drivers’ movement or customers’ behavior, exclusive of communication data regarding a customer’s trip request and associated response; and
(9) Real-time data. Only for purposes of law enforcement or emergency response, real-time tracking of the licensee’s drivers and vehicles, including access to the driver’s identifying information, GPS location data, and whether or not the driver is engaged with a passenger. If specialized hardware or software is required for real-time tracking, the licensee shall provide the specialized hardware or software to the City.
(c) In addition to the requirements set forth in subsection (b) of this section and subject to subsection (d) of this section, the Commissioner may by rule require licensees to report data that the Commissioner deems to be reasonably necessary to enforce or administer this Chapter, or the ground transportation tax imposed in Chapter 3-46 of this Code.
(d) This section shall not be construed to require licensees to provide personally identifiable passenger information to the Commissioner. This subsection shall be construed to allow the Commissioner to require licensees to provide GPS or any other location data regarding the physical location of the licensee’s vehicles as specified in this section or rules promulgated hereunder.
(e) Each data submission to the City pursuant to this section and any rules promulgated hereunder shall be accompanied by an attestation, made under penalty of perjury, that the data submitted is accurate and complete.
(Added Coun. J. 5-28-14, p. 82771, § 1; Amend Coun. J. 10-28-15, p. 12122, § 9; Amend Coun. J. 11-21-17, p. 61755, Art. X, § 7; Amend Coun. J. 11-26-19, p. 11514, Art. VIII, § 2)