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CITY OF BOSTON CODE OF ORDINANCES
THE CHARTER OF THE CITY OF BOSTON
CHAPTER I: GENERAL PROVISIONS
CHAPTER II: FORM OF GOVERNMENT
CHAPTER III: ACQUISITION AND DISPOSITION OF PROPERTY
CHAPTER IV: CONTRACTS
CHAPTER V: ADMINISTRATION
CHAPTER VI: GENERAL SERVICES
CHAPTER VII: ENVIRONMENTAL PROTECTION
CHAPTER VIII: DEVELOPMENT
CHAPTER IX: BUILDING REGULATIONS
CHAPTER X: HOUSING SERVICES
CHAPTER XI: PUBLIC SERVICES
CHAPTER XII: PUBLIC HEALTH AND WELFARE
CHAPTER XIII: NATURAL GAS
CHAPTER XIV: LICENSING AND CONSUMER BOARDS, COMMITTEES AND OFFICERS
CHAPTER XV: DIVISIONS OF THE MAYOR’S OFFICE
CHAPTER XVI: PROHIBITIONS, PENALTIES AND PERMITS
CHAPTER XVII: LICENSES AND REGULATIONS AFFECTING CERTAIN TRADES
CHAPTER XVIII: FEES AND CHARGES
CHAPTER XIX: SCHOOLS
CHAPTER XX: CHARITABLE INSTITUTIONS
CHAPTER XXI: MISCELLANEOUS PUBLIC BUILDINGS
CHAPTER XXII: SUFFOLK COUNTY
CHAPTER XXIII: TRASH AND REFUSE DISPOSAL
CHAPTER XXIV: BOSTON JOBS, LIVING WAGE AND PREVAILING WAGE ORDINANCE
PARALLEL REFERENCES
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11-3.8   Creating the Office of Public Service.
   (A)   Creation of Department of Social Services. There is hereby created within the Department of Neighborhood Services (hereinafter “NHS”) an Office to be known as the Office of Public Service (hereinafter “OPS”) which shall be under the charge of an Officer, known as the Director, appointed by the Commissioner of NHS who shall have the powers and perform the duties imposed upon him or her by law, and who shall receive an annual salary not to exceed $29,000.
   (B)   Duties of Director. The Director may, subject to appropriations, from time to time, establish within the Office such divisions as may be necessary for the efficient and economical administration of the Office, and when necessary for such purpose, he or she may abolish any such division, or he or she may merge any two or more of them, and may abolish or merge any such other administrative units within divisions as he or she may deem advisable. The Director shall prepare and keep current a statement of the organization of the Office, of the assignment of functions to its various administrative units, and employees, and of the places at which and the methods whereby the public may receive information or make requests.
   (C)   Duties and responsibilities of the Office of Public Services. The Office of Public Service shall:
      (1)   Formulate, coordinate and implement municipal policies with respect to neighborhood service delivery;
      (2)   Respond at the local level to complaints about the provisions of services;
      (3)   Improve the delivery of services through close cooperation with line Department personnel and through recommendations for Departmental change;
      (4)   Act as the advocate for increased citizen involvement in the affairs of the municipal government; and
      (5)   Provide needed direct services and information to the public in the most convenient and accessible manner possible.
(Ord. 1980 c. 9; CBC 1985 11-3.8)
11-4   FIRE DEPARTMENT.
11-4.1   Fire Commissioner; Appointments.
   The Fire Department shall be under the charge of the Fire Commissioner, who shall exercise the powers and perform the duties provided by statute; and shall appoint a Chief of Department, Assistant Chiefs, Deputy Chiefs, District Chiefs and other Officers and fire fighters.
(St. 1895 c. 449 §§ 9-11; St. 1914 c. 795; Ord. 1946 c. 1; Rev. Ord. 1961 c. 14 § 1; CBC 1975 Ord. T11 § 75; CBC 1985 11-4.1)
11-4.2   Emergency Authority.
   In case of a conflagration or extreme emergency involving a fire hazard, the Officer or Board having charge of the fire fighting force shall have full authority to summon and keep on duty any or all of the members of the fire fighting force while such conflagration or emergency continues.
(Rev. Ord. 1961 c. 14 § 2; CBC 1975 Ord. T11 § 76; CBC 1985 11-4.2)
11-4.3   Assistance to Other Cities and Towns.
   The Commissioner may furnish, on such occasions and under such conditions as he or she may determine, the assistance of the Department to another city, town or Fire District, in extinguishing fire therein, or rendering any other emergency aid or performing any detail. Agreements to provide such assistance shall be reduced to writing and executed by the Commissioner on behalf of the city in form approved by the Corporation Counsel. Copies of such agreements shall be filed with the City Clerk and City Council.
(Rev. Ord. 1961 c. 14 § 3; CBC 1975 Ord. T11 § 77; Ord. 1981 cs. 3, 18, 32; Ord. 1982 cs. 20, 36; Ord. 1983 c. 14; CBC 1985 11-4.3)
11-4.4   Duties of Superintendent of Fire Alarm.
   The Commissioner shall appoint a Superintendent of Fire Alarm, who shall, under the direction of the Commissioner, have the entire care and maintenance of the wires, posts, machinery and appliances of the fire alarm telegraph and telephone system; shall see that all such wires, posts, machinery and appliances are maintained in good order and condition; and shall keep in his or her office a map showing the locations of the same.
(Rev. Ord., 1961 c. 14 § 4; CBC 1975 Ord. T11 § 78; CBC 1985 11-4.4)
11-4.5   Monthly Report on Fires.
   The Commissioner shall make to the Mayor a monthly report of the location and number of fires that have occurred in the preceding month, the cause of the same and the amount of property destroyed thereby, and shall, in his or her annual report, include a brief summary of such matters.
(Rev. Ord. 1961 c. 14 § 5; CBC 1975 Ord. T11 § 79; CBC 1985 11-4.5)
Cross-reference:
   Ord. ss 5-5.32
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